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ADP TotalSource vs OnPay Comparison (2026)

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ADP TotalSource

OnPay

Overview

ADP TotalSource combines HR technology with dedicated HR support to help businesses manage employee administration, navigate compliance requirements and address workforce challenges with confidence.

OnPay is an easy-to-use, cloud-based software for small and mid-sized businesses to simplify payroll, automate taxes, and manage HR backed by reliable, expert support.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

458

234

146

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

4.8

471

421

Value for money

Ease of use

Features

Customer support

95%

would recommend this app

Pros

“We used ADP TotalSource as our HR software, PEO, payroll management, hourly tracking, and integrated it with Netsuite.”

Charlotte K.

President

“Additionally, the reporting capabilities are exceptional, offering detailed, customizable reports that help streamline decision-making and provide valuable insights into business operations.”

Rowie Z.

HR Manager

“It helps me manage all the office requirements for health care and payroll that we need.”

Jeri K.

Office Manager

Pros

“The platform provides a safe environment for managing payroll records, tax documents, direct deposit information, and personnel files while maintaining appropriate levels of user access and privacy.”

Brenda B.

Executive Director

“Employees can easily track hours worked, monitor attendance, request paid time off, and review leave balances.”

Brenda B.

Executive Director

“he service automatically handles all federal, state, and local tax calculations and filings with an accuracy guarantee, which provides peace of mind for business owners and saves significant time.”

Cory R.

outside sales

Cons

“This is likely because individual representatives are managing more clients than they should, leading to delays and frustration for users who need immediate assistance.”

Rowie Z.

HR Manager

“Utilizing a PEO is a really expensive option for smaller size companies.”

Charlotte K.

President

“The payroll is not very user friendly and difficult to find reports; Too many emails sent that it's difficult to know when there is something to really pay attention to.”

Lynn S.

Practice Administrator

Cons

“The only thing I didn’t like is that if there was anything wrong with payroll in any particular week, they completely lock you out of the account until it’s fixed.”

Aaron C.

Owner

“First years super good, but the situation with the reemployment tax that had to be made by them, and they didnt care or help us with that, so that made us change the payroll company, so bad experience overall”

Marcela O.

Owner

“Everyone is nice but this has been a frustrating process. If you have never done payroll before I would use a different company, this has been a lot.”

Kallie M.

Office Manager