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Hostaway vs Kigo Comparison (2026)

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Hostaway

Kigo

Overview

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform. Grow your business, automate guest communication, sync listings across channels like Airbnb, and boost direct bookings from one unified platform.

The Platform to Increase Visibility, Increase Bookings, Increase Revenue

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

1.6K

1.4K

140

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

3.7

156

Value for money

Ease of use

Features

Customer support

53%

would recommend this app

Pros

“She took the time to walk us through the entire setup process for our property listings and made sure everything was connected properly across all major booking platforms, including Airbnb, VRBO, and Booking.com.”

Hans H.

Owner

“It helps prevent double bookings, keeps calendars updated automatically, and simplifies the entire management process.”

Hans H.

Owner

“Unlike many other platforms that provide instant access, Hostaway requires you to move through several stages: an initial call with a sales representative, signing the paperwork, and then scheduling onboarding sessions. Because each step involves booking time with different teams, the full process took about two weeks.”

Philip S.

Partner

Pros

“Within "All Reservations" "Check In" reports, I wish it would show what the balance is, not just "Partially Paid" and the due dates, instead of having to completely open each reservation. ”

Barbara W.

Vacation Rental Manager

“I have been in Vacation Rentals for 30+ years, worked in many softwares and Kigo is by far the quickest and easiest to learn and teach someone to navigate to get daily task completed. Once you learn the basics of where to find what, it makes the "back side" of the software more understandable.”

Barbara W.

Vacation Rental Manager

“There was one Reservations’ calendar on KIGO, another on KIGOPRO, an Overview under Operations, another Overview under Schedule and so on… No availability search option on the main RESERVATIONS’ Calendar.”

Flavia Z.

Owner/ Manager

Cons

“There were some integration issues with our current online booking platform that created some discrepancies which was troubling, although their tech support was quick in responding to the issue.”

Robin S.

Owner

“Some clunky features, some info not clear on what exports to which fields in the platforms, and some api limitations”

Peter H.

Owner

“During our initial implementation, the system was not configured correctly, which caused availability to be displayed when the homes were actually unavailable.”

Ashley H.

Property Manager

Cons

“I was genuinely shocked at how aware they are this software doesn't work, but bill you so far above and beyond what you signed and agreed to. When you question it, expect to be hung up on.”

Matthew R.

CEO

“All the photos online are not display as original size and quality and give a very poor basic kigo website”

Katty P.

Owner

“Tracking for ads doesn't work well because we can't put a tag on the check-out page.”

Laurens F.

Owner