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Hostaway vs Jurny Comparison (2026)

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Hostaway

Jurny

Overview

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform. Grow your business, automate guest communication, sync listings across channels like Airbnb, and boost direct bookings from one unified platform.

Jurny is the first AI-native PMS for vacation rental operators and boutique hotel managers with 15+ properties. NIA multi-agent AI automates guest messaging, OTA reviews, upsells, and reporting. 50+ OTA connections, AI inbox, direct booking engine, housekeeping automation, and MCP connector.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

1.6K

1.4K

140

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.5

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“Comprehensive channel management: Syncing calendars, listings, and pricing across major platforms (Airbnb, VRBO, Booking.com) works reliably without double-booking issues.”

Garret D.

Head of Operations

“This centralized platform completely eliminates the risk of double bookings and provides a clear, unified view of all your property reservations and performance data.”

Marco R.

Vacational rental and property manager

“She took the time to walk us through the entire setup process for our property listings and made sure everything was connected properly across all major booking platforms, including Airbnb, VRBO, and Booking.com.”

Hans H.

Owner

Pros

“Nothing negative to comment. If I had to suggest something, it would be the option to upload short videos for arrival guides, especially for properties that are more difficult to access.”

Raquel G.

Property manager

“The platform's comprehensive features and strong customer support make it a compelling choice for property managers looking to simplify operations and enhance guest experiences. As Jurny continues to evolve, it holds promise for further improvements that could solidify its position as a leader in the hospitality tech space.”

Leo A.

Property Management

“With its user-friendly interface and comprehensive features, including dynamic pricing and seamless guest communication, Jurny streamlines operations for hosts.”

Leo A.

Property Management

Cons

“They have no support chat function, so that if a support email that they have sent is unclear, there is no way of quickly getting a clarification from them.”

Jørgen B.

CEO

“There were some integration issues with our current online booking platform that created some discrepancies which was troubling, although their tech support was quick in responding to the issue.”

Robin S.

Owner

“Some clunky features, some info not clear on what exports to which fields in the platforms, and some api limitations”

Peter H.

Owner

Cons

“Jurny had major problems with the following:- integration with Airbnb - terrible don't believe what they say on their website, we had to spend 4 hours re-writing descriptions and correcting 2 listings on Airbnb.- integration with the access locks - took them 6 months for us to be able to manually add the access code- services we were told were part of the package - weren't- Breezeway - awesome system but can completely go down if one of their clients deletes a template, so your business can be negatively affected by their other clients errors - does that sound like a complete system to you?- security deposits were just complete shambles and in the entire 6 months haven't worked once.-”

Kat K.

Managing Director

“KB is horrible with vague video guides with no audio, articles poorly written. And the customer service is subpar.”

Joal R.

President

“That said, customer support is second to none so it's a non-issue.”

Sergio R.

CEO