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Kigo Pricing, Features, Reviews and Alternatives
Kigo FAQs
Kigo product overview
Typical customers
Platforms supported
Support options
Training options
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Starting from
59
Per month
Flat Rate
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49
Per month
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Kigo pricing information
Value for money
3.7
/5
156
Starting from
59
Per month
Flat Rate
Pricing options
Value for money contenders
Kigo features
Kigo users reviews
Overall Rating
3.7
/5
156
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.41/10
70
34
17
11
24
Tom P.
Ana L.
Overall rating contenders
Steinbock L.
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We are using Kigo now since about 8 months and are really, really happy with this online solution. The system itself has some bugs but the support team is acting on those matters really, really quickly. When I read some of the bad reviews I can't really believe. The support is always answering any questions - and I asked and keep asking a lot - quickly and with all necessary details. The majour selling...
Smart software with lots of possibilities to adjust to your business. Simple channel manager syncs to the most important portals
Sometimes a time consuming job to adjust everything to your CI.
David L.
Leisure, Travel & Tourism, 1-10 employees
Used daily for 6-12 months
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Overall the software is excellent. Pricing mechanisms, portal integration and Guest App elements of the product are absolute standouts. Downside is on the reporting front. There are vast options for reporting, but none that provide the most basic monthly reporting figures, which creates unnecessary work for me (the client) at the end of every month, and doesn't allow a rolling synopsis snapshot of where the business is sitting on any given day within a month. Only other major concern is to do with responding to customer concerns. Emphasis seems to be placed on the development of the product on a macro level, rather than having a separate team of developers ready to respond to client queries and concerns over elements of the product.
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Dear David, Thank you for your review. We're are pleased to hear that you're happy with the tools that Kigo provides. We're taking note of your comments regarding the reporting and we will discuss these further with our product team. Please note that we've just released a new report: the occupancy dashboard - that allows you to track crucial key performance indicators and measure what matters the most to you: http://ow.ly/8lBV30bFx6i We hope that you like it! Remember that our Support team is here to help, even, on the weekends. They'll be your bridge to the development team if you have feedback about our products. thank you again for choosing Kigo. The Kigo team
fraser b.
Hospitality, 1-10 employees
Used daily for 2+ years
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more bookings and piece of mind that no double bookings can occur. reduces my workload and stream lines the entire booking process
good support even though support are at the mercy of the developers when it comes to more serious issues. Calendars update nicely across the channel manager
Kigo seems more intent on rolling out new more expensive software rather than addressing issues that I, and no doubt many other current customers have. Many of my issues, although relatively minor have not been resolved in the last 12months. The Kigo websites look decent enough but their functionality for would be online bookers is very poor. To add, I am now told that my ongoing issues won't be resolved as Kigo will roll out an updated version of the software as well as new look/functionality websites. Rather than do the right thing and give old customers access to these new features Kigo want me to signa new contract and pay more per month + tack on a monthly hosting website fee (a hosting fee that was already included in my current contract).
Hi Fraser, Thank you for your honest feedback. We are glad to hear that you have had a positive experience with our support team, and that Kigo has helped you increase bookings, reduce your workload and streamline the booking process. Our team has reached out to you regarding the issues you shared to provide clarification and work to reach a solution. To clarify, we created an entirely new,...
Bruno S.
Hospitality, 51-200 employees
Used daily for 2+ years
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The software that I love since beginning in 2015
Easy to use, and features , solutions, lay out, etc
pro calendar speed , slow to load the homes and should contain prices as on initial launch of pro ....
Hi Bruno, thank you so much for taking the time to leave an excellent rating. We really appreciate our collaboration. Please let us know what we can do for you in the future!
LaShonne S.
Hospitality, 51-200 employees
Used daily for 2+ years
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I did not like this system at start, and I believe it is because of the way it was trained. When I got a hold of the system and became manager, I found great ways to train on the system and my staff loves it now.
I love this booking engine and it is very user friendly.
At times it seemed a tad lengthy however once I was able to get in the system and move around it was amazing.
We appreciate your feedback and will work to make our training more hands-on.
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