PayFocus Pricing, Features, Reviews & Comparison of Alternatives


Online payroll and HR solutions for growing businesses.

4.56/5 (25 reviews)

PayFocus overview

PayFocus by BenefitMall is an online payroll and human resources solution built to help simplify the way small businesses manage their employees' basic HR needs. PayFocus is a feature-rich, intuitive platform with a streamlined interface for managing payroll and running reports. It provides a self-service portal for employees, and helps organizations with employee onboarding, time clock management, and accurate, compliant tax processing. Payroll notifications for important payroll-related processing and reporting activities can be viewed online, through email or in the PayFocus Mobile App (now available in both the iTunes® and Google Play® app stores).

The self-service portal enables employees to log in and start the onboarding process, providing efficiency and eliminating errors. Employees can also update personal information, as well as view and download personal data such as paystubs and W-2s online, as well as through the PayFocus Mobile App. PayFocus helps to ensure that payroll is accurate and on-time, all taxes are paid, and compliance issues are handled.

Payroll Administrators can import time clock files directly into PayFocus to help eliminate double entry. An organizational chart enables users to streamline the organization’s positions, departments and locations, as well as add employee contact information. Administrators can also assign and edit managers to employees using the manager assignment feature.

PayFocus ensures compliance with federal and state regulations, and keeps up-to-date with state and federal tax filing and deposits. The solution also provides access to BenefitMall’s knowledgeable, dedicated payroll specialists for all kinds of support and help, whenever necessary.


Pricing options
Value for money
View Pricing Plans


Business size



United States

Supported languages

PayFocus screenshot: View a list of employees and their pay periods, salaries, deductions, and morePayFocus Features (short)PayFocus screenshot: The solution stays up-to-date with state and federal tax filing and deposits PayFocus screenshot: Make sure employees are paid correctly and on-time with organized summaries and reportsPayFocus screenshot: The dashboard provides users with an overview of payroll and tasks, as well as internal messagesPayFocus screenshot: A self-service portal lets employees update personal information, view and download their personal data, paystubs and morePayFocus screenshot: Use a smartphone or tablet to ensure employees were paid on time

PayFocus reviews

Value for money
Ease of use
Customer support
Melissa Rivera

Made payroll a breeze

Used weekly for 1-2 years
Reviewed 2017-04-15
Review Source: Capterra

Payfocus has allowed payroll to be slightly less of a hassle. (I mean, who LIKES to process payroll?) I have access to view each employee's personal information. Changing status or information is a breeze. I LOVE that the reports are so easy to access and online chat is always available to help if needed. We have had a few issues in the past and the most recent took MONTHS to correct. I am not even sure if they made the necessary adjustments correctly but after such a long period, we just wanted closure. I spoke to multiple persons in customer support and even spoke to a few in management positions. After continuous calling and complaining, I finally arrived to one CSR that took the problem and evaluated with me, and did her hardest to correct the problem. She also mentioned that they were upgrading their software and that similar problems should not reoccur. All in all, GREAT SOFTWARE, and decent customer support. I have had worse experiences so I have to say that I appreciate that I could actually speak to someone that is in this country, preventing a language barrier, and that you don't have to enter a multitude of prompts and wait an eternity to speak to someone. Phone calls are answered fairly rapidly.

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Very Organized from an employee point of view

Used weekly for 2+ years
Reviewed 2018-12-08
Review Source: Capterra

We have been much more organized with our details around pay being kept in a central locationBenefitMall PayFocus has functioned as great HR software for our organization of just over 200 employees. Details are communicated via the BenefitMall portal which cuts down on e-mail questions to the human resources department and allows for a more efficient work environment. Pay details are posted, download paycheck details, tax information can be posted securely, direct deposit details and address locations, all in one place.

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Terri Kirk


Used weekly for 2+ years
Reviewed 2019-02-21
Review Source: Capterra

Overall, the payroll entry is fairly user friendly, and the reporting standard reports are good. The team is helpful to get back to you with issues.

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Krissa Goodin

Extremely easy to use and wonderful set up for both employer and employee!

Used daily for 1-2 years
Reviewed 2018-03-13
Review Source: Capterra

I love that it allows easy access and understanding of tax processing, support, and the ability to manage HR tasks all from one place! Its perfect for our small business.

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Tracie Claybrook

BenefitMall Payroll

Used weekly for 2+ years
Reviewed 2016-08-02
Review Source: Capterra

Easy to use website, easy access and self explanatory. Provides any information that I need about our payroll...Self explanitory

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PayFocus pricing

Pricing options
View Pricing Plans

Contact BenefitMall for pricing details.

PayFocus features

Employee Database
Employee Management
Employee Self Service
Time & Attendance Tracking

API (356 other apps)
Activity Dashboard (301 other apps)
Activity Tracking (184 other apps)
Applicant Tracking (221 other apps)
Automatic Notifications (296 other apps)
Automatic Reminders (190 other apps)
Compliance Management (162 other apps)
Customizable Branding (224 other apps)
Customizable Reporting (210 other apps)
Data Import/Export (207 other apps)
Employee Onboarding (161 other apps)
Employee Portal (179 other apps)
Real Time Reporting (173 other apps)
Recruiting Management (189 other apps)
Reporting & Statistics (270 other apps)
Third Party Integration (228 other apps)

Additional information for PayFocus

Key features of PayFocus

  • Online interface
  • Streamlined navigation
  • Reports
  • Import time clock files
  • Onboarding management
  • Self-service portal
  • Mobile-friendly payroll
  • Payroll management
  • View HR documents
  • Assign positions to employees
  • Update position changes
  • Position profiles
  • Organizational chart
  • Manager assignment
  • Employee contact information
  • Organize departments and locations
  • Multi-location capabilities
  • Federal tax filing and deposits
  • Attendance management
  • 401(k) tracking
  • Benefits management
  • Check printing
  • Compensation management
  • Deductions management
  • Direct deposit
  • Multi-state
  • Vacation / leave tracking
  • W-2 preparation
  • Wage garnishment
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Users can import time clock files directly into PayFocus to help eliminate double entry.

PayFocus handles all the compliance, tax and administrative issues that come with payroll.

Mobile-friendly payroll allows users to ensure employees are paid accurately and on time via smartphone or tablet.

Employees can download their paystubs and view other information through PayFocus's self-service portal.

Payroll specialists provided by BenefitMall are available to assist users whenever they are in need of help.