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PayFocus Pricing, Features, Reviews and Alternatives
PayFocus FAQs
Q. Who are the typical users of PayFocus?
Q. Does PayFocus support mobile devices?
Q. What other apps does PayFocus integrate with?
PayFocus product overview
What is PayFocus?
PayFocus by BenefitMall is an online payroll and human resources solution built to help simplify the way small businesses manage their employees' basic HR needs. PayFocus is a feature-rich, intuitive platform with a streamlined interface for managing payroll and running reports. It provides a self-service portal for employees, and helps organizations with employee onboarding, time clock management, and accurate, compliant tax processing. Payroll notifications for important payroll-related processing and reporting activities can be viewed online, through email or in the PayFocus Mobile App (now available in both the iTunes® and Google Play® app stores).
Key benefits of using PayFocus
Typical customers
Platforms supported
Support options
Training options
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PayFocus pricing information
Value for money
4.2
/5
29
Starting from
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Pricing options
Value for money contenders
PayFocus features
Functionality
4.1
/5
29
Total features
30
2 categories
Most valued features by users
Functionality contenders
PayFocus users reviews
Overall Rating
4.4
/5
29
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.4/10
17
8
3
1
0
Overall rating contenders
Krissa G.
Verified reviewer
Used daily for 1-2 years
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I love that it allows easy access and understanding of tax processing, support, and the ability to manage HR tasks all from one place! Its perfect for our small business.
No cons were added to this review
Melissa R.
Construction, 11-50 employees
Used weekly for 1-2 years
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Payfocus has allowed payroll to be slightly less of a hassle. (I mean, who LIKES to process payroll?) I have access to view each employee's personal information. Changing status or information is a breeze. I LOVE that the reports are so easy to access and online chat is always available to help if needed. We have had a few issues in the past and the most recent took MONTHS to correct. I am not even...
No pros were added to this review
No cons were added to this review
Veronica M.
Insurance, 1-10 employees
Used daily for 6-12 months
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It was overall a very negative experience.
Basically nothing. It was very unintuitive, but I guess it was cheap.
Hands down the worst the user interface I've ever encountered. It's just terrible.
Anonymous Reviewer
Verified reviewer
Accounting, 51-200 employees
Used weekly for 2+ years
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We have been much more organized with our details around pay being kept in a central location
BenefitMall PayFocus has functioned as great HR software for our organization of just over 200 employees. Details are communicated via the BenefitMall portal which cuts down on e-mail questions to the human resources department and allows for a more efficient work environment. Pay details are posted, download paycheck details, tax information can be posted securely, direct deposit details and address locations, all in one place.
We have run into certain times where the processing tends to be slow around peak times, however, we could also do a better job submitting payroll details earlier to avoid this.
Mira H.
Farming, 51-200 employees
Used daily for 2+ years
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I enjoyed using PayFocus and the customer service staff was great!
It was easy to use and the customer service support for software was great.
The reporting feature was very limited and there were other things it could do.
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