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HotSchedules vs Connecteam Comparison

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Overview

Category Leaders

HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales, generating...

Category Leaders

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

222

142

37

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

104

25

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Overall, I really loved my experience with HotSchedules. It was a great program for me to know when and what shifts I was working.

JT

Jennifer T.

Hotschedules won our business by having the best Aloha POS integration of all the companies we spoke with.

GB

Garret B.

It's a great way to communicate between coworkers, on top of scheduling, time off, etc. It's well organized and easy to navigate.

AR

Anonymous Reviewer

Pros

They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.

JA

Jose A.

The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.

YZ

Yo-Zon E.

The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app.

DV

Dean V.

Cons

Customer service is terrible. I have emailed and called about 3 open tickets and no one will call me back or respond.

MB

Megan B.

The most annoying thing about is the notifications. I think everyone gets all the notifications.

Tsagaan T.

Overall, every restaurant should seriously look into an app like HotSchedules. It saves time and stress on all, avoiding hand written notes that get lost.

AR

Anonymous Reviewer

Cons

My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.

BC

Bonnie C.

Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.

DV

Dean V.

The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so.

GS

Gerard S.

  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features61
  • 360 Degree Feedback
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Indicator
  • Availability Management
  • Benchmarking
  • Billable Items Tracking
  • Biometric Recognition
  • Biometrics
  • Brainstorming
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Calendar Sync
  • Capacity Planning
  • Chat/Messaging
  • Class Scheduling
  • Clock In / Out
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contractor Management
  • Corporate/Business
  • Cost Management
  • Course Management
  • Course Tracking
  • Create Subtasks
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Deadline Management
  • Digital Signature
  • Directory Listing Management
  • Discussions / Forums
  • Dispatch Management
  • Document Capture
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Employee Activity Monitoring
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Management
  • Facility Scheduling
  • Feedback Management
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • For HVAC Companies
  • For Healthcare
  • For Lawn Care
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Forum / Discussion Board
  • Full Text Search
  • GPS
  • Geographic Maps
  • Geolocation
  • Graphical Workflow Editor
  • Group Scheduling
  • Incident Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Kitchen / Menu Management
  • Knowledge Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Layout & Design
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Learning
  • Mobile Signature Capture
  • Mobile Survey
  • Mobile Time Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Location
  • Negative Feedback Management
  • Newsletter Management
  • No-Code
  • On Call Scheduling
  • Onboarding
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • Parent Task
  • Payroll Management
  • Peer-to-Peer Recognition
  • Percent-Complete Tracking
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Planning Tools
  • Point of Sale (POS)
  • Productivity Analysis
  • Profile Change Approvals
  • Profile Visibility Controls
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Projections
  • Pulse Surveys
  • Punch card
  • Question Library
  • Randomization
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Recognition Tracking
  • Recruitment Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Resource Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Messaging
  • Salaried Employee Tracking
  • Sales Reports
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Social Learning
  • Spreadsheet View
  • Status Tracking
  • Summary Reports
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Calendars
  • Technician Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • To-Do List
  • Training Administration
  • Training Management
  • Training Record Management
  • Transcripts/Chat History
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Vendor Management
  • Visual Analytics
  • Waitstaff Management
  • Web Forms
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features219
  • 360 Degree Feedback
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Indicator
  • Availability Management
  • Benchmarking
  • Billable Items Tracking
  • Biometric Recognition
  • Biometrics
  • Brainstorming
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Calendar Sync
  • Capacity Planning
  • Chat/Messaging
  • Class Scheduling
  • Clock In / Out
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contractor Management
  • Corporate/Business
  • Cost Management
  • Course Management
  • Course Tracking
  • Create Subtasks
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Deadline Management
  • Digital Signature
  • Directory Listing Management
  • Discussions / Forums
  • Dispatch Management
  • Document Capture
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Employee Activity Monitoring
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Management
  • Facility Scheduling
  • Feedback Management
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • For HVAC Companies
  • For Healthcare
  • For Lawn Care
  • Forecasting