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OwnerRez Logo
OwnerRez
5.0
(138)

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Book and manage 1 to 100s of properties in the cloud

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(8)

OwnerRez Pricing, Features, Reviews and Alternatives

OwnerRez product overview

What is OwnerRez?

OwnerRez is a comprehensive booking management engine, built by people who have vacation rentals of their own. It integrates with channels like Vrbo, AirBnb, and Booking.com to seamlessly synchronize availability, rates, rules and listing content while taking online bookings, managing inquiries, and communicating with guests. OwnerRez provides modern fast websites, guest checkout with e-sign renter agreements and can process payments directly, including auto-scheduled future payments. All emails sent to the guest are templatable, and you can schedule your own emails to go out automatically. OwnerRez also provides travel insurance and damage protection insurance, as well as integration with QuickBooks, property management/owner statements, and other power features. Manage many properties, automate your communication and get detailed statistics and reports without needing to hire a staff.

Key benefits of using OwnerRez

? OwnerRez is a web-based solution that allows vacation rental owners to manage bookings and handle enquiries efficiently.

? The product tracks enquiries from all listing sites as well as the owner's website, allowing users to generate quotes and respond from a single interface.

? OwnerRez assists guests in booking online and confirming their reservation by collecting electronically signed rental agreements.

? The solution allows property owners to place auto-responders for various enquiries on the basis of set rules.

? OwnerRez allows guests to pay via credit cards and on the basis of information it schedules security deposits and future payments.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Webinars
Videos

OwnerRez pricing information

Value for money

5.0

/5

138

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

OwnerRez features

Functionality

4.9

/5

138

Total features

48

4 categories

Most valued features by users

Reservations Management
Booking Management
Online Booking
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Payment Processing
Electronic Payments

Functionality contenders

OwnerRez users reviews

Overall Rating

5.0

/5

138

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.8/10
Rating distribution

5

4

3

2

1

132

6

0

0

0

Pros
We've had an amazing experience with OwnerRez, and have been thrilled with the ease of use on a daily basis.
They are just an overall complete solution. Great Price, Great Support, Great Feature set.
Everyday, we feel like we find a new feature that we didn't know about before, that makes running our business easier, and they are adding more all of the time. The customer support is superb.
Cons
So, my own frustration was my biggest enemy. I quickly asked for help when I was lost and always quickly received a response.
Would be lost without Owner Rez and their customer service.
Before using the application I was strongly considering selling my properties, I grimaced every time the business line rang, and on more than a few occasions I inadvertently double booked.

Overall rating contenders

SS
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Sheron S.

Owner

Leisure, Travel & Tourism, 1-10 employees

Review source

Overall Rating

OwnerRez has ben a great boon to my business!

Reviewed 2 years ago

Transcript

Speaker 1: My name is Sheron, and what I really like about OwnerRez is it has saved me some very costly...

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Lacey C.

Verified reviewer

Leisure, Travel & Tourism, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Skip the hunt, OwnerRez takes all!!

Reviewed 8 months ago
Pros

I love the many functions it offers, the ease of use, the customer support and help section, along with the forum, the price is outstanding and after trying out ALL the other options first, I can strongly say I wouldn't change a thing!

Cons

There is nothing i don't like! It offers it all!

LS
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Lisa S.

Leisure, Travel & Tourism, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Happy customer

Reviewed a month ago

OwnerRez is amazing! I own a small rental and I have extra challenges due to living with a disability, and I have always received the most helpful support. A lot of other companies would place me on a low tier for support due to the volume of our business. But I have a high standard for my business, no matter how small (we’re rated the Most Hospitable Host in our province), and they’ve helped me keep it up. They have a ton of support articles, always keep us in the loop with their planned updates, listen to all our ideas for future development, and they make us feel like part of the team. I rave about them all the time to my fellow hosts.

Pros

A loooong list of pros. - Their system is thorough & detailed (do give yourself time for the learning curve) - Everything can be customized and even overridden for specific bookings if you want- Reliable, top of the line API connections with pretty much any booking platform- Couldn’t have been easier to add their widget to my wordpress site for direct bookings- Easy to share the calendar with my cleaners & manage booking windows- Best customer service. Seriously.

Cons

My cons list gets smaller every month with every update OwnerRez puts out. But here are the challenging parts of the software at this point in time:- Messaging is a bit tricky to master, as system messages & custom templates are in different sections. No ability to customize message templates ahead of time for individual guests, so if I want to add a personal note to a scheduled message I have to set myself an alarm to do it manually right before it’s scheduled. - No ability to create single-use discount codesYou do have to pay close attention when setting things up, as there are a LOT of settings and it’s easy to get one wrong. But this isn’t a con, just a heads up. A huge part of OwnerRez’s magic is how much customization they can handle.

AR
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Anonymous Reviewer

Verified reviewer

Financial Services, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Really cool software

Reviewed 5 years ago
Pros

OwnerRez is an innovative new tool that works pretty well for what I use it for. It has a nice, clean UI.

Cons

Although it has a good UI, there are always problems, and there are occasionally buttons or features that I don't need as much that clutter things.

CS
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Chandler S.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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OwnerRez is the comprehensive solution for Vacation Rental Providers

Reviewed 2 months ago

OwnerRez helps us automate 90% of our hosting business. We wouldn't be scaling the way we are while offering guests a memorable experience in our homes without the flexibility and reliability offered by OwnerRez.

Pros

OwnerRez is a cost effective and flexible PMS for vacation rental providers. The engineering team is constantly rolling out new features and 3rd party integrations that help us continue improving the overall guest experience pre-stay, intra-stay, and post stay. Support has been amazing and allows me to focus on what we do best, which is offer our guests an unforgettable experience in our homes!

Cons

OwnerRez is so flexible it tends to spoil you, so being able to think of new features we'd like to have can sometimes be overwhelming for the engineering team. I don't think this is a problem with OwnerRez, but more of a function that when you offer such a great service, customers continue to want more and more features and 3rd party integrations!

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Shelley S.

Verified reviewer

Leisure, Travel & Tourism, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

By far the best channel manager and PMS for the money!

Reviewed 8 months ago

Excellent! I'm so glad I found it, it has really solved all my problems and for the price, it is comparable in cost to many of the other sites and less expensive than quite a few of them.

Pros

OwnerRez works really great. It's SO robust and has so many features! I'm very pleased with it - I've looked at a dozen different systems and did a test run of about 4 of them. None could do what OwnerRez does - it allowed me to do several functions I was unable to do in the other systems. And a HUGE PLUS: the customer support is amazing. They reply very quickly (business hours) and are extremely helpful.

Cons

It takes quite a bit of time to get set up in the beginning - but that is going to be the case with EVERY good PMS or channel manager. Once you get it set up, it's a breeze to use. Just know and expect to put some time at the beginning.

OwnerRez FAQs and common questions

Q. What type of pricing plans does OwnerRez offer?

OwnerRez has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of OwnerRez?

OwnerRez has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Q. What languages does OwnerRez support?

OwnerRez supports the following languages:
English


Q. Does OwnerRez support mobile devices?

OwnerRez supports the following devices:
Android, iPad, iPhone


Q. Does OwnerRez offer an API?

Yes, OwnerRez has an API available for use.


Q. What other apps does OwnerRez integrate with?

OwnerRez integrates with the following applications:
Authorize.Net, Constant Contact, Microsoft Outlook, PayPal, Operto Teams, WordPress, Stripe, Duve, PriceLabs, Microsoft 365, Beyond, Meta for Business, Quickbooks Online, Google Calendar, Mailchimp, Braintree, Twilio, Google Maps, Microsoft Excel


Q. What level of support does OwnerRez offer?

OwnerRez offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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