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When I Work vs HotSchedules Comparison (2026)

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Good recommendations?

When I Work logo

When I Work

HotSchedules logo

HotSchedules

Overview

Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily, and send the schedule to staff with just a click. Save time. Improve accountability. 14-day free trial.

HotSchedules reduces restauranteurs, hoteliers, and retail operator’s time to create, communicate, and manage hourly employee work schedules.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

2.5

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

1.3K

5

4

3

2

1

794

376

94

21

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

4.4

468

5

4

3

2

1

263

151

40

5

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

Pros

“When I Work has very accurate geofencing that allowed our team to track employee arrivals, departures, and location.”
Verified reviewer profile picture

Kaleb V.

Chiropractor

“The when I work app allows you to modify or make requests for schedule change and everyone can see it and respond.”
LJ

Lauren J.

Stylist

“It helps to track attendance and can be linked/synced to the business payroll (I used When I work and send the attendance ( work hours info) straight to QuickBooks for payroll—readily available customer support.”
Verified reviewer profile picture

Stenie O.

Owner CEO

Pros

“Hot schedules will adjust your labor as you schedule people, so if employee a is close to overtime and you schedule them you will know instantly if they hit it and by how much time.”
Verified reviewer profile picture

Mallory T.

Executive chef

“High schedule works across multiple companies, so those multiple companies tie in together when it comes to the website so it makes things super efficient”
NW

Nathaniel W.

Chef

“All in all, I can say how schedule is very efficient fast and reliable when it came to my schedule and my time off request and a lot of other things”
NW

Nathaniel W.

Chef

Cons

“No cons to mention except the fact that We do not utilize the time card functionality, including the ripple and all the reports that much to its capacity.”
SJ

Sirada J.

Pharmacy

“Some more advanced options may be missing as needed. And sometimes schedule adjustments can take a little time if everyone doesn't update properly.”
PL

Pam L.

Intake Coordinator

“I can only see my accumulated hours after I’ve fully clocked out, which makes it difficult to monitor my time throughout the week and avoid going into overtime.”
JR

Jessy R.

Patient Care Coordinator

Cons

“The inventory feature of HotSchedules can be finicky on devices outside of a computer, meaning you have a hard time entering data unless you record it and take it back to a computer.”
LW

Leahya W.

Assistant Manager

“The integration with Point of Sales system is tricky and time consuming. ”
Verified reviewer profile picture

Derick C.

VP of Finance

“Mobile function was lacking, and the cost of the app was prohibitive for general employee use.”
JR

Justin R.

Operations Manager

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features119
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Billable & Non-Billable Hours
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Clock In/Out
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Cost Management
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Time Tracking
  • Event Management
  • Event Scheduling
  • Facility Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Nonprofits
  • For PEO/ASO
  • For Retail
  • For Salons and Spas
  • For Small Businesses
  • Forecasting
  • Geofencing
  • Group Scheduling
  • HR Management
  • Inventory Management
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Leave Tracking
  • Member Database
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multiple Billing Rates
  • No-Show Tracking
  • Offboarding
  • Offline Access
  • Offline Time Tracking
  • On Call Scheduling
  • Onboarding
  • Online Booking
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recipe Management
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation
  • Resource Management
  • Resource Scheduling
  • SMS Messaging
  • Sales Reports
  • Sales Trend Analysis
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shift Management
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Skills Tracking
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Third-Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Volunteer Management
  • Waitstaff Management
  • Workforce Management
  • iCalendar Support
  • Total features90
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Billable & Non-Billable Hours
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Clock In/Out
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Cost Management
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Time Tracking
  • Event Management
  • Event Scheduling
  • Facility Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Nonprofits
  • For PEO/ASO
  • For Retail
  • For Salons and Spas
  • For Small Businesses
  • Forecasting
  • Geofencing
  • Group Scheduling
  • HR Management
  • Inventory Management
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Leave Tracking
  • Member Database
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multiple Billing Rates
  • No-Show Tracking
  • Offboarding
  • Offline Access
  • Offline Time Tracking
  • On Call Scheduling
  • Onboarding
  • Online Booking
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recipe Management
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation
  • Resource Management
  • Resource Scheduling
  • SMS Messaging
  • Sales Reports
  • Sales Trend Analysis
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shift Management
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Skills Tracking
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Third-Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Volunteer Management
  • Waitstaff Management
  • Workforce Management
  • iCalendar Support

Integrations

  • Total integrations18
  • 321Forms
  • Access PeopleHR
  • Aloha EPOS
  • Crew
  • Genius
  • GoCo
  • Google Calendar
  • Google Workspace
  • Gusto
  • Meta for Business
  • OnPay
  • Ordyx
  • Ottimate
  • PAR POS
  • PDQ POS
  • PayPal
  • Paychex
  • QuickBooks Online
  • QuickBooks Online Advanced
  • RPOWER
  • Revel Systems
  • Rippling
  • SpotOn
  • Squirrel POS
  • Starboard Suite
  • Toast POS
  • Tribepad
  • Zapier
  • Total integrations11
  • 321Forms
  • Access PeopleHR
  • Aloha EPOS
  • Crew
  • Genius
  • GoCo
  • Google Calendar
  • Google Workspace
  • Gusto
  • Meta for Business
  • OnPay
  • Ordyx
  • Ottimate
  • PAR POS
  • PDQ POS
  • PayPal
  • Paychex
  • QuickBooks Online
  • QuickBooks Online Advanced
  • RPOWER
  • Revel Systems
  • Rippling
  • SpotOn
  • Squirrel POS
  • Starboard Suite
  • Toast POS
  • Tribepad
  • Zapier

Alternatives

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