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Axxess Home Health
5
183
4
60
3
24
2
24
1
22
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based home health software with multiple integrations
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Axxess Home Health - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Axxess Home Health overview
What is Axxess Home Health?
Axxess AgencyCore is a home health and EMR (Electronic Medical Record) software created to help improve patient outcomes and staff productivity. The solution integrates various modules including clinical, administrative, billing, scheduling, human resources, and reports. Clinicians can improve on forecasting, ensure compliance, reduce risk, and streamline operations.
AgencyCore has intuitive tools that allow for real-time collaboration and patient coverage. Clinicians can access notes and vital signs, as well as communicate in real-time with the care team for any medication updates. The solution also features scheduling tools that enable users to schedule and track visits along with real-time updates and notifications.
AgencyCore is also a complete electronic medical record (EMR) with integrated teaching and medication guides on diagnoses and medications. The software also features automatic care plan generation from assessments and electronic submission to physicians.
AgencyCore uses excel integration for all financial reports. Users with billing permissions can access the billing center to track claims and remittances, as well as bill insurance payers electronically. Built-in compliance and regulatory tools allow for quality assurance, including an OASIS analysis and scrubber feature for picking up errors and inconsistencies.
AgencyCore is cloud-based and can be accessed through any mainstream internet browser, so users can choose to work with the mobile devices that are convenient for them. Unlimited software upgrades and updates are offered as part of the subscription to AgencyCore.
Starting price
Pros & Cons
Scheduling
Client Management
Comprehensive home health focus
Bugs and Issues
Customer Support
Phone Support
Axxess Home Health’s user interface
Axxess Home Health review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
4.0
Ease of use
4.3
Customer support
4.1
Reviews sentiment
What do users say about Axxess Home Health?
Users say Axxess Home Health is user-friendly, easy to navigate, and simplifies documentation, scheduling, and billing tasks. They appreciate its efficient training resources, helpful multi-window navigation, and mobile accessibility, which make onboarding and daily operations smoother for staff and clinicians. They find pricing competitive compared to similar products, though some mention unexpected fee increases and added costs for extra features.
Reviewers report frequent software glitches, slow customer support response times, and long phone wait times when seeking help. They note challenges with billing accuracy, signature management, and occasional system updates that disrupt workflow or lack clear communication.
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Who uses Axxess Home Health?
Based on 313 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Axxess Home Health's key features
Most critical features, based on insights from Axxess Home Health users:
All Axxess Home Health features
Features rating:
Axxess Home Health alternatives
Axxess Home Health pricing
Starting from
899
/user
User opinions about Axxess Home Health price and value
Value for money rating:
Of 26 reviews that provide robust commentary on Axxess Home Health's price and value, mention it in a positive light.
Reviewers appreciate that Axxess Home Health offers flexible contract terms with a simple cancellation policy, affordable pricing tiers, and competitive monthly fees compared to other options. They say the pay-per-user model and cost-effectiveness are especially beneficial for small agencies. Some users report that the product delivers good value for its price and includes helpful support without extra charges. However, some reviewers find the software too expensive, especially when additional features like the mobile app incur extra costs or when unexpected price increases occur. Some users feel pricing can become prohibitive for new or smaller businesses.
, and
Axxess Home Health integrations (6)
Axxess Home Health customer support
What do users say about Axxess Home Health customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Axxess Home Health customer support.
Widely noted by reviewers, Axxess Home Health offers quick, knowledgeable, and friendly customer support for most users.
A significant portion of users appreciate the accessibility of support staff and their willingness to help resolve issues promptly.
Common user feedback highlights proactive follow-up, extended support hours, and helpful training resources for staff.
A minority of users report long hold times, slow responses, and difficulty reaching customer service representatives.
Support options
Training options
To see what individual users say about Axxess Home Health's customer support, check out the review snippets below.
“It does not manage claims well, and the customer service is terrible.”
Chris D.
Chief Marketing Officer Administrator
“Customer service and poor standards.”
Rene Y.
CFO
Axxess Home Health FAQs
Axxess Home Health has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business
These products have better value for money
Q. Does Axxess Home Health support mobile devices?
Axxess Home Health supports the following devices:
iPhone, Android
Q. What level of support does Axxess Home Health offer?
Axxess Home Health offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum











