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OwnerRez Pricing, Features, Reviews and Alternatives

OwnerRez product overview

What is OwnerRez?

OwnerRez is a comprehensive booking management engine, built by people who have vacation rentals of their own. It integrates with channels like Vrbo, AirBnb, and Booking.com to seamlessly synchronize availability, rates, rules and listing content while taking online bookings, managing inquiries, and communicating with guests. OwnerRez provides modern fast websites, guest checkout with e-sign renter agreements and can process payments directly, including auto-scheduled future payments. All emails sent to the guest are templatable, and you can schedule your own emails to go out automatically. OwnerRez also provides travel insurance and damage protection insurance, as well as integration with QuickBooks, property management/owner statements, and other power features. Manage many properties, automate your communication and get detailed statistics and reports without needing to hire a staff.

Key benefits of using OwnerRez

● OwnerRez is a web-based solution that allows vacation rental owners to manage bookings and handle enquiries efficiently.

● The product tracks enquiries from all listing sites as well as the owner's website, allowing users to generate quotes and respond from a single interface.

● OwnerRez assists guests in booking online and confirming their reservation by collecting electronically signed rental agreements.

● The solution allows property owners to place auto-responders for various enquiries on the basis of set rules.

● OwnerRez allows guests to pay via credit cards and on the basis of information it schedules security deposits and future payments.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

In Person
Documentation
Live Online
Webinars
Videos

OwnerRez pricing information

Value for money

5.0

/5

91

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

OwnerRez features

Functionality

4.9

/5

91
Total Features44 2 categories

Most valued features by users

Reservations Management
Booking Management
Online Booking
Reporting & Statistics
Payment Processing
Calendar Management
Third Party Integrations
Activity Dashboard

Functionality contenders

OwnerRez users reviews

Overall rating

5.0

/5

91

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.91/10
Rating distribution

5

4

3

2

1

90

1

0

0

0

Pros
We've had an amazing experience with OwnerRez, and have been thrilled with the ease of use on a daily basis.

JD

Jill D.

They are just an overall complete solution. Great Price, Great Support, Great Feature set.

BM

Bill M.

Everyday, we feel like we find a new feature that we didn't know about before, that makes running our business easier, and they are adding more all of the time. The customer support is superb.

SS

Stacie S.

Cons
So, my own frustration was my biggest enemy. I quickly asked for help when I was lost and always quickly received a response.

SF

Stephanie F.

Before using the application I was strongly considering selling my properties, I grimaced every time the business line rang, and on more than a few occasions I inadvertently double booked.

CH

Claudia H.

In most cases a warning will present if you create a clear conflict.

RB

Rebecca B.

Overall rating contenders

Overall Rating

OwnerRez has ben a great boon to my business!

Reviewed 9 months ago

Transcript

Speaker 1: My name is Sheron, and what I really like about OwnerRez is it has saved me some very costly...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

So Happy!

Reviewed 3 years ago
Pros

I honestly cannot say enough good things about OwnerRez as both a software and as a company. Having been in business for many years in both the technology and manufacturing realms and now in vacation rental management, I have a real appreciation for quality customer service. The service and technical support offered by this company truly sets the bar for others. I continue to be blown away at the...

Cons

There are too many options? HA! This software does so much that truly complete configuration can take some time - but is that really a con? I can't really think of a con or complaint.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software, Great Price, Great Support - What's Not to Love?

Reviewed 8 months ago

They are just an overall complete solution... Great Price, Great Support, Great Feature set. I wish I would have found them before I made the mistake that cost me thousands of dollars in implementation costs and improperly collected (ie not collected) taxes.

Pros

OwnerRez is full featured Property Management software. Our goal when embarking on the journey of finding a solution was to be as hands off as we could be. With OwnerRez someone can book a property, pay online, receive all communications needed for arrival, have door locks added to the appropriate home automation system and have the cleaning scheduled. (Granted there are some 3rd party integrations...

Cons

OwnerRez is extremely feature rich. I wanted a single solution for all aspects of our business but ultimately I have decided to let the experts in Housekeeping and Guest Portals do what they do best and just integrate to OwnerRez. Perhaps someday they will add that functionality.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tried many and will keep OwnerRez - Functionality and Customer top notch

Reviewed 2 months ago

I've used several PM systems to automate my vacation rentals. OwnerRez is by far the best of them and I've stuck with it for the past 3 years. When you look at what you get for the money I can't see why you'd use any other product. And the CS is by far the best. All of my questions have been answered in just a couple of hours. I've even gotten answers over the weekend. Highly recommend.

Pros

The API integration to several OTA's, the communication automation, the customer support, the reporting functionality

Cons

The WordPress widget could support broader integration between the system and your website (e.g. the widget doesn't push new/changed photos, descriptions, etc to the website).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Really cool software

Reviewed 4 years ago
Pros

OwnerRez is an innovative new tool that works pretty well for what I use it for. It has a nice, clean UI.

Cons

Although it has a good UI, there are always problems, and there are occasionally buttons or features that I don't need as much that clutter things.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very happy and the team is helpful

Reviewed 4 months ago

I like how it will integrate with all my booking channels. I am new to this and wanted something that would reduce my ability to make mistakes. OwnerRez it is.

Pros

It is relatively easy to figure out and they have an extensive library of resources to help you set up. But customer service support is my favourite. Quick and detailed responses with Links showing me how to do things. Had it not been for the customer service support I may not have finished setting up. THANK YOU

Cons

I think the ability to test would be helpful. Maybe I missed that.

OwnerRez FAQs and common questions

OwnerRez has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


OwnerRez has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


OwnerRez supports the following languages:
English


OwnerRez supports the following devices:
Android


Yes, OwnerRez has an API available for use.


OwnerRez integrates with the following applications:
Authorize.net, Constant Contact, Microsoft Outlook, PayPal, VRScheduler, Wordpress, Stripe, Wishbox, PriceLabs, Microsoft 365, Beyond Pricing, Facebook, QuickBooks Online, Google Calendar, Mailchimp, Braintree, Twilio, Google Maps, Microsoft Excel


OwnerRez offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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