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Kigo
5
70
4
34
3
17
2
11
1
24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Trusted Global Platform for Vacation Rental Managers
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Kigo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Kigo overview
Based on 156 verified user reviews
What is Kigo?
By industry, Kigo reviewers are most commonly professionals in hospitality (46%). The most frequent use case for Kigo cited by reviewers is vacation rental (100% of reviewers).
What do users say about Kigo pricing?
Reviewers indicate Kigo’s all-in-one cost model can be practical and affordable for small to medium businesses, and some users say they appreciate the included support. However, many reviewers feel it is expensive, especially with extra charges and unexpected price increases.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Calendar Synchronization
Vacation Rentals
Comprehensive vacation rental tools
Refunds and Charges
Website Management
Bugs and Issues
Do you work for Kigo? Manage this product listing
Kigo’s user interface
Kigo reviews
Overall rating
3.7
/5
156
Positive reviews
53
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.53/10
5
4
3
2
1
70
34
17
11
24
Barbara W.
Vacation Rental Manager
Barbara W.
Vacation Rental Manager
Katty P.
Owner
Katty P.
Owner
Laurens F.
Owner
Katty P.
Owner
Who uses Kigo?
Based on 156 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Kigo's key features
Most critical features, based on insights from Kigo users:
All Kigo features
Features rating:
Kigo alternatives
Kigo
Starting from
59
Per month
Hostaway
Starting from
No pricing info
Guesty Lite
Starting from
16
Per month
Lodgify
Starting from
14
Per month
Kigo pricing
Starting from
59
Per month
Flat Rate
User opinions about Kigo price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Kigo's price and value, mention it in a positive light.
Reviewers indicate Kigo offers an all-in-one cost model that simplifies multiple platforms and can be practical and affordable for small to medium businesses. Some users say they chose Kigo for its reasonable price and included support, appreciating the range of features offered. However, many reviewers feel the software is expensive, especially for businesses with seasonal operations or those needing frequent modifications, which often incur extra charges. Some users report frustration with unexpected price increases, a variable pricing model, and additional fees for template improvements or feature access, leading them to question the overall value for money.
, and
Kigo customer support
What do users say about Kigo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Kigo customer support.
Widely noted by reviewers, Kigo's support team is responsive, knowledgeable, and often provides fast, detailed answers to user queries.
A significant portion of users appreciate having dedicated account managers and multilingual agents who assist with onboarding and ongoing needs.
Multiple users value the availability of support across channels, including Skype and in-person visits, making it easy to get help when needed.
A minority of users report inconsistent support quality, with slow responses or difficulty getting issues resolved after initial contact.
Support options
Training options
To see what individual users say about Kigo's customer support, check out the review snippets below.
“The functionality of the program and the customer service has been top notch. ”
Victoria S.
Owner/Guest Services Manager
“The support and implementation team is lacking simple knowledge on how their software operates”
Andrew D.
Owner
Kigo FAQs
Kigo has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Kigo used for?
With Kigo, a Guesty Company; you can manage vacation rental properties across your portfolio with less work and more visibility. Check out our complete software solution, including: -Kigo Reservations: Gain visibility into all bookings and inquiries, with only a few clicks. -Kigo Channel Management: Distribute your vacation rental listings to high-performing channel partners to increase visibility and bookings. -Kigo Operations Manager: Save 20 hours a week with a solution designed to organize all of your operations and labor resources. -Kigo Websites: A Kigo website package is the ultimate digital storefront for any vacation rental business. Take advantage of a comprehensive marketing and booking system that easily integrates with other Kigo solutions. -Kigo Revenue Management: Boost revenue by 20% and maximize revenue for each available night at your vacation rental properties. -Kigo Contact Center: Help your guests find the perfect vacation rental, even after hours. Trust our professionally-trained reservation specialists, who respond to emails and outbound calls to facilitate bookings. -Kigo Payments: Offer guests the convenience of online payments and allow them to securely book a property anytime, from anywhere in the world. -Kigo Mobile Guest App: Give your guests answers when they need them the most, and create an unforgettable experience. And more! In conjunction with world class products, we also offer a global customer service team that offers support in English, Spanish, French, German, Portuguese, Italian, Russian and Catalan, 7 days a week via web or phone. We also provide ongoing training to help you get the most from your solutions.
Q. What level of support does Kigo offer?
Kigo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
