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OwnerRez vs Hostaway Comparison (2026)

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OwnerRez

Hostaway

Overview

OwnerRez provides vacation rental software for property managers and homeowners with channel management capabilities. The platform offers integrated messaging, website building, accounting, and property management features through direct partnerships with major booking channels. OwnerRez includes customer relationship management tools that help users automate guest communications and maintain detailed records.

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform. Grow your business, automate guest communication, sync listings across channels like Airbnb, and boost direct bookings from one unified platform.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.9

271

260

Value for money

Ease of use

Features

Customer support

96%

would recommend this app

4.8

1.6K

1.4K

140

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

Pros

“From guest communication and smart lock integrations to custom financial reporting for my CPA, OwnerRez has the flexibility to truly fit the way my business operates instead of forcing me into a typical cookie-cutter system. But what truly sets OwnerRez apart is the customer service.”

Cherie L.

Founder

“Built-in housekeeping was also retired, so for cleaning schedules you'll connect a tool like Turno or Breezeway, or use OwnerRez's notification triggers to message your cleaners.”

Arthur B.

Owner

“Access to property damage protection & travel insurance policies is a key feature, as well as authorization to collect contracts and deposits from Airbnb guests, and access to the most strict cancellation policies on Airbnb.”

Hillary G.

Property Manager

Pros

“She took the time to walk us through the entire setup process for our property listings and made sure everything was connected properly across all major booking platforms, including Airbnb, VRBO, and Booking.com.”

Hans H.

Owner

“It helps prevent double bookings, keeps calendars updated automatically, and simplifies the entire management process.”

Hans H.

Owner

“Unlike many other platforms that provide instant access, Hostaway requires you to move through several stages: an initial call with a sales representative, signing the paperwork, and then scheduling onboarding sessions. Because each step involves booking time with different teams, the full process took about two weeks.”

Philip S.

Partner

Cons

“When we shifted from strictly individual bookings to small retreats, some of the bells and whistles that Owner Rez can deliver, didn't really apply to us and once or twice I had a need that was just too outside the box for them.”

Sandra C.

Partner

“The learning curve is extremely, extremely steep to the point of being overwhelming. While I do think it's worth it in the end, I would estimate that it took 30-40 hours or concerted effort to just learn the software and get everything running the way it needed to run.”

Adam M.

Manager

“Lack of mobile app, lack of native AI to help increase the speed in which hosts can respond to ad-hoc messages.”

Kareem G.

Founder

Cons

“There were some integration issues with our current online booking platform that created some discrepancies which was troubling, although their tech support was quick in responding to the issue.”

Robin S.

Owner

“Some clunky features, some info not clear on what exports to which fields in the platforms, and some api limitations”

Peter H.

Owner

“During our initial implementation, the system was not configured correctly, which caused availability to be displayed when the homes were actually unavailable.”

Ashley H.

Property Manager