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Jurny Pricing, Features, Reviews and Alternatives

Jurny FAQs

Q. What type of pricing plans does Jurny offer?

Jurny has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Jurny?

Jurny has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Jurny support?

Jurny supports the following languages:
English, Spanish, Italian


Q. Does Jurny support mobile devices?

Jurny supports the following devices:
Android, iPad, iPhone


Q. Does Jurny offer an API?

Yes, Jurny has an API available for use.


Q. What other apps does Jurny integrate with?

Jurny integrates with the following applications:
Rentals United, Zapier, WordPress, Stripe, PriceLabs, Turno, Vrbo, Boostly, Wheelhouse, Breezeway


Q. What level of support does Jurny offer?

Jurny offers the following support options:
24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum, Chat

Jurny product overview

Price starts from

49

Per month

Other

What is Jurny?

Our cutting-edge, AI-powered PMS is not just FREE but revolutionizes the industry.

Key benefits of using Jurny

Unlock a world of possibilities with our free property management system:

• Seamlessly integrate with a multitude of service providers, no more headaches from disjointed systems.

• Say goodbye to hiring personnel for repetitive tasks like front desk management, cleaning coordination, revenue tracking, and bookkeeping. Our system does the heavy lifting for you.

• Tired of endless research and resource expenditure to find the best software providers? With us, you'll always have access to the industry's top tools without the legwork.

And the best part? You won't pay extra for individual subscriptions. Our all-in-one system covers everything you need, from a guest mobile app and pricing software to AI guest screening, access control, review management, cleaning and maintenance, channel management, PMS, and IoT integration – all included in one affordable package.

Simplify your property management today! 🌟🏨

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Phone Support
Email/Help Desk
FAQs/Forum
Chat

Training options

Webinars
Live Online
Documentation
Videos

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Jurny pricing information

Value for money

4.5

/5

33

Starting from

49

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Jurny features

Functionality

4.6

/5

33

Total features

98

7 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
API
Data Import/Export
Customizable Reports

Jurny users reviews

Overall Rating

4.5

/5

33

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.23/10
Rating distribution

5

4

3

2

1

25

5

0

0

3

Pros
Great Interface and very easy to use. The support staff is second to none and really helps my business be successful.
My experience are very good because customer care work’s very fast and help a lot to resolve all my questions.
One of the things I love most about Jurny is their AI virtual assistant for guest communication. It's like having a personal assistant that can help you handle all the back-and-forth with guests.
Cons
And the customer service is subpar. Also the integretion with the OTA is terrible I have to rewrite and acommodate property description in all of them because of syncing errors or bad code.
KB is horrible with vague video guides with no audio, articles poorly written.
Since they offered a discount if I pay the full year all at once, I pay for the full year for all three (My biggest mistake) that's how invested I was in this software.
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Blendi M.

Hospitality, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Terrific Customer Service - Cutting edge AI Technology

Reviewed a year ago

Overall, I have nothing but good things to say about the platform. It's been a game changer for my team. If you're looking for a property management tool with a robust Airbnb integration and AI, this is it.

Pros

The role of our company is to streamline, guess communications for Property Managers across the country. Using the technology stack, Jurny has to offer has allowed us to speed up our response time while providing thoughtful answers. Their AI tool, NIA, as allowed our agents to provide a more human touch to a guest's experience. Offering recommendations and clear instructions without having to dive into our knowledge base software has allowed us to cut overhead while maintaining the high level customer service we promise to our clients.

Cons

At this time, the integrations with other OTAs is still in its infancy. With time, this too will improve. Stay tuned!

Vendor response

Thank you, Blendi, for your review! We're thrilled to hear that our AI tool, NIA, has helped streamline your property management communications and elevate the guest experience. We're always working hard to improve our OTA integrations so that they can better meet your needs. If you ever have more insights to share or questions in the future, please don't hesitate to reach out. We're happy to help!

ST
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Seth T.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jurny Review

Reviewed 4 months ago

Very happy we are using Jurny and I'd definitely recommend to others.

Pros

Great Interface and very easy to use. The support staff is second to none and really helps my business be successful.

Cons

Jurny is a startup with a great vision and I'm confident they will achieve all their goals. There are a few minor details with the calendar and pricing that could be improved for easier use. I'm able to accomplish all my goals but with a few tweaks there could be fewer ste3ps.

Vendor response

Hey Seth! We're glad to hear that you find our platform's interface easy to use and that our support team has been helpful. We're always looking for ways to improve, and we'll definitely take your suggestions into consideration to make the user experience even better. We appreciate your recommendation and are happy to have you as part of the Jurny community!

KK
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Kat K.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Complete shambles and a scam

Reviewed a year ago

Jurny only caused our business financial loses and issues, they didn't actually solved anything. Their system is being developed and their clients are paying extortionate amount for the privilege to be their experiments. If you're considering using them, make sure you ONLY pay with your credit card so you can get your money back as they will not give you a refund. Jurny business strategy is to take your money and toss a coin to see if you get the service you're paying for or not. We're reporting them to the Trading Standards in the UK. Do your business a favour and stay away from them. Your life isn't worth the stress they will give you.

Pros

Jurny has a nice, user friendly display so it's laid out well enough, nothing works though so the style lacks any substance.

Cons

Everything. This system is still being developed and huge majority of critical functions were not operational for the 6 months we were with them. After over 150 emails exchanged with the team trying to work with their system failures we decided to leave and go to market leader (who is cheaper and way better). Their sales rep has mis-sold us the system and said it would automate up to 90% of our operations,...

Vendor response

Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience with Jurny. We are committed to learning from your feedback to make necessary improvements. If you have any additional details or suggestions you would like to share, please feel free to reach out to support@jurny.com, and we will do our best to address your concerns.

LM
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Liza M.

Hospitality, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great company!

Reviewed 3 months ago

I am wowed by the caring and detail-oriented staff who have helped me/us set up our property on Jurny. From the first demo on, they have always answered all of our questions. Their customer service goes well beyond the day we signed up with them. There is no way that we could have done this without their help. They have helped us navigate around every corner as we are growing our STR beyond just being an Airbnb listing.

Pros

Getting everything set up online can be confusing. The support team was great! They walked me through step-by-step and always answered all my questions.

Cons

In the STR industry (in general), there were so many potential hosting tools I still needed to learn about & to set into place before expanding past ONLY listing on Airbnb. I’m one of those people who want to make sure that every box is checked & double checked before going live. The Jurny team was excellent in helping me through that process, but with me wanting to make sure everything was perfect, there sure was a lot to cover.

Vendor response

Hi Liza! Thanks a lot for your kind words. We're really glad to hear that our support team was able to guide you through the process step-by-step and address all your questions along the way. Providing top-notch customer service is something we take great pride in, and we're thrilled that we've been able to support you beyond just the initial setup. Thank you for choosing Jurny—we're honored to be a part of your daily operations!

SK
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Sarah K.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Beyond glad we choose Jurny!

Reviewed 4 months ago
Pros

We love how everything is wrapped up in one platform! Instead of many different log-ins and companies to pay, Jurny has almost all the software we need for our company. Unlike other PMS, Jurny can do pretty much everything...owner reports, AI functionally, messaging, calendar management, upsells, locks, guest screening, one listing pushes out to all the OTA we use, and all the reporting of revenue...

Cons

Some people don't like that they can't choose between different pricing software, or cleaner platforms, or guest screening software, and that Jurny only choose one to integrate with. We would rather one software be chosen with a tight integration, so later we don't have a hick-up that costs us money, or a big headache!

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