IntraManager Work - 2026 Pricing, Features, Reviews & Alternatives

IntraManager Work is a comprehensive contact center management platform that integrates HR functions, shift planning, reporting, and financial administration into a single system. The software streamlines administrative processes through intelligent shift scheduling that creates employee schedules while providing performance forecasting based on historical data. This automation eliminates manual scheduling tasks and allows management to focus on strategic employee development and operational improvements.

The platform features extensive reporting capabilities that gather data across departments, campaigns, and individual employees. By integrating with other business tools, IntraManager Work automates data collection and reporting processes, providing management with real-time insights into contact center performance. The system includes specialized training and testing features that identify employee strengths and weaknesses, enabling targeted development programs that enhance overall team performance. Financial management tools track revenue, costs, and contribution margins in real time while automating payroll administration through integration with existing payroll systems.

IntraManager Work maintains connectivity between management and staff through a dedicated mobile application that allows employees to access news, respond to events, and view upcoming shifts from any location. The intuitive interface simplifies complex administrative tasks, creating a centralized hub where managers can access employee information, hourly registrations, sales data, and other critical operational metrics. This centralization reduces administrative overhead and creates more time for managers to focus on employee development and performance optimization.