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OwnerRez Logo
OwnerRez
4.9
(164)

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Book and manage 1 to 100s of properties in the cloud

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(11)

OwnerRez Pricing, Features, Reviews and Alternatives

OwnerRez product overview

What is OwnerRez?

OwnerRez is a comprehensive booking management engine, built by people who have vacation rentals of their own. It integrates with channels like Vrbo, AirBnb, and Booking.com to seamlessly synchronize availability, rates, rules and listing content while taking online bookings, managing inquiries, and communicating with guests. OwnerRez provides modern fast websites, guest checkout with e-sign renter agreements and can process payments directly, including auto-scheduled future payments. All emails sent to the guest are templatable, and you can schedule your own emails to go out automatically. OwnerRez also provides travel insurance and damage protection insurance, as well as integration with QuickBooks, property management/owner statements, and other power features. Manage many properties, automate your communication and get detailed statistics and reports without needing to hire a staff.

Key benefits of using OwnerRez

? OwnerRez is a web-based solution that allows vacation rental owners to manage bookings and handle enquiries efficiently.

? The product tracks enquiries from all listing sites as well as the owner's website, allowing users to generate quotes and respond from a single interface.

? OwnerRez assists guests in booking online and confirming their reservation by collecting electronically signed rental agreements.

? The solution allows property owners to place auto-responders for various enquiries on the basis of set rules.

? OwnerRez allows guests to pay via credit cards and on the basis of information it schedules security deposits and future payments.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Webinars
Videos

OwnerRez pricing information

Value for money

4.9

/5

164

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

OwnerRez features

Functionality

4.9

/5

164

Total features

67

4 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Reporting/Analytics
Calendar Management

Functionality contenders

OwnerRez users reviews

Overall Rating

4.9

/5

164

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.78/10
Rating distribution

5

4

3

2

1

155

7

1

0

1

Pros
We've had an amazing experience with OwnerRez, and have been thrilled with the ease of use on a daily basis.
They are just an overall complete solution. Great Price, Great Support, Great Feature set.
Everyday, we feel like we find a new feature that we didn't know about before, that makes running our business easier, and they are adding more all of the time. The customer support is superb.
Cons
So, my own frustration was my biggest enemy. I quickly asked for help when I was lost and always quickly received a response.
Would be lost without Owner Rez and their customer service.
Before using the application I was strongly considering selling my properties, I grimaced every time the business line rang, and on more than a few occasions I inadvertently double booked.

Overall rating contenders

SS
AvatarImg

Sheron S.

Owner

Leisure, Travel & Tourism, 1-10 employees

Review source

Overall Rating

The absolutely best software for vacation rental owners to manage bookings, emails, etc.

Reviewed a year ago

Transcript

Sheron: I'm Sheron, I'm an owner of a business. I give OwnerRez a five out five rating, and for more...

SS
AvatarImg

Sheron S.

Owner

Leisure, Travel & Tourism, 1-10 employees

Review source

Overall Rating

OwnerRez has ben a great boon to my business!

Reviewed 3 years ago

Transcript

Speaker 1: My name is Sheron, and what I really like about OwnerRez is it has saved me some very costly...

AvatarImg
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Todd T.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

So Happy!

Reviewed 5 years ago
Pros

I honestly cannot say enough good things about OwnerRez as both a software and as a company. Having been in business for many years in both the technology and manufacturing realms and now in vacation rental management, I have a real appreciation for quality customer service. The service and technical support offered by this company truly sets the bar for others. I continue to be blown away at the...

Cons

There are too many options? HA! This software does so much that truly complete configuration can take some time - but is that really a con? I can't really think of a con or complaint.

JT
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Julia T.

Hospitality, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Really happy with Ownerrez after trying many other softwares

Reviewed 2 years ago

I rent six properties in a remote location in Greece. Each one has some very specific needs in how I manage them. I do the online part and work together with the owner who is on the field and need many specific things from me. With ownerrez a lot of what I used to do in like 5 steps using different softwares now are done in one step. I have a complete picture of my scenario of reservations and finances without doing anything. Before I had to do many entries in different softwares. I am really happy with their customer service too. They are fully committed to us clients and to improving their product. Highly professional and dedicated to excellent quality.

Pros

I has a lot of flexibility for my unique needs as the manager of 6 vacation rentals in Greece. Basically everything I had needed so far I found a work around in OwnerRez. Or the staff helped me to find a solutions. Few things I still need to do outside of it. But my workflow managing my listings and reservations has really become simpler and much much faster.

Cons

It is not as beautiful as other options I’ve used. And it is not as user friendly either. But all other options I’ve used had some critical limitations that I couldn’t work around. For my type of property management I needed some very specific things. Together with the staff at ownerrez, always by email, but efficiently, we almost always found a solution.

BK
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Brian K.

Hospitality, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

OwnerRez has the features and support!

Reviewed 2 years ago

I recommend it!

Pros

The functionality is pretty incredible, and the support team is very very thorough .

Cons

It's not the most modern interface. I value function over attractiveness, so I don't mind too much. It's still somewhat intuitive.

LW
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Lorraine W.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Love OwnerRez- by far the best I’ve used

Reviewed 2 years ago

Excellent! Although it was good when we first joined It has improved so much more in the past 16 months I just hope they continue to listen to customers and implement the suggestions. Excellent customer service too!

Pros

Ease of use, PM Management, automation. Payment section

Cons

Not enough features available to non US based clients. Would love to be able to access insurance and sms and if it linked with zapier even better!!

MN
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Michelle N.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OwnerRez a MUST for newbies or seasoned professionals to use for STR's

Reviewed 2 years ago

Overall, it's been the BEST, most satisfying learning curve as I feel genuinely supported and encouraged by the OR team and understand how MUCH the software (and people) can offer to my new rental business.

Pros

Once "trained" with help from ProConnect, I felt much more confident in navigating ALL the various options OR provides

Cons

When I first signed up, I felt overwhelmed with the vast amount of information available on OR (via video tutorials and help docs). The sheer amount of information made me nervous, but once I worked with Customer Service/ProConnect (Lisa M), all my worries faded and I began to understand the processes much more and my confidence in using the software grew exponentially

OwnerRez FAQs

Q. What type of pricing plans does OwnerRez offer?

OwnerRez has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of OwnerRez?

OwnerRez has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Q. What languages does OwnerRez support?

OwnerRez supports the following languages:
English


Q. Does OwnerRez support mobile devices?

OwnerRez supports the following devices:
Android, iPad, iPhone


Q. Does OwnerRez offer an API?

Yes, OwnerRez has an API available for use.


Q. What other apps does OwnerRez integrate with?

OwnerRez integrates with the following applications:
authorize.net, Constant Contact, Microsoft Outlook, PayPal, Operto Teams, WordPress, Stripe, Duve, PriceLabs, Microsoft 365, Beyond, Meta for Business, Quickbooks Online, Google Calendar, Mailchimp, Braintree, Twilio, Google Maps, Microsoft Excel


Q. What level of support does OwnerRez offer?

OwnerRez offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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