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Hotel Link

Channel and reservations management platform

Table of Contents

Is this product right for your business?

Find out with a

Hotel Link - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: September 2026

Hotel Link overview

What is Hotel Link?

Hotel Link's cloud-based technology helps hoteliers of all sizes manage properties, channels, bookings, websites, and front-desk operations.

Hotel Link's main functionalities include managing reservations, room bookings, guest relations, guest services, marketing campaigns, and sales. The software also integrates with payment gateway providers for easy payment processing. Teams can track which rooms are available at any given time by automatically updating availability information for each room type or rate plan.

Starting price

50per user /
per month

Alternatives

with better value for money

Pros & Cons

Guest Website

Ease of Use

Channel Manager

Professional Use

Do you work for Hotel Link? Manage this product listing

Hotel Link’s user interface

Ease of use rating:

4.6

(53)

Hotel Link reviews

Overall rating

4.6

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.87/10

Rating distribution

Pros

“This was not by design, but rather by necessity. As Bacalar grew in popularity and became trending, so did OTAs' domination of the market. While the decision came with much trepidation, Hotel Link made every aspect of the transition smooth and even helped improve my own website. ”

Robert K.

Owner

“It is a nice software covering almost everything related to Hotel Front Desk Operations and to a sufficient extent other departments too.”

Muhammad S.

General Manager

“I would like it to integrate with my Google Drive calendar rather than having to cut and paste information fro one to the other.”

John B.

Proprietor

Cons

“I find the Calendar as useful as a Chocolate Tea Pot, trust me here if you have used Calendar Managers in the paste, this will kill you constantly flitting from one page to the other with no legend offered as to what all the Calendar Colours changing before your eyes mean !”

Keith S.

Owner

“I use the phone app mostly so having to log in to the webpage for manual bookings is a little annoying but not hard to do.”

Georgina L.

B&B Owner

“Software jams up a lot and it feels like its brand new and has teething problems.”

Vicki C.

Owner/Operator

Who uses Hotel Link?

Based on 53 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality

Information Technology and Services

Government Relations

Leisure, Travel & Tourism

Others

Use cases

Channel Management

Hotel Management

Motel

Hotel Link's key features

Most critical features, based on insights from Hotel Link users:

Activity dashboard

3.0

(1)

Activity tracking

(0)

API

4.0

(3)

Availability management

(0)

Booking engine

(0)

Booking management

(0)

Calendar

(0)

Calendar management

4.6

(7)

Channel analytics

4.3

(24)

Channel management

5.0

(2)

All Hotel Link features

Features rating:

4.5

(53)

Activity dashboard

3.0

(1)

Activity tracking

(0)

API

4.0

(3)

Availability management

(0)

Booking engine

(0)

Booking management

(0)

Calendar

(0)

Calendar management

4.6

(7)

Channel analytics

4.3

(24)

Channel management

5.0

(2)

Content management

(0)

Customizable branding

(0)

Customizable reports

5.0

(3)

Customizable templates

4.0

(1)

Data import/export

(0)

Data synchronization

(0)

Discount management

4.4

(5)

Electronic payments

(0)

Email templates

4.5

(2)

Housekeeping management

(0)

Integrations

(0)

Inventory control

4.6

(27)

Inventory management

4.8

(5)

Inventory tracking

(0)

Invoice management

(0)

Multi-Channel distribution

(0)

Multi-Channel management

4.8

(6)

Multi-Channel marketing

(0)

Online booking

4.9

(8)

Order management

4.5

(23)

Partner management

4.5

(26)

Payment processing

(0)

Performance metrics

(0)

Price/Margin management

(0)

Promotions management

4.3

(3)

Real-Time analytics

(0)

Real-Time data

(0)

Real-Time updates

(0)

Reporting & statistics

4.3

(6)

Reservations management

4.8

(4)

Room booking

(0)

Sales reports

(0)

Third-Party integrations

4.7

(3)

Hotel Link alternatives

Hotel Link

4.6

(53)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.6

Customer Support

4.7

Hostaway

4.8

(1.6K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.6

Features

4.7

Value for Money

4.6

Customer Support

4.7

Lodgify

4.5

(1.3K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.6

Guesty

4.4

(481)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.2

Customer Support

4.3

Hotel Link pricing

Value for money rating:

4.6

(53)

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Hotel Link price and value

Value for money rating:

4.6

(53)

To see what individual users think of Hotel Link's price and value, check out the review snippets below.

Robert K.

Owner

“It is a nice software covering almost everything related to Hotel Front Desk Operations and to a sufficient extent other departments too.”

Muhammad S.

General Manager

Hotel Link integrations (0)

Integrations rated by users

We looked at 53 user reviews to identify which products are mentioned as Hotel Link integrations and how users feel about them.

Lightspeed

Integration rating: 4.0 (1)

“Chewsie uses light speed to send the orders from the table to our counter and kitchen printers.”

Clair S.

Cafe Manager

Hotel Link support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Knowledge Base

Phone Support

Chat

Training options

In Person

Live Online

Documentation

Videos

Hotel Link FAQs

Q. Who are the typical users of Hotel Link?

Hotel Link has the following typical customers:
Freelancers, Small Business

These products have better value for money

Q. What level of support does Hotel Link offer?

Hotel Link offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

Channel Management

Motel

Hotel Management