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Smart Hotel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Hospitality property management solution for businesses
Table of Contents
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Smart Hotel - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2021
Smart Hotel overview
What is Smart Hotel?
Smart Hotel Software is a cloud-based and on-premise hospitality property management solution that helps businesses of all sizes streamline processes related to sales, accounting, payroll, banquet event orders (BEO), and more. Managers can utilize the back-office accounting module to manage general ledgers including records of accounts payable and receivable, purchasing or shipping operations, electronic data interchange (EDI), and more.
Smart Hotel Software integrates with Sage CRM, allowing businesses to create and export prospect lists into Microsoft Office files, send targeted messages, streamline communication, and launch marketing campaigns. Professionals can handle check in/check out processes, housekeeping, guest portfolios, and records. Plus, users can create itineraries or packages for various banquet events, process payments and deposits using the POS (point of sale) system, and print detailed reports for staff members to streamline event management.
Smart Hotel Software facilitates integration with various third-party systems including Micros POS, POSiTouch, Adagio, QuickBooks, Sage 500, Acumatica Cloud, and more. Guests can utilize the online reservation tool to create itineraries and bookings based on room availability.
Starting price
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with better value for money
Smart Hotel’s user interface
Smart Hotel reviews
Overall rating
4.1
/5
20
Positive reviews
80
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.7/10
5
4
3
2
1
6
10
3
1
0
Joanna C.
Manager
frank s.
controller
Belinda R.
Customer Service Manager
Emily P.
Operations manager
Holly S.
Finance Manager
Dane A.
Manager
Who uses Smart Hotel?
Based on 20 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsSmart Hotel's features
Features rating:
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Smart Hotel pricing
Value for money rating:
Starting from
500
User opinions about Smart Hotel price and value
Value for money rating:
To see what individual users think of Smart Hotel's price and value, check out the review snippets below.
Joanna C.
Manager
frank s.
controller
Smart Hotel integrations (6)
Smart Hotel support options
Typical customers
Platforms supported
Support options
Training options
Smart Hotel FAQs
Smart Hotel has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
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Q. What languages does Smart Hotel support?
Smart Hotel supports the following languages:
English
Q. Does Smart Hotel offer an API?
No, Smart Hotel does not have an API available.
Q. What level of support does Smart Hotel offer?
Smart Hotel offers the following support options:
24/7 (Live rep), FAQs/Forum, Chat, Email/Help Desk, Phone Support