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Recommended
Lorenzo R.
Hospitality, self-employed
Used daily for 1-2 years
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A great experience since I began to work with them
That my listing can be promote in many different platform
Photo uploading I think should be more easy to do it, it has a high level requirement to do so, it must be easier to upload them.
Thank you Lorenzo for your feedback. Please feel free to let us know any further ideas about our software to keep improving it. Best regards.
Herdis O.
Human Resources, 1-10 employees
Used daily for 1-2 years
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Got a lot of bookings, Airbnb gives me just 5-7% , so all my bookings are coming via YR and appreciate it a lot.
The calendar view and functionality and love your customer service, it's really fast, always helpful (use a lot online chat-system).
Transactions system, it should be separated by the monthly view as well, mean - would like to see my earnings not only per transaction, but there should be some alternative to see it monthly.
Geoff G.
Hospitality, 11-50 employees
Used other for 6-12 months
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3) So far we never got any payment for guests who stayed in our properties. 4) Managing payout methods would be easy if we could receive a SMS code which we applied for over and over but never received despite they have the correct number. 5) We sent several emails, never got 1 reply except for advertising. 6) There is no free calling number from NZ for customer service, if they have such a service. Legitimate...
Easy to use at first glance and the software seems pretty simple. They give you all the right advices.
1) It doubles up with other partners such as Expedia, Booking.com or Airbnb adding taking a few more dollars out of the host's profit. 2) It tends to block other calendars using the bugged and inflexible Ical calendar software which has already created too many double bookings. 3) They let you go live online and start taking bookings without making sure that you have a valid registered payout method. If this is not fraudulent, it is a grave lack of professional ethics.
Thank you for taking the time to write us the review. We have further investigated your case and understood that the delayed payment was due to the missing information from you in the payment registration. Our customer support had reached out to you and had resolved the issue. We are happy to see that you have got your payment.
GARY D.
Leisure, Travel & Tourism, 1-10 employees
Used other for 2+ years
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glad you asked... because of all the sites I use to market my property, your.rentals gives me the least traffic... like 0! ... why? what do I need to change or update?... is anyone listening to this question? will I get a response?
easy to use (for a non-technical person like me).
nothing.... I like it.... what else do I need to say?
Hi Gary thanks for your comments. One of our account managers will contact you soon to help you make the most out of your account and clarify all your doubts.
Antony V.
Hospitality, 1-10 employees
Used daily for 6-12 months
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Your.Rentals is a very good company with excellent personel very from the account manager, to the reservation team and their leader Andrew. it is truly a pleasure to have such a good collaboration now and for the future.
The pms is very userfriendly, and as a system it is very easy to navigate.
considering i have uploaded almost 1000 properties, there isn't anything not to like.
Eleni P.
Leisure, Travel & Tourism, 11-50 employees
Used daily for 6-12 months
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It is very easy to use, efficient and a good tool to manage our listings.Also, the service and the support team is excellent, very helpful and professional.
As far the bookings, there are many fees (service and channel fees) for property managers.It would be nice to reduce these charges a bit.
Thank you Eleni for your feedback. Our team is always happy to support and help you!
Stefania B.
Hospitality, self-employed
Used daily for 1-2 years
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The only thing that I would like to have it is an application on my phone .
I don't have something special I lie it all.
I like it all I don't have something special.
Diego O.
Hospitality, 201-500 employees
Used other for 1-2 years
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I have got a few customers from the app self and it has been good, however I have got 99% of customers from other apps.
Pros: the variety of companies in the portafolio where the same listing can be seen worldwide, it gives stronger online precense.
Chat features should be upgraded for a better communication experience between guest and host within the platform for protection of both parties.
Thank you for your time and comments Diego. We'll keep working to make Your.Rentals simpler for you and all the property managers community.
sabrina n.
Information Services, 1-10 employees
Used weekly for 2+ years
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I have already received guests by Your Rentals, the transition was easy and all was correct.
Easy to use and visited by many people of good level, it's an international website.
the comission is high so we have to put a higher price for the guests, but the sevice was good.
George G.
Hospital & Health Care, 1-10 employees
Used weekly for 1-2 years
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I find out about less known channels through your rentals
I do not think is something i do not like
Thank you George for your feedback. Great to see that you have been using our product for more than a year. We're happy to know that you found many other less-known channels through Your.Rentals. We are continuously adding new OTA channels to our platform. We will have more good news to share soon!
Rui P.
Architecture & Planning, self-employed
Used daily for 6-12 months
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Easy and friendly to use. Good list of sites.
Few options on calendars. Need more options for rules and other services fee.
Thank you for your rating and feedback. We are happy to know that you would recommend us to others. We will also take your feedback into consideration and further enhance our product.
Steve B.
Leisure, Travel & Tourism, self-employed
Used daily for less than 6 months
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I am only new to Your.Rentals but I have contacted the support staff on a couple of occasions and they have been very quick in responding.
It's easy to use and understand. I can advertise on multiple booking channels and be confident that if I receive a booking all calendars will be updated to avoid embarrassing double bookings.
The fact that I can't use an Australian bank account to deposit rents into.
Thanks a lot for your feedback! We are happy to know that our software is easy to use for you. About your issue with the Australian bank account, thanks for bringing this to our attention. Our support team will contact you right away to help you solve it.
Verified reviewer
Hospitality, 1-10 employees
Used weekly for 6-12 months
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Good. I will continue for sure.
It is to list just in one platform and then the platform to list for you on many others websites.
The software is okay. I did not like that in this period i received reservations only from booking.com
Thank you for taking the time to write us a review. We are happy to know that you would recommend us to others. To get more bookings from other channels and diversify your marketing effort, be sure to turn on all channels such as Airbnb, Vrbo, Expedia, Google Vacation Rentals; adopt a flexible cancellation policy; and leverage our direct booking feature!
Oya K.
Commercial Real Estate, self-employed
Used daily for less than 6 months
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I am not good at using applications. Alsa i had extra problems because of the country I live in. They solved all my problems
The support team is amazing. They dont let you panic. They solve the problem immediately. So you feel you are in secure hands
None at all. Very easy to use. Even if you experience a problem, the support team is always there for you.
Thank you! We're happy to have you as our customer :)
Lacey C.
Leisure, Travel & Tourism, 1-10 employees
Used weekly for 6-12 months
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Over all I've been pleased. I think there is a lot of potential here.
I love the vast sources to get bookings and the gentle fee for service.
I wish there was better forms of guest communication within the software.
Thank you very much, Lacey. Great to see our software is helping you in managing your property :) We'll continue to improve guest communications.
Anne B.
Civic & Social Organization, self-employed
Used weekly for 6-12 months
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So far I did not have that much business as I have not been listing for a long time. But it seems so far professionally organised. May be some suggestion to pricing would be helpful.
the calendar and whole set up is easy and intuitive to handle
Am not always that sure what to do about the pricing and found it a little confusing at first
Diana M.
Real Estate, 1-10 employees
Used daily for less than 6 months
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So good experince, quickly anwsers for all
What I like the most about Your rentals is that it is very easy to use, I have not had any communication problems with the guests and there are no charges only when an income is specified
Is neccesary an APP for cellphones and tables
Carlos M.
Leisure, Travel & Tourism, 1-10 employees
Used weekly for 6-12 months
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Well this will be my first time to acomódate guests from this software. Looks a very nice couple from Canada who will be stay with us.
The versatility of the platform and easy to find out how to use it.
They don’t send me a lot of clients. I will like to receive more travelers from you.
YingChao T.
Building Materials, self-employed
Used daily for less than 6 months
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In general, it is a good website, for a small manager like me, because the payment method is simple and the channels are diversified.
Easy to pay
Property release system
Thanks YingChao :) to make owner and property manager life easy is our goal!
Peter S.
Hospitality, 11-50 employees
Used daily for less than 6 months
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Great product. Young company with great management. Very flexible and easy to get hold of them.
Some of the features not that friendly user. How ever, partly based on our feedback things are improving all the time!
sonny d.
Hospitality, self-employed
Used other for 6-12 months
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This site is OK and we're business!
We are still new to this site. another way for us to be seen out therefor potential Guest.
Signing in for us, still not easy or lets say 'User Friendly' . Especially for us 'Non-PC' savvy generation:)
Aggeliki E.
Hospitality, self-employed
Used weekly for 6-12 months
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Positive
It's quite easy to use and the calm colors.
You need some time to understand how the calendar works if you want to block or to cancel a booking.
Dionusia S.
Leisure, Travel & Tourism, self-employed
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Very Good.
Organized and Easy using Computer Application. Quick response in my enquires.
Nothing to refer
Myrna P.
Real Estate, self-employed
Used monthly for 1-2 years
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Your.Rentals helps me book my short term rental properties by having so many rental platforms for booking a vacation rental.
The software is very simple to navigate.
I really didn’t experience any problems navigating the website.
ANGELA D.
Real Estate, 1-10 employees
Used weekly for less than 6 months
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easy to work with, understable and gives possibility to advertise my listing in many websites
to reach customer service and doesn't permit to collect tourist taxes from guests.