Microkeeper Pricing, Features, Reviews and Alternatives

The Microkeeper payroll system is extremely user friendly, with all the functionality I require to run a payroll for 3 different venues, all with split shifts, cost centres etc. Support calls are always answered promptly (I rarely have to leave a message), and the staff are always super helpful and able to solve the problem - which is usually me not quite knowing how to do something slightly more complicated. The ability for staff to access payslips & update their details makes payroll easier from an administrative point of view.

Would like some better costing alternatives via my departments, when I need to split it out into time slots - breakfast, lunch & dinner.

Easy to use, well priced and great support

Reporting function could be better and cleaner - it is a little clunky

When is working properly it is far more efficient than using a spreadsheet. The calculations and systems seem accurate and relative robust. Support are always quick to respond, albeit dismissive and not particularly helpful.

There are many short comings with the software and the organisation is slow remedy them (if at all), the most noteable of which are as follows: 1) Employee Payslip disclose information (pertaining to taxable income) in a way that is factually wrong and cannot be corrected (or simplified). 2) Reports are hard to read and often do not contain all information necessary to properly understand them. 3) Data integrations with software platforms like Xero and MYOB are prone to error and no process to safeguard/identify errors. Additional shortcoming means this issue recurs each time a correction or change is required. I understand that the software is in development, but as a user (facing the above challenges) this provides little consolation.

Hi Alfred, I appreciate that you're taking the time to leave a review and am glad you're indicating the overall quality and value for money we offer means we're doing some things right. I also appreciate some of your feedback regarding the reports and robustness of data integration. This helps us to focus our future development on areas users identify as having room for improvement. As a sidenote,...

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Easy to set up and really helps with tax time.

When you have an error with Single Touch Payroll, it's very difficult to send the ato updated information, the system had to send a revised duplicate.

Easy to set-up, regular useful emails with critical information and governmental obligations, good UI

Easier super integration, a little clearer navigation through menus

Thanks for your positive feedback! I can assure you it inspires the team. We will all continue to work hard to ensure Microkeeper is the perfect partner for your workforce management and payroll.