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Sage CRM Logo

Sage CRM

Web-based CRM for small and medium businesses

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Sage CRM Pricing, Features, Reviews and Alternatives

Sage CRM product overview

Price starts from

45

/user

Per month

What is Sage CRM?

SALES OPPORTUNITIES

Key benefits of using Sage CRM

- Make most of sales opportunities
- Deliver excellent customer service
- Identify and target the right people

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Sage CRM pricing information

Value for money

3.4

/5

62

Starting from

45

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Sage CRM features

Functionality

3.5

/5

62

Total features

7

5 categories

Most valued features by users

Reporting & Statistics
Campaign Management
Performance Metrics
Configurable Workflow
Real Time Reporting
Collaboration Tools
Real Time Data

Sage CRM users reviews

Overall Rating

3.5

/5

62

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.42/10
Rating distribution

5

4

3

2

1

16

19

13

7

7

Pros
It helps to organize sales contacts better than Microsoft Excel. I also enjoy the shared documents feature so our company can share our important and most updated documents from branch to branch.
Sage CRM is a great product Ease of use, simple to manage, ability to update. It gives an ability to update customer/prospect information and track sales.
It was a great learning for us that comparison of the software before purchasing is an important aspect.
Cons
The biggest problem with it is continuous functionality. When you have database errors it can be a nightmare.
The training is very limited and minimal. All around terrible product for these reasons.
There is no "smart" technology with the program. It does not remember what cost code you entered on the line above, very frustrating.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Sage is an excellent resource for account management

Reviewed 10 months ago

I was easily able to keep track of our data base and bill customers I also. Liked being easily able to arrange a delivery based on the captured data

Pros

I liked the ease of updating accounts and billing clients.

Cons

I found the process complicated and not as user friendly as it could be to load a client account.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Sage Software

Reviewed 4 years ago

Overall I like the software but there are definitely areas where it could be improved.

Pros

I have been using Timberline/Sage for almost 25 years now. I have watched it go from DOS based to Windows based. This is excellent software for construction companies as it handles everything from AP to GL to JC and PR. It is pretty easy to use and I like that you can connect it to Microsoft Access and be able to get any info out of it that you want if there isn't already a canned report.

Cons

There are areas such as billing that could definitely be improved upon. I'm not that crazy about the contracts module because it doesn't give you subtotals and it doesn't allow you to put change orders separately which most GC's require that we do so I have to resort to Excel spreadsheets to do their billing form and then input it into Sage for accounting purposes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SAGE CRM - The honest reveiw

Reviewed a month ago

Good , it was pleasant and could work within a day of playing around with the setting and options

Pros

Easy to learn - the more you work with it , the easier it becomes. Save time and sales is all about time management

Cons

The resources intensiveness , entry level computers will not do good with the is program It needs a high speed intenet to not get frustrated with the slowness

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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NOT user friendly!

Reviewed 2 months ago

It doesn't work. There is WAY too much "technical jargon" that the average employee doesn't understand. You need a degree in IT and coding just to figure out how to change a field or what a field even means or is asking for. There is very little support for crm. You HAVE to use 3rd party contractors who charge you every single time you have an issue or don't understand what the extremely unclear technical language is asking for. The training is very limited and minimal. All around terrible product for these reasons.

Pros

Nothing about this system I like it's awful

Cons

It doesn't work. There is WAY too much "technical jargon" that the average employee doesn't understand. You need a degree in IT and coding just to figure out how to change a field or what a field even means or is asking for.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Good CRM but not very user-friendly

Reviewed 3 years ago

It was a great learning for us that comparison of the software before purchasing is an important aspect.

Pros

The in-built business processes are good and very basic to deploy in the initial stages

Cons

Well a long list I have for this section: 1. Pathetic customer support 2. Less competent product knowledge to "customer support specialist" 3. Not user friendly software 4. Lot of technical backed problems

Sage CRM FAQs and common questions

Q. What type of pricing plans does Sage CRM offer?

Sage CRM has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Sage CRM?

Sage CRM has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does Sage CRM support?

Sage CRM supports the following languages:
English


Q. Does Sage CRM support mobile devices?

Sage CRM supports the following devices:
Android


Q. Does Sage CRM offer an API?

No, Sage CRM does not have an API available.


Q. What other apps does Sage CRM integrate with?

Sage CRM integrates with the following applications:
Microsoft Outlook, Sage 300cloud, Mailchimp


Q. What level of support does Sage CRM offer?

Sage CRM offers the following support options:
Phone Support, Email/Help Desk

Common Sage CRM comparisons

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