KeldairHR Reviews

Affordable, easy-to-use and robust. Capabilities of the system in integration and communication are excellent.

Not customizable. Hyrell has a tech team that works to implement fixes to issues and occasional new features, but they won't be ready and willing to make customizations particular to your business. You'll pretty much have to use it as-is.

Customer service is a 10! The Virtual Interview Tool allows us to customize our questions by position and filter our candidate pool effectively We love he flexibility to have applicants upload work samples and provide links to project portfolios for our Professional positions and keep the application simple for entry-level positions!

The interview schedule allows for 1 Manager to receive the invitation to an on-site interview, so we have a work-around to schedule interview with the candidates thru Hyrell and use our google calendar for HR/Multiple manager invitations to the same interviews.

Easy to implement. Very reasonably priced. Service team is east coast based

Too many data fields and pages are not changeable. Plus given the product is fairly new - there are many more versions before they get all they get all of the quirks out of the product that satisfy customers. Plus too slow to meet new and changing compliance laws. Not as flexible as the try to sell prospective customers. Not as easy to use as several other products. Feels like it was built engineers not recruiters.

- Easy ways to view all candidates for each position and rank those candidates for interviews. - Virtual interview questions that are customized to each position. - Very responsive, helpful and knowledgeable support team.

- Nothing major. Very pleased with the delivery, service and pricing.

Very customizable modules to profile company, state job requirements and description, quick posting on several sites automatically, and initial virtual interview to screen candidates on a more personalized level.

Some data processing issues from time to time, but support staff responds quickly and won't let go until they find a solution.

+ easy to use! + provides the opportunity to upload an entire resume/to read the applicant's resume + comprehensive email system for contacting and scheduling contact with applicant's professional references

None have been noted at this time.

The virtual interview is helpful in that it gives applicants the opportunity to answer long form questions; much more personal than a multiple choice or a resume. You can also see where applicants are coming from and reduce the cost of posting jobs.

The user interface is a bit lacking; for example posting a job requires that you create the job then move it to library and then post it (I may not be describing the process 100% right but it is a multi-step process).

Easy to use. Easily customize questions for possible candidates. Allows for the candidates to be aware of their current status in the hiring process through email or texts.

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Easy to use.... Easy to navigate as an administrator Ability to control access to users of the system Applicants don't have to obtain a user name and password to apply as with other sites Automatically upload to multiple hiring sites

Does not post to craigslist but you can generate a posting link to paste into craigslist

Totally web based and available from any web-enabled device. Very user friendly - especially easy to navigate for first time users. I can view all of an applicants important information online without having to fumble through hard copies.

NONE

The practicality and ease of having a recruiter has saved me an infinite amount of time. The service is 100% reliable, user-friendly, and I truly appreciate the ability to give constructive feedback and feel catered to. I thoroughly enjoy having a system that's geared towards my personal and business preferences. Such great value in this product and service!

There were some features in the beginning that took some getting used to/ features that were more geared to the recruiter's needs than a customer, however, there have been so many revised items since my beginning of using the product and a bunch of that has been changed and altered for customer use.

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Hyrell was very flexibility for job postings and functionality for small business. Very helpful to develop a good job board, best feature was the automation of job postings to national job boards.

Takes a lot of time to create new jobs in the system in order to post them. It is sometimes difficult for new employee/Managers to learn the process.

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In the time that we have been using this software, there are three major things that stand out. First, the ease of navigating the software, it is very easy to navigate around as well as make customizations to many of the features of the program. Second, the set up process was painless, I submitted basic information to the company and they had a trial site up and running within 2 days. Third, the support I get from them is second to none. If I have a problem or a question, it is addressed immediately by my account representative.

Mostly, I wish they posted to more than 4 job boards automatically. They do give the ability to have an ad created from your post that you can use to post to the boards they do not post to, but it would be nice to have this done automatically to more of the bigger job boards.

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I love the virtual interviews, it's the best part of the software. Being able to ask pre-interview questions prior to ever picking up the phone and scheduling an interview really allows us to find out specifics about the individual including writing style, schedule preferences and ideaology.

Not being able to block candidates that we've already ruled out from being able to continuously apply.

Very user friendly!

I would like the reports to be more detailed.

The ability to have our applicants' hard and soft skill responses scored automatically is a big win for us. We use the hard skills questions for our "must have" questions. Then, we use the soft skill questions for our "nice to have" questions. The resulting score tells us quickly whether the applicant meets the minimum requirements for the job and, if he/she does, how many of the desired or preferred qualities does he/she have. Of course, we also enjoy having the ability to create robust job postings that include not only the requirements but also the benefits of each job. And we also appreciate having these jobs posted to top job boards like Indeed.com. The customer service is terrific also.

It would be beneficial to set default views within the Talent screen (i.e.-each time you open the screen, it is sorted and filtered in the way you chose).

I love the positive impression the use of the online process makes on my applicants. The application process is the first view many applicants/interviewees have of our company culture. Many interviewees have said that the text notices sent to applicants throughout the process are welcome, unusual (not received from any other employer), and impressive. The interviewees ascribe those positives to our company, already paving the way for a smooth onboarding process and strong organizational identification with the successful candidate.

The Hyrell staff are responsive and helpful with any questions or clarifications I need. They are constantly responding to customer suggestions with useful updates. I did experience some bugs early on; Hyrell responded quickly and thoroughly to fix the situation.

This product combines a strong feature set with a great UI. Those of you familiar with bootstrap interfaces will be instantly familiar with the UI. In addition, the feature set is strong. It includes all of the basic functionality of an ATS, with some intriguing additions. In particular, our business adheres to DOT and FMCSA regulations, and Hyrell makes that easy by offering a DOT module that allows applicants to be asked all of the required questions. On the back end, this portal allows HR users to store documents and tests as required by the FMCSA.

Sometimes the UI flow patterns are a little different from the way that our users expect them to be, but nothing mission critical. Just something to get used to.

I love the skills questions and the interview questions. We've been able to effectively use these features to quickly sort through applicants and find our best interview candidates.

Hyrell is very responsive to customer suggestions and is continuously updating their platform. The one update I eagerly await is the auto parsing of resumes. Right now applicants fill out their work history and attach a resume. I'm looking forward to system improvements that will automatically read the resume and fill in the work history for the applicant to review.

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It does so many aspects of HR for us. It tracks where the applicants are finding us. It helps us easily rate them, select them for interviews, communicate, and track information for EOE. It's a tremendous tool.

I don't like the archive the way it works today. When we archive something, it's difficult for my team to stay on top of the archived candidates for hiring purposes. If there was a way to change an aspect of a position but not actually change the position and avoid archiving, that would be very helpful. It could be a switch you throw so you give your client the ability to determine if their change impacts the position enough so it has to be new. Either that or dig into the archive tool and how it works.

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