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CC4Teams
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer contact enablement solution
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CC4Teams - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
CC4Teams overview
What is CC4Teams?
CC4Teams is a cloud-based customer contact enablement solution that enhances customer engagement by enabling teams to deliver personalized and effective interactions. The platform features real-time and historical Power BI reporting for valuable insights and seamless integrations across voice, email, chat, and social media. As a Microsoft-certified solution leveraging Azure Cognitive Services, CC4Teams ensures a unified and consistent customer experience.
CC4Teams streamlines workflows and connects customers with the best-suited agents, managing wait times and optimizing service efficiency by utilizing cutting-edge conversational IVR technology and speech-to-text capabilities. The tool helps optimize resources, manage operational efficiency, and focus on exceptional experiences.
CC4Teams’s user interface
CC4Teams reviews
Overall rating
4.7
/5
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Positive reviews
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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CC4Teams's key features
Most critical features, based on insights from CC4Teams users:
All CC4Teams features
Features rating:
CC4Teams alternatives
CC4Teams
Starting from
65
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Ringover
Starting from
29
/user
Per month
CallHippo
Starting from
1
/user
Per month
CC4Teams pricing
Pricing plans
Pricing details:
User opinions about CC4Teams price and value
Value for money rating:
CC4Teams integrations (3)
Top integrations
CC4Teams support options
Typical customers
Platforms supported
Support options
Training options