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A Smarter Way To Manage Your Cases and Your Firm
SmartAdvocate, an award-winning legal case management system is made to handle the challenges of today's fast-paced technologically demanding legal landscape. The robust features enable firms to manage, store, track & communicate better, to achieve the highest level of success.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
82
Starting from
89
/user
Per month
Value for money contenders
Functionality
4.6
/5
82
Total features
47
7 categories
Functionality contenders
Overall Rating
4.7
/5
82
Positive reviews
63
16
2
1
0
Overall rating contenders
Jonathan P.
Law Practice, 11-50 employees
Used daily for 1-2 years
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Smart Advocate has helped us be more efficient, and more detailed. Because there is a place in which to put every shred of data, our employees are obtaining it. Before Smart Advocate, employees would get busy and forget to ask our clients for the little details. Since Smart Advocate has the option to build your own workplans, we can put every required detail in as an automatic task which reminds/requires the employees to get that information.
Smart Advocate is completely customizable, optionally automated, and such a time saver. If you have ever said to yourself "there must be a better/easier/quicker way" to do something, Smart Advocate likely has the solution in place already. If you do have an idea that they're not doing yet, they are always at the ready to create and implement new solutions. More than a business, they become family! Customer service is top notch!
If there is anything to dislike, it's that I don't have enough time in the day to learn and utilize everything they offer.
Lauren S.
Law Practice, 51-200 employees
Used daily for 1-2 years
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Organizational problems solved with SmartAdvocate. The best benefit to Smart Advocate is when you actually use all of its functions and input all the information in its necessary place/fill out all the fields, it makes life very easy.
That you can add almost ANY detail to the case to SA that is separated into so many different categories to find info about the case. I love how it can be connected to our Outlook email to send/set tasks or email tasks to anyone. If all the information is inputted into the correct places, it can be VERY helpful. Love how it puts all the info into the template for you.
It can be overwhelming the amount of information that SA shows/requires to fill out for the case. Not always user friendly...especially if you are still learning how to use SA and ALL of its features. I do not like when searching for a client in search bar that multiple tabs open up and can make the screen overwhelming to look at with multiple tabs. It is both a good and a bad thing how much information can be stored into SA. I wish the dashboard was easier to read, too crowded.
Lori R.
Law Practice, 11-50 employees
Used daily for 2+ years
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Easy to scan and upload documents in a safe environment
It's a great place to have all of our documents in one organized location
Features are more geared to a Plaintiff's firm not a defense Law firm
Justin V.
Law Practice, 1-10 employees
Used daily for 2+ years
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SmartAdvocate is simply the best case management software out there. It's great to finally use a program designed for Plaintiff's personal injury practice. The ease of use in generating forms, managing the calendar & statutes, tracking the status of cases, and easily accessing documents is phenominal. We've become so much more efficient thanks to this program.
Features of this program are specifically tailored to meet the needs of a plaintiff's personal injury practice. Makes keeping up with deadlines and workflow between staff members incredibly easy. Ultimately makes us much more efficient.
The interface could be a little more intuitive in places, but generally very user friendly.
Justin, Thank you for your great review of SmartAdvocate. The reason you feel so comfortable using SmartAdvocate is SmartAdvocate was designed hands-on by and for litigation attorneys and paralegals and only became a retail product many years later. As you know, SmartAdvocate has been listening very carefully to its clients and issues 3 releases per year with over 300 enhancements PER RELEASE. We will be contacting you to get your suggestions on what we can do to make SmartAdvocate even better. Thanks again, Jerry
Philip F.
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I recently installed SmartAdvocate after switching from software for which I paid $5,000 just 11 months ago. I thought the software I had was extremely powerful but my partner didn't think it was easy to use. The admin side was even more difficult. I am the one who created template documents, especially since it was extremely complicated requiring 26 separate steps to save a template document after...
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SmartAdvocate has the following pricing plans:
Starting from: $89.00/month
Pricing model: Subscription
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