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Your.Rentals

Vacation rental management software

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(5)

Your.Rentals Reviews

Overall rating

4.4

/5

96

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.61/10

Reviews by rating

Pros and cons

Great team and service, making renting out apartments a joy especially to online platforms. Great help for getting performance tips.
It is very easy to use and a good tool for us from the hospitality business. You can easy connect to many sales channels and evaluate your home.
Great System and very useful and professional service.
I warn you guys in order to avoid all this bad experience do not go to them.
My guest spent 1.5 hours on the phone with 4 of your representatives and no one fixed our problem.
You will have to wait over 48 hours to get a reply specially there is no CS at weekend.
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96 reviews

Recommended

LR
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Lorenzo R.

Hospitality, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is an affordable tool that I use daily, I highly recommend it

Reviewed 2 years ago

A great experience since I began to work with them

Pros

That my listing can be promote in many different platform

Cons

Photo uploading I think should be more easy to do it, it has a high level requirement to do so, it must be easier to upload them.

Vendor response

Thank you Lorenzo for your feedback. Please feel free to let us know any further ideas about our software to keep improving it. Best regards.

HO
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Herdis O.

Human Resources, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Your.Rentals review

Reviewed 4 years ago

Got a lot of bookings, Airbnb gives me just 5-7% , so all my bookings are coming via YR and appreciate it a lot.

Pros

The calendar view and functionality and love your customer service, it's really fast, always helpful (use a lot online chat-system).

Cons

Transactions system, it should be separated by the monthly view as well, mean - would like to see my earnings not only per transaction, but there should be some alternative to see it monthly.

GG
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Geoff G.

Hospitality, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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All the lights seems to be on!

Reviewed 2 years ago

3) So far we never got any payment for guests who stayed in our properties. 4) Managing payout methods would be easy if we could receive a SMS code which we applied for over and over but never received despite they have the correct number. 5) We sent several emails, never got 1 reply except for advertising. 6) There is no free calling number from NZ for customer service, if they have such a service. Legitimate...

Pros

Easy to use at first glance and the software seems pretty simple. They give you all the right advices.

Cons

1) It doubles up with other partners such as Expedia, Booking.com or Airbnb adding taking a few more dollars out of the host's profit. 2) It tends to block other calendars using the bugged and inflexible Ical calendar software which has already created too many double bookings. 3) They let you go live online and start taking bookings without making sure that you have a valid registered payout method. If this is not fraudulent, it is a grave lack of professional ethics.

Vendor response

Thank you for taking the time to write us the review. We have further investigated your case and understood that the delayed payment was due to the missing information from you in the payment registration. Our customer support had reached out to you and had resolved the issue. We are happy to see that you have got your payment.

GD
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GARY D.

Leisure, Travel & Tourism, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Your Rentals Review

Reviewed 4 years ago

glad you asked... because of all the sites I use to market my property, your.rentals gives me the least traffic... like 0! ... why? what do I need to change or update?... is anyone listening to this question? will I get a response?

Pros

easy to use (for a non-technical person like me).

Cons

nothing.... I like it.... what else do I need to say?

Vendor response

Hi Gary thanks for your comments. One of our account managers will contact you soon to help you make the most out of your account and clarify all your doubts.

AV
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Antony V.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review About Your.Rentals

Reviewed 4 years ago

Your.Rentals is a very good company with excellent personel very from the account manager, to the reservation team and their leader Andrew. it is truly a pleasure to have such a good collaboration now and for the future.

Pros

The pms is very userfriendly, and as a system it is very easy to navigate.

Cons

considering i have uploaded almost 1000 properties, there isn't anything not to like.

EP
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Eleni P.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to use software!!

Reviewed 7 months ago
Pros

It is very easy to use, efficient and a good tool to manage our listings.Also, the service and the support team is excellent, very helpful and professional.

Cons

As far the bookings, there are many fees (service and channel fees) for property managers.It would be nice to reduce these charges a bit.

Vendor response

Thank you Eleni for your feedback. Our team is always happy to support and help you!

SB
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Stefania B.

Hospitality, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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very nice!

Reviewed 4 years ago

The only thing that I would like to have it is an application on my phone .

Pros

I don't have something special I lie it all.

Cons

I like it all I don't have something special.

DO
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Diego O.

Hospitality, 201-500 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good app

Reviewed 2 years ago

I have got a few customers from the app self and it has been good, however I have got 99% of customers from other apps.

Pros

Pros: the variety of companies in the portafolio where the same listing can be seen worldwide, it gives stronger online precense.

Cons

Chat features should be upgraded for a better communication experience between guest and host within the platform for protection of both parties.

Vendor response

Thank you for your time and comments Diego. We'll keep working to make Your.Rentals simpler for you and all the property managers community.

sn
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sabrina n.

Information Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Your.Rentals review

Reviewed 4 years ago

I have already received guests by Your Rentals, the transition was easy and all was correct.

Pros

Easy to use and visited by many people of good level, it's an international website.

Cons

the comission is high so we have to put a higher price for the guests, but the sevice was good.

GG
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George G.

Hospital & Health Care, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good for some websites...

Reviewed 7 months ago
Pros

I find out about less known channels through your rentals

Cons

I do not think is something i do not like

Vendor response

Thank you George for your feedback. Great to see that you have been using our product for more than a year. We're happy to know that you found many other less-known channels through Your.Rentals. We are continuously adding new OTA channels to our platform. We will have more good news to share soon!

RP
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Rui P.

Architecture & Planning, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good sotfware

Reviewed 2 years ago
Pros

Easy and friendly to use. Good list of sites.

Cons

Few options on calendars. Need more options for rules and other services fee.

Vendor response

Thank you for your rating and feedback. We are happy to know that you would recommend us to others. We will also take your feedback into consideration and further enhance our product.

SB
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Steve B.

Leisure, Travel & Tourism, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Neat package

Reviewed 4 years ago

I am only new to Your.Rentals but I have contacted the support staff on a couple of occasions and they have been very quick in responding.

Pros

It's easy to use and understand. I can advertise on multiple booking channels and be confident that if I receive a booking all calendars will be updated to avoid embarrassing double bookings.

Cons

The fact that I can't use an Australian bank account to deposit rents into.

Vendor response

Thanks a lot for your feedback! We are happy to know that our software is easy to use for you. About your issue with the Australian bank account, thanks for bringing this to our attention. Our support team will contact you right away to help you solve it.

AR
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Verified reviewer

Hospitality, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good option

Reviewed 2 years ago

Good. I will continue for sure.

Pros

It is to list just in one platform and then the platform to list for you on many others websites.

Cons

The software is okay. I did not like that in this period i received reservations only from booking.com

Vendor response

Thank you for taking the time to write us a review. We are happy to know that you would recommend us to others. To get more bookings from other channels and diversify your marketing effort, be sure to turn on all channels such as Airbnb, Vrbo, Expedia, Google Vacation Rentals; adopt a flexible cancellation policy; and leverage our direct booking feature!

OK
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Oya K.

Commercial Real Estate, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very helpful

Reviewed 7 months ago

I am not good at using applications. Alsa i had extra problems because of the country I live in. They solved all my problems

Pros

The support team is amazing. They dont let you panic. They solve the problem immediately. So you feel you are in secure hands

Cons

None at all. Very easy to use. Even if you experience a problem, the support team is always there for you.

Vendor response

Thank you! We're happy to have you as our customer :)

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Lacey C.

Leisure, Travel & Tourism, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ready to book!

Reviewed 6 months ago

Over all I've been pleased. I think there is a lot of potential here.

Pros

I love the vast sources to get bookings and the gentle fee for service.

Cons

I wish there was better forms of guest communication within the software.

Vendor response

Thank you very much, Lacey. Great to see our software is helping you in managing your property :) We'll continue to improve guest communications.

AB
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Anne B.

Civic & Social Organization, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review of handling my listed objects at yourrental

Reviewed 4 years ago

So far I did not have that much business as I have not been listing for a long time. But it seems so far professionally organised. May be some suggestion to pricing would be helpful.

Pros

the calendar and whole set up is easy and intuitive to handle

Cons

Am not always that sure what to do about the pricing and found it a little confusing at first

DM
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Diana M.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Esay way to improve your vacational rentals bussines

Reviewed 4 years ago

So good experince, quickly anwsers for all

Pros

What I like the most about Your rentals is that it is very easy to use, I have not had any communication problems with the guests and there are no charges only when an income is specified

Cons

Is neccesary an APP for cellphones and tables

CM
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Carlos M.

Leisure, Travel & Tourism, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Versatile

Reviewed 4 years ago

Well this will be my first time to acomódate guests from this software. Looks a very nice couple from Canada who will be stay with us.

Pros

The versatility of the platform and easy to find out how to use it.

Cons

They don’t send me a lot of clients. I will like to receive more travelers from you.

YT
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YingChao T.

Building Materials, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Authentic and concise reviews

Reviewed 7 months ago

In general, it is a good website, for a small manager like me, because the payment method is simple and the channels are diversified.

Pros

Easy to pay

Cons

Property release system

Vendor response

Thanks YingChao :) to make owner and property manager life easy is our goal!

PS
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Peter S.

Hospitality, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Why to have Your.rentals as your Channel manager?

Reviewed 4 years ago
Pros

Great product. Young company with great management. Very flexible and easy to get hold of them.

Cons

Some of the features not that friendly user. How ever, partly based on our feedback things are improving all the time!

sd
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sonny d.

Hospitality, self-employed

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Still New

Reviewed 4 years ago

This site is OK and we're business!

Pros

We are still new to this site. another way for us to be seen out therefor potential Guest.

Cons

Signing in for us, still not easy or lets say 'User Friendly' . Especially for us 'Non-PC' savvy generation:)

AE
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Aggeliki E.

Hospitality, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An honest approach

Reviewed 4 years ago

Positive

Pros

It's quite easy to use and the calm colors.

Cons

You need some time to understand how the calendar works if you want to block or to cancel a booking.

DS
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Dionusia S.

Leisure, Travel & Tourism, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Your.Rentals Review

Reviewed 4 years ago

Very Good.

Pros

Organized and Easy using Computer Application. Quick response in my enquires.

Cons

Nothing to refer

MP
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Myrna P.

Real Estate, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Short Term Rental Website

Reviewed 4 years ago

Your.Rentals helps me book my short term rental properties by having so many rental platforms for booking a vacation rental.

Pros

The software is very simple to navigate.

Cons

I really didn’t experience any problems navigating the website.

AD
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ANGELA D.

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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good web platform

Reviewed 4 years ago
Pros

easy to work with, understable and gives possibility to advertise my listing in many websites

Cons

to reach customer service and doesn't permit to collect tourist taxes from guests.