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Cloud-based software for sales & catering teams
STS Cloud Pricing, Features, Reviews and Alternatives
STS Cloud product overview
What is STS Cloud?
STS Cloud is a sales and catering software designed specifically for the unique needs of sales and catering teams within the hospitality industry. Key features include CRM, group management, lead capture and opportunity management, reporting, and more. The platform is available as a desktop or cloud-based solution, accessible from PC, tablet and mobile devices.
Key benefits of using STS Cloud
Typical customers
Platforms supported
Support options
Training options
STS Cloud pricing information
Value for money
4.4
/5
125
Starting from
159
Per month
Flat Rate
Pricing options
Value for money contenders
STS Cloud features
Functionality
4.1
/5
125
Total features
28
2 categories
Most valued features by users
Functionality contenders
STS Cloud users reviews
Overall Rating
4.4
/5
125
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.31/10
67
38
19
0
1
Overall rating contenders
Rachel B.
Hospitality, 11-50 employees
Used daily for 2+ years
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Prefer the cloud version over the desktop version. Much more user friendly and accessible from anywhere including mobile devices when on the go. Helps keep our sales team and upper management on the same page.
Tasks, traces, and bookings are easy to input. Trace reminders help you stay organized. The reports help our sales team keep on the same page of what is getting accomplished. The BCC feature makes it easier to capture outgoing emails automatically and save the step of having to input it manually.
Calendar function isn't user friendly for appts and events. Doesn't show up on reports. It is hard to customize the templates for agreements and BEO's.
Lindsey S.
Hospitality, 5,001-10,000 employees
Used daily for less than 6 months
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Overall, very positive experience so far. I am relieved at the ease of use, as it will allow our team to adjust to the program quickly.
The program is exceptionally easy to use. With little to no training, I was able to figure out how it functions - something I haven't experienced with similar products. It is even better if you also utilize ProposalPath, as the two programs link for a very smooth booking process.
Not being able to build my own reports! With similar products, I've been able to create custom reports with merge fields. I have to spend time editing the existing reports in Excel to only show the data I need rather than just being able to create a custom report with preferred fields.
Thank you for the review, Lindsey. We are continuing to expand the capabilities of our reporting tools to give you more flexibility.
DAWN M.
Hospitality, 11-50 employees
Used daily for 1-2 years
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After a year of struggling with STS old version and now the new cloud version I am beginning to use it to help me stay on task and remind me when I need to follow up on certain items. I still struggle with where to put certain items so they will produce on a report.
Now that I am on the cloud version, things are running more smoothly. Had a very difficult time with the other version. I'm still not entirely happy with even the cloud version but I believe some of my issues are just user error or because I have not entirely figured out where to put certain things and how to make them print in a report
The way it picks up. Whats the point of putting in all the rooms you are including in a block if the software is only going to show them all in the run of the house slot.
Laurie W.
Hospitality, 51-200 employees
Used daily for 2+ years
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easier to run reports.
What I like most with the new STS program is that I know if I have any questions or frustrations with learning the new program, the rep is right there to help us out. He's quick to respond- and always willing to go through things, again and again, if needed for us to understands.
It was confusing to learn it. Not very user-friendly. Wanted to give up, and go back to old version - but, thanks to rep's patience with me, he kept me from jumping ship. lots of navigating that was hard to pick up on for me.
Ricki S.
Hospitality, 11-50 employees
Used daily for 1-2 years
Review source
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Overall, I am more organized and productive because of sts. It allows me to work ahead when I need to and record all of my activity. Working in sales can be a fast paced environment and it definitely keeps up with me!
I love STS! My favorite features are the follow ups, it helps me set reminders to keep communicating with my clients, and since there are hundreds of them, I need the reminder! I also like the reporting functions, it lets me know my progress and help set goals for the rest of the week.
What I like least is that it is Web based, which means the performance can vary because of WIFI or general setbacks. this doesn't happen often but when it does it seems it is always at the most inconvenient time lol.
STS Cloud FAQs
STS Cloud has the following pricing plans:
Starting from: $159.00/month
Pricing model: Subscription
Q. Who are the typical users of STS Cloud?
Q. What other apps does STS Cloud integrate with?
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