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SiteMinder vs Hostaway Comparison (2026)

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SiteMinder

Hostaway

Overview

World's Leading Hotel Platform — 44k Hotels Across 175 Countries Trust SiteMinder To Drive Their Full Revenue Potential.

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform. Grow your business, automate guest communication, sync listings across channels like Airbnb, and boost direct bookings from one unified platform.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

257

169

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

4.8

1.6K

1.4K

140

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

Pros

“It truly lives up to its promise of making things simple – the user interface is incredibly easy to navigate, and setting up new channels, mapping rates, and managing inventory is about as straightforward as it gets. Plus, the insights it offers have definitely helped us optimize our performance.”

Tawanda S.

Group Ecommerce Manager

“the system can lag during high-traffic periods, and the analytics dashboard could be more intuitive with deeper insights and visualizations.”

Panadda P.

Ecommerce Manager

“One thing I liked least about SiteMinder is the limitation of only being able to register one email address per property for booking notifications.”

Hoang D.

E-commerce Excutive

Pros

“Comprehensive channel management: Syncing calendars, listings, and pricing across major platforms (Airbnb, VRBO, Booking.com) works reliably without double-booking issues.”

Garret D.

Head of Operations

“This centralized platform completely eliminates the risk of double bookings and provides a clear, unified view of all your property reservations and performance data.”

Marco R.

Vacational rental and property manager

“She took the time to walk us through the entire setup process for our property listings and made sure everything was connected properly across all major booking platforms, including Airbnb, VRBO, and Booking.com.”

Hans H.

Owner

Cons

“For users overseeing multiple properties, like myself with 7 hotels and over 900 rooms, the lack of a unified revenue report necessitates generating individual reports for each property, significantly increasing the time and effort required for performance analysis and strategic decision-making.”

Tawanda S.

Group Ecommerce Manager

“Sometimes hard to see if changes have affected something you might not have wanted to. That you have to add a set rate for an extra person, instead of a percentage. That you have to put a default rate and this is sometimes live without my knowledge eg, if I haven't allocated rates past a certain date on our PMS, I wouldn't realise until someone makes a reservation.”

Kathleen O.

Revenue Manager

“Having to pull individual reports for each of my 7 hotels adds unnecessary time and effort when trying to get a holistic view of our performance.”

Tawanda S.

Group Ecommerce Manager

Cons

“They have no support chat function, so that if a support email that they have sent is unclear, there is no way of quickly getting a clarification from them.”

Jørgen B.

CEO

“There were some integration issues with our current online booking platform that created some discrepancies which was troubling, although their tech support was quick in responding to the issue.”