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Sage CRM Logo

Web-based CRM for small and medium businesses

Last updated: October 2024

Sage CRM - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Sage CRM?

SALES OPPORTUNITIES

Sage CRM directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and up-selling opportunities. With instant access to pipelines, calendars, sales reports, contacts, and much more, your sales people are freed up to focus all their efforts on selling. Automated workflow and pipeline management enable sales opportunities to be progressed quickly and efficiently, while data is effectively shared with and accessed by anyone that needs it.

CUSTOMER SERVICE

From defining processes, to tracking cases and solutions, you can resolve customer issues effortlessly. Sage CRM gives you the tools you need to provide high quality customer care and maintain satisfied customers, and helps you to make every customer interaction informative, effective, and profitable.

TARGET THE RIGHT PEOPLE

It becomes much easier to get the right messages to the right people at the right time, eliminating guesswork, and making the best use of your marketing resources. Financial profiling, order information, purchase histories, special interests and demographics can all be used to create detailed profiles of customers and prospects for more highly targeted campaign planning.

Benefits of using Sage CRM

- Make most of sales opportunities
- Deliver excellent customer service
- Identify and target the right people

Starting from

45

/user

Per month

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Sage CRM's key features

Most critical features, based on insights from Sage CRM users:

Contact Management
Collaboration Tools
Reporting & Statistics
Calendar/Reminder System
Campaign Management
Lead Management

All Sage CRM features

Features rating:

Configurable Workflow
Performance Metrics
Real-Time Data
Real-Time Reporting

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Sage CRM pricing

Value for money:

Starting from

45

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

Sage CRM integrations (54)

Integrations rated by users

We looked through 69 user reviews, to identify which products are mentioned as Sage CRM integrations, and what is the users perception.

Integration rating: 5.0 (1)

We were already using outlook and it was very important to be able to arrange team meetings.

AvatarImg

Esther Botha

Business Development Manager

Integration rating: 5.0 (1)

Sage CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Sage CRM reviews

Overall rating

3.5

/5

69

Positive reviews

58

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.45/10
Rating distribution

5

4

3

2

1

19

21

13

9

7

Pros
A beneficial tool to use and best in customer relationship management for my business needs, it has a feature where you can make your marketing campaigns perfect and accessible.
It helps to organize sales contacts better than Microsoft Excel. I also enjoy the shared documents feature so our company can share our important and most updated documents from branch to branch.
The ability to easily and efficiently turn an opportunity into a quote and then into a sale order is uniquely strong and very helpful for field based sales professionals.
Cons
The biggest problem with it is continuous functionality. When you have database errors it can be a nightmare.
The training is very limited and minimal. All around terrible product for these reasons.
That in itself is the MOST counter productive frustration - i have ever had to deal with.

Sage CRM FAQs

Q. What type of pricing plans does Sage CRM offer?

Sage CRM has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Sage CRM?

Sage CRM has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does Sage CRM support?

Sage CRM supports the following languages:
English


Q. Does Sage CRM support mobile devices?

Sage CRM supports the following devices:
Android


Q. Does Sage CRM offer an API?

No, Sage CRM does not have an API available.


Q. What other apps does Sage CRM integrate with?

Sage CRM integrates with the following applications:
Microsoft Outlook, Sage 300cloud, Mailchimp


Q. What level of support does Sage CRM offer?

Sage CRM offers the following support options:
Phone Support, Email/Help Desk

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