Jurny Pricing, Features, Reviews and Alternatives

The system is almost entirely turnkey. We were able to quickly integrate Jurny into our properties and since doing so we are saving countless hours every day. Among other things, guest also seem to love using the app, which is extremely beneficial as it contributes to an overall positive stay.

I guess as a “smaller” operator it’s a little more expensive than we would like, but at the end of the day, Jurny is a net positive contributor to our bottom line, so no complaints and most definitely worth it.

Hi Alexander, Thanks for your in-depth review of the Jurny system. We are so glad you are enjoying the system and all its capabilities! We will continue to keep improving our customer service and technology so we can continue to provide the best support to short-term rental owners and operators.

I'm excited about the feature set Jurny showed me, but I haven't finished onboarding!

Limited messaging tools for guests. I really wish there were canned responses I could save for each listing to make customer service easier on my VAs.

Thank you for taking the time to provide us with such a detailed and positive review! We are so pleased that Jurny's feature set impressed you enough to switch from Streamline, and that our team was able to provide excellent service. We understand your concerns about messaging tools for guests, and we do allow canned responses that you can save for each listing in order to make customer service easier on VAs. We've also rolled out Nia, our new AI that can help your VAs answer questions & inquiries from guests. I will have our team reach out to you for a quick tutorial! Thank you again for using Jurny and for your valuable feedback.

One of the things that I appreciate most about Jurny is their attention to detail. From the moment you book your stay, you can expect to receive personalized attention and support from their team of experts. They go above and beyond to make sure that every guest is comfortable and satisfied with their stay.

What i like the least about Jurny is that they may not be suitable for travelers who prefer a more traditional hotel experience. Unlike hotels, Jurny's properties are typically located in residential buildings, which may not offer the same level of amenities or services as a traditional hotel.

Looked Really good from the demo but failed to deliver.

They set crazy expectations in the demo and tell you they can do almost everything then make you do ALL the work for onboarding including manually entering each properties information. They do not have a full Airbnb integration causing a ton of manual work. They claim to work with all of your current systems (I.E Locks, Guest communication, task management systems but then make you switch to there...

Read more

The process is very easy to use. It consolidates all aspects of rental Mgmt

For me there are no real negatives. I don’t have anything else to say. And someone needs to send reviews of this questionnaire company and let them know they are overly time consuming for a simple review