StayNTouch Rover PMS Pricing, Features, Reviews & Comparison of Alternatives

StayNTouch Rover PMS

Hospitality property management system

4.57/5 (14 reviews)

StayNTouch Rover PMS overview

StayNTouch Rover PMS is a mobile property management system designed to help users streamline hotel operations with front desk, rates and group management functionality, plus reservations, housekeeping and financial management technology. StayNTouch’s front desk capabilities allow users to manage guest check in/out, upgrades, post charges, folios, key encoding, alerts, and more, from mobile and tablet devices.

Rate and revenue management features enable users to manage remote instant rate and restriction updates, derived rates and single and bulk rate close-outs, as well as percentage and flat rate adjustments, from a central platform. StayNTouch additionally allows users to manage groups of guests with group check-in/out, rooming lists, release dates, and on-the-fly rates.

Reservation management tools include an online booking engine, deposit schedules, and mobile dashboards, alongside travel agent accounting, guest profiles, and digital signature capture. StayNTouch is also EMV ready and PCI compliant, which enables guests to pay quickly and securely through Europay, MasterCard or Visa. Users can manage their financials with account management, simple accounts receivable, a daily journal, and mobile reporting features.

To help users manage housekeeping operations, StayNTouch provides work management technology, remote and instant room status updates, and a rooms display filter. Supporting simple integrations, StayNTouch allows users to connect with any technology partner, from web booking APIs to channel management software.
stayntouch.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
StayNTouch Rover PMS screenshot: Access StayNTouch Rover PMS on desktop, tablet and mobile devices StayNTouch Mobile PMS - THE NEW WAY...TO HOTELStayNTouch Rover PMS screenshotStayNTouch Rover PMS screenshotStayNTouch Rover PMS screenshotStayNTouch Rover PMS screenshot: Manage the front desk with features such as check in/out, upgrades, post charges, folios, key encoding, alerts and moreStayNTouch Rover PMS screenshot: Manage rates with remote instant rate & restriction updates, derived rates, channel manager, and single & bulk rate close-outsStayNTouch Rover PMS screenshot: Manage groups with group check-in, check-out, flexible hold status, rooming lists, release dates & on-the-fly rate featuresStayNTouch Rover PMS screenshot: Manage reservations with a booking engine, deposit schedules, mobile dashboards, digital signature capture, and guest profilesStayNTouch Rover PMS screenshot: Manage housekeeping with work management, remote and instant room status updates, and rooms display filterStayNTouch Rover PMS screenshot:  Manage financials with account management, simple accounts receivable, daily journal, and mobile reporting capabilities

StayNTouch Rover PMS reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.8
  4.5
Anonymous

This product is challenging the norm with what is needed verses what we are used to with other PMS's

Used daily for 6-12 months
Reviewed 2018-01-02
Review Source: Capterra

I get to rethink about what a PMS needs to accomplish and what I really need as an administrator. I get to hire amazing personalities without worry if they will "get" the PMS. I know that when I have an challenge there is a great customer service department to lean on.The system is simple and makes training new team members easy. No need to endless hours of "computer training" before taking someone new to the desk. With SNT you can hire for personality and trust that training the skills will be a breeze. The product gives you what you need (front and back of house), with new features growing, It allows time during check-in and check-out for real moments with guests. Speedy and efficient can also mean genuine and memorable. You have to take your time and be present, there is no way to work faster than the system. It's refreshing to not be on autopilot. You have to keep up-to-speed with technology and not let interfaces and needless restrictions sit around for a decade untouched. This system pushes you to stay current and flexible.

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Hans Ning

Could be amazing, but lacks polish

Used daily for 1-2 years
Reviewed 2018-04-17
Review Source: Capterra

Very easy to check in guest, check out, make reservations, as long as they are pretty standard reservations. Mobile, iPad app with card reader Potential for upsell Very pretty interface. One day, this could be the best PMS, but not yet.

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Assaf Gal

Extremely happy with the product ease of use, look & feel, features, and capabilities

Used daily for 1-2 years
Reviewed 2017-12-21
Review Source: Capterra

The system is web-based which makes accessibility extremely easy and convenient. The system is designed to work on tablets and is very easy to use. The system is dependable and fast.

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Amanda Lane

This system was super easy to set up and customize for our property.

Used daily for 6-12 months
Reviewed 2017-12-19
Review Source: Capterra

Super easy to navigate. Which makes it easy to train new front desk agents on how to use the system. They support crew are really helpful with answering your questions.

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Kalea Eaton

PMS Rover is an easy system to use and learn. Very user friendly!

Used daily for less than 6 months
Reviewed 2018-07-17
Review Source: Capterra

This product has the best customer support and integration team that I have been able to work with. While it is not a system that I have used in other hotels previously, it was easy to learn, and relatively simple to work out any issues. The support that we have received during our integration process has been amazing. customer support in particular has been so helpful. During his on site visit during our opening, customer support showed our entire team how to use the system properly, and has continued to assist our team with any needed trouble shooting. We could not have hoped for anyone better to assist us.

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StayNTouch Rover PMS pricing

Pricing options
Subscription
View Pricing Plans

Contact StayNTouch for detailed pricing information.

StayNTouch Rover PMS features

API
Activity Dashboard
Automatic Notifications
Booking Management
Channel Management
Third Party Integration

Availability Management (38 other apps)
Billing & Invoicing (34 other apps)
Billing Rate Management (32 other apps)
Calendar Management (57 other apps)
Credit Card Processing (44 other apps)
Electronic Payments (37 other apps)
Invoice Management (37 other apps)
Multi-Channel Management (28 other apps)
Online Booking Integration (47 other apps)
Price Management (35 other apps)
Reporting & Statistics (41 other apps)
Reservations Management (48 other apps)
Room Booking (45 other apps)
Website Integration (28 other apps)

Additional information for StayNTouch Rover PMS

Key features of StayNTouch Rover PMS

  • GDS / OTA integration
  • Maintenance management
  • Extended stay management
  • Multi-property support
  • Group management
  • Housekeeping management
  • Front desk management
  • Rate management
  • Mobile check in/out
  • Flexible hold status
  • Rooming list
  • Guest profiles
  • Work management
  • Rooms display filter
  • Daily journal
  • Accounts receivable
  • Group check-in
  • Guest cards
  • Automatic & timed room assignment
  • Automatic notifications
  • Channel management
  • Guest communication platform
  • Customer relationship management
  • Digital signature capture
  • Financial management
  • Permission management
  • Remote & instant room status updates
  • Third party integrations
  • Mobile dashboards
  • PCI compliant
  • Web booking API
  • Revenue management
  • BI/analytics integrations
  • Availability indicator
  • Booking management
  • Guest experience management
View All Features

Benefits

Gives users the flexibility to manage front desk operations and guest check-ins on the move from anywhere. Including their tablet device.

StayNTouch supports simple third party integrations, which enable users to connect to different technology partners, from web booking APIs to channel management software.

Group management features, such as group check-in/out, flexible hold status, and release dates are designed enhance user productivity and streamline hotel operations.

Simple A/R (accounts receivable) tools allow users to manage their finances, while mobile reports help give users valuable insight into business performance.

A daily at-a-glance status update upon sign-in gives users a quick overview of hotel operations.