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Softrip Logo
Softrip

Comprehensive Multi-Day Tour Operator Software System

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Softrip Pricing, Features, Reviews and Alternatives

Softrip product overview

Price starts from

249

/user

Per month

What is Softrip?

Softrip is a travel software provider that offers a full end-to-end business solution for multi-day tour operators worldwide.

Key benefits of using Softrip

Drive top-line revenue opportunities and reduce operating costs, locking in an immediate return on your software investment.

Save time and money through automation of standard tour operator business processes.

Maintain full visibility into all areas of your business within one platform and eliminate the need for multiple software providers.

Quickly and easily analyze all areas of your business from sales to financials.

Enhance interdepartmental communication and task management within the organization.

Book more trips in less time, simplifying the internal and external reservation process.

Organize and automate tasks related to reservation management and communicate directly with customers from within the platform. Focus more time on the customer experience and spend less time on manual processes.

Maintain detailed customer information to easily communicate new promotions and offerings to establish repeat customers.

Offer uniquely customized product options to your customers to satisfy a variety of destination interests.

Easily create, customize and communicate current and future promotions.

Evaluate and assess marketing efforts with fully integrated contact and campaign
management systems. Manage subscriptions and brochures.

Quickly and easily assess which travel agencies are top revenue performers and adjust
marketing efforts and commission tiers accordingly.

Easily communicate with Sales Team related to promotions, discounts, and specialized
products.

Utilize one fully integrated platform to manage tasks and daily responsibilities.

Quickly communicate with colleagues, suppliers, and customers regarding reservations.

Establish and maintain controls on documentation, invoices, schedule changes, payment
reminders, and supplier updates.

Manage all aspects of reporting and confirming services with suppliers.

Increase revenue and maximize profits with yield management tools.

Deliver superior products to your customers by spending more time on product creation
and less time on back-end processes.

Utilize one platform to for supplier contract creation, ensuring all suppliers conversations,
communications and edits are in one place for easy and accurate confirmation of
services.

Increase the flexibility of product offerings, driving revenue with optional add-ons.

Set dynamic pricing and establish proper rates with yield management tools. Control and
customize rates.

Analyze profit & loss statements on a per trip and per reservation basis.

Easily access, review, and deliver all key financial statements at month-end.

Manage and view all financial information within one system.

Efficiently invoice clients and disburse payments and commissions to partners.

Leave the software to us and focus on what you do best – creating exceptional customer experiences. Softrip powers topline revenue for its users, allowing them to promote and share products with customers and easily offer optional add-ons. In tandem, Softrip eliminates manual processes and maximizes time spent delivering quality products.

In today’s working environment, maintaining a single source of truth for your business is increasingly important. Use Softrip to maintain visibility into all areas of the business, from product management to accounting. With Softrip’s comprehensive set of modules, you can eliminate the need for 3rd party vendors.

The more time wasted on manual processes, the less time spent on meeting customer needs. Softrip eliminates tedious manual processes and automates common tour operator tasks, increasing efficiency and accuracy across the organization.

At Softrip, we understand your desire to provide superior customer service. With our platform, you can ensure timely and accurate communications with customers, easily accommodate special requests, and provide unique product availability tailored to their interests.

Once you onboard with Softrip, you never have to switch systems again.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Phone Support

Training options

Live Online
In Person
Documentation
Videos
Webinars

Softrip pricing information

Value for money

5.0

/5

2

Starting from

249

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Softrip features

Functionality

4.5

/5

2

Total features

42

2 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
Calendar Management
Payment Processing

Functionality contenders

Softrip users reviews

Overall Rating

4.0

/5

2

Positive reviews

50

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

1

0

1

0

0

Overall rating contenders

GM
AvatarImg

Guy M.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Softrip is a platform we enjoy and recommend.

Reviewed a year ago
Pros

We have been using Softrip and as we have scaled up in size we have been supported and the product has grown tremendously in flexibility and ease of use during that time.

Cons

Softrip has loads of features and implementation is sometimes challenging.

BH
AvatarImg

Bethany H.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

AAA Club Adventures

Reviewed a year ago

Overall Softrip has provided the tour operator functions needed to grow our business. With such a small team on our end, receiving proactive assistance or ideas on how to better use the system would be welcome so that we are not guessing on how to best leverage the platform.

Pros

The product / package builds are user friendly. Reporting functionality is almost always correct and fast

Cons

The time and cost associated with custom changes to better fit business needs

Softrip FAQs

Q. What type of pricing plans does Softrip offer?

Softrip has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription


Q. Who are the typical users of Softrip?

Softrip has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Softrip support?

Softrip supports the following languages:
English


Q. Does Softrip support mobile devices?

Softrip supports the following devices:
Android, iPad, iPhone


Q. Does Softrip offer an API?

Yes, Softrip has an API available for use.


Q. What other apps does Softrip integrate with?

Softrip integrates with the following applications:
authorize.net, PayPal, TourCMS, cybersource


Q. What level of support does Softrip offer?

Softrip offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support

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