Hostaway vs Rentals United Comparison

Overview

Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability, and...

Rentals United is a cloud-based channel management and online booking solution for vacation rental properties, with real-time...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
69.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(51)

5

4

3

2

1

33

13

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5

4

3

2

1

73

19

6

7

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

Pros

Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb.
Integrates with a number of good channels for STRs and they have very responsive customer service.
International user friendly. I am able to give my clients a few choices so that can decide what is best for their budget.

Pros

M not that great with techy stuff but the user guides were accurate, up to date and easy to navigate. I use Guesty and they have supported me with Rentals United and made the integration really easy.
Overall I am happy with Rentals United and think it is good value for money. Like everything, you need to invest some of your own time to get what you want out of it.
I have a more secure business now as I am not reliant on 1 channel and I am able to reach more customers. Ultimately this should make the off peak seasons better, and lead to more revenue.

Cons

TRIED CANCELLING ACCOUNT MULTIPLE TIMES HAD TO DISPUTE CHARGES. Interface confusing terrible customer support saw no value tried to cancel multiple times.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
Not accurate "earnings section" lack of precise currency exchange and missing externals fee like cleanings.

Cons

We have had problems with not being able to unblock canceled or moved reservations. Our rooms sit empty and we are unable to open up to be able to rent waiting for them to fix.
Very slow to respond to problems. Our pin location has been wrong for months which really makes our guests mad when they think that they are renting a unit located on the other side of town.
It fails miserably to protect from double bookings which is the whole point of it. There staff are shockingly bad, well except the super sales person who persuaded us to sign up.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features54
  • API
  • Activity Dashboard
  • Administrative Reporting
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Templates
  • Inbox Management
  • Invoice Management
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Partner Portal
  • Price Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Integration
  • Sales Reporting
  • Task Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • User Management
  • Website Integration
  • Website Management
  • Total features15
  • API
  • Activity Dashboard
  • Administrative Reporting
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Templates
  • Inbox Management
  • Invoice Management
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Partner Portal
  • Price Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Integration
  • Sales Reporting
  • Task Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • User Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations6
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations9
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hostaway vs. Rentals United

See how Hostaway and Rentals United stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.