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HotSchedules vs 7shifts Comparison (2026)

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HotSchedules

7shifts

Overview

HotSchedules reduces restauranteurs, hoteliers, and retail operator’s time to create, communicate, and manage hourly employee work schedules.

Build next week's schedule in minutes with 7shifts' intuitive drag-and-drop builder that automatically factors in availability, time-off, overtime & compliance. POS integrations ensure labor targets are hit, employees are auto-notified of schedules & managers can make schedule changes on the fly.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

39.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

468

263

151

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.7

1.2K

886

290

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

Pros

“I can quickly identify shift inaccuracies and ensure that they are fixed prior to payrolls being locked.”

Elizabeth M.

Payroll Assistant

“Hot schedules will adjust your labor as you schedule people, so if employee a is close to overtime and you schedule them you will know instantly if they hit it and by how much time.”

Mallory T.

Executive chef

“High schedule works across multiple companies, so those multiple companies tie in together when it comes to the website so it makes things super efficient”

Nathaniel W.

Chef

Pros

“Overall my experience is good, it functions well, offers us the tool that we did in scheduling our employees, getting available shifts covered and being sure that schedules are balanced.”

Lissa H.

HR Coordinator

“shifts makes it really easy to manage schedules, time off request, manage labor hours and easily allows you to communicate with all teams.”

Andrena T.

Catering Manager

“It seems as if this company has mastered the art of getting hours in accurate calculations for payment down to a Science.”

Nathaniel W.

Manager

Cons

“The inventory feature of HotSchedules can be finicky on devices outside of a computer, meaning you have a hard time entering data unless you record it and take it back to a computer.”

Leahya W.

Assistant Manager

“The integration with Point of Sales system is tricky and time consuming. ”

Derick C.

VP of Finance

“Mobile function was lacking, and the cost of the app was prohibitive for general employee use.”

Justin R.

Operations Manager

Cons

The billing model feels designed to trap you into recurring charges, and the “support” team seems more interested in hiding behind policy than supporting customers.

Matthew H.

Winemaker

Their support response was robotic and dismissive, simply quoting “non-refundable Terms of Service” without any attempt to help or escalate.

Matthew H.

Winemaker

“There were times that the information was not up to date regarding shift availability that led to some shifts getting mixed up.”

Noah M.

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