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Cloud-based software for sales & catering teams

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STS Cloud Pricing, Features, Reviews and Alternatives

STS Cloud product overview

Price starts from

139

Per month

Flat Rate

What is STS Cloud?

STS Cloud is a sales and catering software designed specifically for the unique needs of sales and catering teams within the hospitality industry. Key features include CRM, group management, lead capture and opportunity management, reporting, and more. The platform is available as a desktop or cloud-based solution, accessible from PC, tablet and mobile devices.

Key benefits of using STS Cloud

  • Keep sales processes organized and build customer relationships with a full-featured, built-in CRM.

  • Customer and booking data are available, anytime and anywhere, via PC, tablet, or mobile devices.

  • Tools for document workflow allow users to merge contracts and BEOs through STS Cloud's document merge capabilities.

  • Get reports on sales activity, business pace, GRC, and more to get all the information needed to monitor performance.

  • Automate the key functions of sales efforts and quickly build custom proposals through STS Cloud's seamless integration with ProposalPath, the online proposal system.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    FAQs/Forum

    Training options

    Webinars
    Live Online
    Documentation
    Videos
    In Person

    STS Cloud pricing information

    Value for money

    4.4

    /5

    125

    Starting from

    139

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    STS Cloud features

    Functionality

    4.1

    /5

    125

    Total features

    50

    2 categories

    Most valued features by users

    Booking Management
    Third-Party Integrations
    Activity Dashboard
    Reporting & Statistics
    Calendar Management
    Billing & Invoicing
    Data Import/Export
    Customer Database

    Functionality contenders

    STS Cloud users reviews

    Overall Rating

    4.4

    /5

    125

    Positive reviews

    84

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.31/10
    Rating distribution

    5

    4

    3

    2

    1

    67

    38

    19

    0

    1

    Pros
    I enjoy the use of how it is integrated with Proposal path. I think that is absolutely wonderful.
    Overall it is a great option for smaller companies - I can see that it is growing and enhancing it's features. I hope to be able to utilize it to it's fullest potential.
    Love the organization and ease of being able to see what groups are scheduled in the calendar. Seeing the reports of group pickup is also useful to track pace and expected revenue.
    Cons
    I also have trouble deleting an event as we were reorganizing our accounts and contacts into new groupings and accidentally duplicated some events. I try to delete them and it will not work.
    A little confusing in functionality with proposal path.
    There is no option to copy the same event with the complete information already filled in.

    Overall rating contenders

    RB
    AvatarImg

    Rachel B.

    Hospitality, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    STS software

    Reviewed 4 years ago

    Prefer the cloud version over the desktop version. Much more user friendly and accessible from anywhere including mobile devices when on the go. Helps keep our sales team and upper management on the same page.

    Pros

    Tasks, traces, and bookings are easy to input. Trace reminders help you stay organized. The reports help our sales team keep on the same page of what is getting accomplished. The BCC feature makes it easier to capture outgoing emails automatically and save the step of having to input it manually.

    Cons

    Calendar function isn't user friendly for appts and events. Doesn't show up on reports. It is hard to customize the templates for agreements and BEO's.

    LS
    AvatarImg

    Lindsey S.

    Hospitality, 5,001-10,000 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Extremely user-friendly program!

    Reviewed 4 years ago

    Overall, very positive experience so far. I am relieved at the ease of use, as it will allow our team to adjust to the program quickly.

    Pros

    The program is exceptionally easy to use. With little to no training, I was able to figure out how it functions - something I haven't experienced with similar products. It is even better if you also utilize ProposalPath, as the two programs link for a very smooth booking process.

    Cons

    Not being able to build my own reports! With similar products, I've been able to create custom reports with merge fields. I have to spend time editing the existing reports in Excel to only show the data I need rather than just being able to create a custom report with preferred fields.

    Vendor response

    Thank you for the review, Lindsey. We are continuing to expand the capabilities of our reporting tools to give you more flexibility.

    DM
    AvatarImg

    DAWN M.

    Hospitality, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    STS

    Reviewed 5 years ago

    After a year of struggling with STS old version and now the new cloud version I am beginning to use it to help me stay on task and remind me when I need to follow up on certain items. I still struggle with where to put certain items so they will produce on a report.

    Pros

    Now that I am on the cloud version, things are running more smoothly. Had a very difficult time with the other version. I'm still not entirely happy with even the cloud version but I believe some of my issues are just user error or because I have not entirely figured out where to put certain things and how to make them print in a report

    Cons

    The way it picks up. Whats the point of putting in all the rooms you are including in a block if the software is only going to show them all in the run of the house slot.

    LW
    AvatarImg

    Laurie W.

    Hospitality, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    GREAT CUSTOMER SERVICE

    Reviewed 5 years ago

    easier to run reports.

    Pros

    What I like most with the new STS program is that I know if I have any questions or frustrations with learning the new program, the rep is right there to help us out. He's quick to respond- and always willing to go through things, again and again, if needed for us to understands.

    Cons

    It was confusing to learn it. Not very user-friendly. Wanted to give up, and go back to old version - but, thanks to rep's patience with me, he kept me from jumping ship. lots of navigating that was hard to pick up on for me.

    RS
    AvatarImg

    Ricki S.

    Hospitality, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    STS organizes my Day!

    Reviewed 4 years ago

    Overall, I am more organized and productive because of sts. It allows me to work ahead when I need to and record all of my activity. Working in sales can be a fast paced environment and it definitely keeps up with me!

    Pros

    I love STS! My favorite features are the follow ups, it helps me set reminders to keep communicating with my clients, and since there are hundreds of them, I need the reminder! I also like the reporting functions, it lets me know my progress and help set goals for the rest of the week.

    Cons

    What I like least is that it is Web based, which means the performance can vary because of WIFI or general setbacks. this doesn't happen often but when it does it seems it is always at the most inconvenient time lol.

    STS Cloud FAQs

    Q. What type of pricing plans does STS Cloud offer?

    STS Cloud has the following pricing plans:
    Starting from: $139.00/month
    Pricing model: Subscription


    Q. Who are the typical users of STS Cloud?

    STS Cloud has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does STS Cloud support?

    STS Cloud supports the following languages:
    English


    Q. Does STS Cloud support mobile devices?

    STS Cloud supports the following devices:
    Android, iPad, iPhone


    Q. Does STS Cloud offer an API?

    No, STS Cloud does not have an API available.


    Q. What other apps does STS Cloud integrate with?

    STS Cloud integrates with the following applications:
    Stayntouch PMS, JANUS, SkyTouch Hotel OS, Lodgical Solution, RoomKeyPMS, Jonas Chorum


    Q. What level of support does STS Cloud offer?

    STS Cloud offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

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