App comparison
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Typical customers
Platforms supported
Support options
Value for money
3.4
/5
62
Starting from
45
/user
Per month
Value for money contenders
Functionality
3.5
/5
62
Total features
7
5 categories
Functionality contenders
Overall Rating
3.5
/5
62
Positive reviews
16
19
13
7
7
Overall rating contenders
Esther B.
Verified reviewer
Architecture & Planning, 51-200 employees
Used daily for 2+ years
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I was easily able to keep track of our data base and bill customers I also. Liked being easily able to arrange a delivery based on the captured data
I liked the ease of updating accounts and billing clients.
I found the process complicated and not as user friendly as it could be to load a client account.
Anonymous Reviewer
Verified reviewer
Construction, 51-200 employees
Used daily for 2+ years
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Overall I like the software but there are definitely areas where it could be improved.
I have been using Timberline/Sage for almost 25 years now. I have watched it go from DOS based to Windows based. This is excellent software for construction companies as it handles everything from AP to GL to JC and PR. It is pretty easy to use and I like that you can connect it to Microsoft Access and be able to get any info out of it that you want if there isn't already a canned report.
There are areas such as billing that could definitely be improved upon. I'm not that crazy about the contracts module because it doesn't give you subtotals and it doesn't allow you to put change orders separately which most GC's require that we do so I have to resort to Excel spreadsheets to do their billing form and then input it into Sage for accounting purposes.
Tiaan P.
Logistics and Supply Chain, 201-500 employees
Used daily for 6-12 months
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Good , it was pleasant and could work within a day of playing around with the setting and options
Easy to learn - the more you work with it , the easier it becomes. Save time and sales is all about time management
The resources intensiveness , entry level computers will not do good with the is program It needs a high speed intenet to not get frustrated with the slowness
Ashton k.
Nonprofit Organization Management, 1-10 employees
Used daily for 6-12 months
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It doesn't work. There is WAY too much "technical jargon" that the average employee doesn't understand. You need a degree in IT and coding just to figure out how to change a field or what a field even means or is asking for. There is very little support for crm. You HAVE to use 3rd party contractors who charge you every single time you have an issue or don't understand what the extremely unclear technical language is asking for. The training is very limited and minimal. All around terrible product for these reasons.
Nothing about this system I like it's awful
It doesn't work. There is WAY too much "technical jargon" that the average employee doesn't understand. You need a degree in IT and coding just to figure out how to change a field or what a field even means or is asking for.
Anonymous Reviewer
Verified reviewer
Mechanical or Industrial Engineering, 51-200 employees
Used daily for 1-2 years
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It was a great learning for us that comparison of the software before purchasing is an important aspect.
The in-built business processes are good and very basic to deploy in the initial stages
Well a long list I have for this section: 1. Pathetic customer support 2. Less competent product knowledge to "customer support specialist" 3. Not user friendly software 4. Lot of technical backed problems
Q. What type of pricing plans does Sage CRM offer?
Sage CRM has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Sage CRM?
Sage CRM has the following typical customers:
Freelancers, Non Profit, Small Business
Q. What languages does Sage CRM support?
Sage CRM supports the following languages:
English
Q. Does Sage CRM support mobile devices?
Sage CRM supports the following devices:
Android
Q. Does Sage CRM offer an API?
No, Sage CRM does not have an API available.
Q. What other apps does Sage CRM integrate with?
Sage CRM integrates with the following applications:
Microsoft Outlook, Sage 300cloud, Mailchimp
Q. What level of support does Sage CRM offer?
Sage CRM offers the following support options:
Phone Support, Email/Help Desk