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Softrip
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Comprehensive Multi-Day Tour Operator Software System
Table of Contents
Softrip - 2026 Pricing, Features, Reviews & Alternatives
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Softrip overview
What is Softrip?
Softrip is a travel software provider that offers a full end-to-end business solution for multi-day tour operators worldwide.
Supporting group, package, and FIT operators, Softrip provides integrated solutions for Reservations, Product, Marketing, Operations, Accounting, Reporting, KPI's, and Security Management.
As a multi-day tour operator, your business needs are as unique as the needs of your travelers. Softrip's comprehensive yet intuitive software is designed by a team of knowledgeable engineers with years of unrivaled industry experience. Partnering with Softrip will automate and simplify your business processes while powering exceptional travel experiences for your customers. The result is growing revenue, reduced operating costs, secured margins, and a significant return on your investment.
Originally built within Gate 1 Travel, Softrip offers one comprehensive and "source of truth" platform for multi-day tour operators. Our expansive suite of products includes Reservations, Product Management, Operations , CRM & Marketing, Reporting & Task Management, Integrated Payments, and Accounting modules. We also offer best-in-class integrations into the leading GDS systems.
There is POWER in Numbers...
* 20+ Years in Business
* 100+ Years of Combined Industry Experience within Our Talented Team
* #1 Platform Choice of USTOA Members
* $2 Billion+ in Reservations Created Annually
* 1 Million+ Passengers Traveling with Softrip Operators Each Year
* From 5 to 500 Users, We Scale as you Grow!
Why Us?
Experts in Our Field: Our platform was built within best-in-class tour operator Gate 1 Travel, and our team has 100+ years of combined industry experience.
We Scale with You: From 5 to 500 users, our journey together continues.
Immediate Return on Your Investment: Power topline revenue opportunities with our platform. Eliminate tedious manual processes and maximize time spent designing exceptional product offerings.
Your Source of Truth: Utilize one comprehensive system to manage your business in its entirety.
Support for All Travel Types: Sell any destination or type of travel that supports your business. Our flexible platform supports escorted tours, custom groups, and FIT...we cover it all.
Softrip Reservations provides internal users and external customers with an intuitive step-by-step process for creating reservations, viewing and sending documents, and completing payments.
Tour operators using Softrip simplify and automate the reservations process, booking more trips in less time and easily serving customer interests with one consistent user interface.
Softrip Product Management allows tour operators to build, promote, and sell any destination and type of travel, including escorted tours, FIT travel, and custom groups. Tour operators using Softrip have internal controls to manage costs, maintain important supplier information, and deliver desirable travel
packages to customers.
Softrip Operations provides tour operators with one platform to manage the daily responsibilities of reservation management. Tour operators and their teams can quickly and accurately automate communications with customers, report rooming lists and other services to suppliers, view passenger manifests, and manage inventory.
Softrip provides third party connectivity into major GDS systems, hotel bed banks, rail providers, and DMCs. For those needing a unique or new connection, Softrip has a comprehensive tool set and the experience to make it happen for you. Connecting to all suppliers seamlessly and efficiently is critical to your organization’s success.
Softrip Integrated Payments is part of our suite of integrated solutions designed to seamlessly deliver everything your business needs within a single system. Our robust integration eliminates manual processes through a direct integration with the Accounting module – automating reconciliation, refunds, and more.
Key benefits of using Softrip
Save time and money through automation of standard tour operator business processes.
Maintain full visibility into all areas of your business within one platform and eliminate the need for multiple software providers.
Quickly and easily analyze all areas of your business from sales to financials.
Enhance interdepartmental communication and task management within the organization.
Book more trips in less time, simplifying the internal and external reservation process.
Organize and automate tasks related to reservation management and communicate directly with customers from within the platform. Focus more time on the customer experience and spend less time on manual processes.
Maintain detailed customer information to easily communicate new promotions and offerings to establish repeat customers.
Offer uniquely customized product options to your customers to satisfy a variety of destination interests.
Easily create, customize and communicate current and future promotions.
Evaluate and assess marketing efforts with fully integrated contact and campaign
management systems. Manage subscriptions and brochures.
Quickly and easily assess which travel agencies are top revenue performers and adjust
marketing efforts and commission tiers accordingly.
Easily communicate with Sales Team related to promotions, discounts, and specialized
products.
Utilize one fully integrated platform to manage tasks and daily responsibilities.
Quickly communicate with colleagues, suppliers, and customers regarding reservations.
Establish and maintain controls on documentation, invoices, schedule changes, payment
reminders, and supplier updates.
Manage all aspects of reporting and confirming services with suppliers.
Increase revenue and maximize profits with yield management tools.
Deliver superior products to your customers by spending more time on product creation
and less time on back-end processes.
Utilize one platform to for supplier contract creation, ensuring all suppliers conversations,
communications and edits are in one place for easy and accurate confirmation of
services.
Increase the flexibility of product offerings, driving revenue with optional add-ons.
Set dynamic pricing and establish proper rates with yield management tools. Control and
customize rates.
Analyze profit & loss statements on a per trip and per reservation basis.
Easily access, review, and deliver all key financial statements at month-end.
Manage and view all financial information within one system.
Efficiently invoice clients and disburse payments and commissions to partners.
Leave the software to us and focus on what you do best – creating exceptional customer experiences. Softrip powers topline revenue for its users, allowing them to promote and share products with customers and easily offer optional add-ons. In tandem, Softrip eliminates manual processes and maximizes time spent delivering quality products.
In today’s working environment, maintaining a single source of truth for your business is increasingly important. Use Softrip to maintain visibility into all areas of the business, from product management to accounting. With Softrip’s comprehensive set of modules, you can eliminate the need for 3rd party vendors.
The more time wasted on manual processes, the less time spent on meeting customer needs. Softrip eliminates tedious manual processes and automates common tour operator tasks, increasing efficiency and accuracy across the organization.
At Softrip, we understand your desire to provide superior customer service. With our platform, you can ensure timely and accurate communications with customers, easily accommodate special requests, and provide unique product availability tailored to their interests.
Once you onboard with Softrip, you never have to switch systems again.
Starting price
per month
Alternatives
with better value for money
Softrip’s user interface
Softrip reviews
Overall rating
4.5
/5
4
Positive reviews
75
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.75/10
5
4
3
2
1
3
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Softrip's key features
Most critical features, based on insights from Softrip users:
All Softrip features
Features rating:
Softrip alternatives
Softrip
Starting from
249
/user
Per month
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Per month
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Checkfront
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225
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Softrip pricing
Value for money rating:
Starting from
249
/user
Per month
User opinions about Softrip price and value
Value for money rating:
Softrip integrations (4)
Integrations rated by users
We looked at 4 user reviews to identify which products are mentioned as Softrip integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Softrip support options
Typical customers
Platforms supported
Support options
Training options
Softrip FAQs
Softrip has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Softrip?
Softrip has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Softrip support?
Softrip supports the following languages:
English
Q. Does Softrip support mobile devices?
Softrip supports the following devices:
Android, iPad, iPhone
Q. Does Softrip offer an API?
Yes, Softrip has an API available for use.
Q. What other apps does Softrip integrate with?
Softrip integrates with the following applications:
authorize.net, PayPal, TourCMS, cybersource
Q. What level of support does Softrip offer?
Softrip offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support