Multirater Surveys Pricing, Features, Reviews & Comparison of Alternatives

Multirater Surveys

360-degree feedback survey solution

4.78/5 (9 reviews)

Multirater Surveys overview

Multirater Surveys is a cloud-based 360-degree evaluation solution designed to help small to large businesses create and conduct various kinds of surveys. The platform supports a template database with customizable questions, letting users design open-link based personalized feedback systems. Users can include net promoter score (NPS) questions to measure employee engagement, customer satisfaction, or leadership capabilities.

Multirater Surveys’ people analytics module enables enterprises to implement interactive performance monitoring with real-time data insights, helping users assess employee organizational skills. Key features include automatic/manual reminders, email notifications, customizable branding, and multi-lingual support. 180-degree surveys enable users to gain insight into management performance, sales competencies, customer service levels, one-on-one interactions, and exit interviews. Multirater Surveys comes with pulse surveys which allow businesses to review employee engagement, client interactions, company board evaluations, and more.

Multirater Surveys includes a one-click reporting feature which enables users to generate real-time reports and identify strengths, as well as development areas within an organization. The platform integrates with various human resource information systems (HRIS) to help streamline administration processes.
www.multiratersurveys.com

Pricing

Starting from
$110/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English
Multirater Surveys screenshot: MultiRater DashboardWhat is MultiRaterSurveys.comMultirater Surveys screenshot: MultiRater ReportMultirater Surveys screenshot: Multirater Surveys content templates screenshotMultirater Surveys screenshot: Multirater Surveys respondents manager screenshotMultirater Surveys screenshot: Multirater Surveys add new question screenshotMultirater Surveys screenshot: Multirater Surveys account details screenshot

Multirater Surveys reviews

Excellent
7

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  4.8
Andrew McPherson

The multi rater survey system are an excellent tool for evaluation

Reviewed 2016-05-15
Review Source: Capterra

Perception is not always reality and apart from providing an easy but detailed picture of all facets of an employee's performance and suitability for a particular role. Further they generally provide a very clear picture of a teams' performance. The only criticism we would have is that an individual scores are excessively low or high for that matter it can sometime skew the overall results. Having said that no system is absolutely "foolproof" and the results should be carefully reviewed and the anomalies at either end of the range accounted for. This is not an onerous task and is a very useful exercise in itself. While the results are anonymous if their are scores that are extreme it generally means that the person scoring has not had the scoring sufficiently explained by their supervisor or manager which in itself is another measure of performance

Response from Multirater Surveys


Andrew, thank you for your review and comments. I have requested that our tech team investigate whether it is possible to provide functionality that will assist our clients to manage extreme scores from survey raters.

Rating breakdown

Ease of use
Customer support

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Gary Williams

Benefits a'plenty!!

Reviewed 2016-05-12
Review Source: Capterra

We have been utilising the Multirater Surveys for quite a few years and can confidently say that our organisation's strengths can be attributed to the evolving outcomes provided by the surveys be it at Management, Employee or at Customer level. Being a multi-sited business Multirater ensures we can cover the broad spectrum required to have our finger on the pulse with all business units and, importantly, it is very cost effective. We run most surveys annually and have found a consistency in responses over time that gives us the foundations for managing our people at all levels. This has led to an extremely low attrition rate amongst the workforce and multiple career advancements within the business, all of which enhance the bottom line.

Response from Multirater Surveys


Gary, thank you very much for your glowing endorsement. We look forward to continuing our contribution to the ongoing success of McPherson Wines

Rating breakdown

Ease of use
Customer support

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John Hoskins

Level Five Selling

Used occasionally for 1-2 years
Reviewed 2018-08-21
Review Source: Capterra

So far excellent due to rep personal support.

Pros
The support from rep has been very important

Cons
Lacks pre post comparison of results. This is a important feature.

Response from Multirater Surveys


Thank you for your feedback John. We have recently released a new download feature which will allow you to create an excel format of the report. This means you will have access to compare data between past results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Leahy

I have been using Multirater Surveys for 3 years, excellent system that is easy to use.

Reviewed 2016-05-18
Review Source: Capterra

Pros: As an independent consultant working with a wide range of local and internationally based organisations, I find the feature of being able to customise the surveys excellent. This gives me the ability to refine the 360 Surveys to ensure they are truly relevant for the organisation and appropriate for the country we are working in. The built in question bank is comprehensive with professionally developed probing questions. Designing a survey is simple and the administration of the site is straightforward and self -explanatory. Con's: Have not had any negatives using this survey.

Response from Multirater Surveys


David, thank you for your valuable feedback. As a long term user of MRS we certainly appreciate you taking the time to review our survey platform.

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Peter Brannighan

An excellent tool for understanding the innate qualities and attributes of people

Reviewed 2016-05-12
Review Source: Capterra

A series of detailed questions whose answers give greater insight into the drivers and behaviours of employees both current and prospective. I have found these tools particularly useful in driving successful change management and transformation within many different organisations. First rate service at an economic cost

Response from Multirater Surveys


Peter, thank you for your review and your candid comments. Appreciate you taking the time to provide your feedback.

Rating breakdown

Ease of use
Customer support

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Multirater Surveys pricing

Starting from
$110/month
Pricing options
Free trial
Subscription
View Pricing Plans

Basic - US$110.00 per month
Professional - US$1,560 per year (US$130.00 per month)
Contact Multirater Surveys for White-Label & Enterprise Plan pricing details.

Multirater Surveys features

API
Automatic Notifications
Automatic Reminders
Customizable Branding
Customizable Reporting
Real Time Reporting
Self Service Portal

Activity Dashboard (339 other apps)
Activity Tracking (209 other apps)
Applicant Tracking (260 other apps)
Data Import/Export (238 other apps)
Employee Database (203 other apps)
Employee Management (278 other apps)
Employee Onboarding (190 other apps)
Employee Portal (205 other apps)
Employee Self Service (207 other apps)
Performance Management (188 other apps)
Recruiting Management (213 other apps)
Reporting & Statistics (338 other apps)
Third Party Integration (258 other apps)

Additional information for Multirater Surveys

Key features of Multirater Surveys

  • 180 Degree Performance Reviews
  • Alerts / Reminders
  • Company Board Evaluation Surveys
  • Custom Rating Scales
  • Custom Review Forms
  • Customer Surveys
  • Employee Surveys
  • Franchisee Surveys
  • Graphical Statistics
  • Individual Reports
  • Peer Appraisals
  • Rater Tracking
  • Report Access Controls
  • Step-by-Step Wizard
  • Supports External Reviewers
View All Features