PerformanceHub Pricing, Features, Reviews & Comparison of Alternatives

PerformanceHub

Customisable online employee performance reviews

4.93/5 (30 reviews)

PerformanceHub overview

What is PerformanceHub?

PerformanceHub online performance reviews covers the full performance appraisal lifecycle and has a suite of features that can be customised to support your performance and talent management process. HR can configure PerformanceHub to run performance appraisal cycles at any frequency, most popular being annually, bi-annually, or even quarterly. More than that, with the 1-to-1s feature, you can even adopt industry best practice of continuous performance development.

Appraisal forms can be customised with different sections such as training or qualification data, leadership values, career aspirations, performance against organisational values, and more. If you have a competency framework, competency-based can be supported. 180 and 360 degree feedback can be provided, personal development plans created and used to track employee targets, interim reviews carried out between full performance reviews, one-to-one meetings can be tracked and recorded. Probation reviews are also supported for new starters if required. Of course, all this data would be no good without a powerful reporting system to help you make sense of it all. We have you covered there too.

PerformanceHub has a number of unique features to help with employee engagement with the performance management process. Senior management can publish the organisation's mission/vision statement, alongside organisational goals and objectives, giving all employees visibility into what the organisation wants to achieve in both the short and long term. Objectives are linked in a cascade to visualise how each employee’s personal objectives contribute to organisational objectives. Employee SMART objectives each have their own performance reviews, due dates, and relative weights, and individual objectives can also be linked to employee bonuses, with automatic calculation of bonus payments based on performance.
www.cogendo.com

Pricing

Starting from
£3.60/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
PerformanceHub screenshot: Employee's DashboardPerformaceHub-ShortPerformanceHub screenshot: Interactive Objective CascadePerformanceHub screenshot: Employee Objectives ViewPerformanceHub screenshot: Configurable objective ratings examplePerformanceHub screenshot: Objective performance reviewPerformanceHub screenshot: Objectives tracker visualisationPerformanceHub screenshot: Interactive charts

PerformanceHub reviews

Excellent
28

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.7
  4.8
  5.0
Sophie McDonald

Great 'one stop' performance management system

Used daily for 6-12 months
Reviewed 2018-05-16
Review Source: Capterra

Pros
- One stop performance management, everything you need in one place, configured to suit your organisational needs - Access to reporting - easy to monitor use and engagement - Second line support is second to none - responsive and helpful providers - Continual developments and updates to functionality

Cons
Some limitations to configuration e.g. one-to-one templates although this can be fed back for future development of functionality

Response from Cogendo


Hi Sophie,

I forgot to add this comment to your review after we released this new feature...

Your Con is no more - we've added a flexible agenda feature to one-to-ones now ;-)

Rating breakdown

Value for money
Ease of use
Features
Customer support

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David Filmer

TSG and Performance Hub

Used daily for 1-2 years
Reviewed 2019-09-30
Review Source: Capterra

The experience has been excellent to date. We were giving access to the portal to test and evaluate and provided with the time to do this without being hassled by constant sales calls. The roll out to the business was exceptionally smooth and the team at Performance Hub were extremely responsive to our requests for support with integration and delivery. Ongoing technical support has been superb - quick response times with friendly service. Definitely recommend.

Pros
Ease of use - the application is intuitive, requiring minimal tuition for new users to become competent at accessing and using the portal. The ability to store all performance related records in one place makes it a lot easier for managers to record, track and reward performance. The way in Performance Hub presents objectives and key measures was also a positive as we were looking to move to an OKR approach, which this suited. Strategically, it allows us to present every member of the team with a view of how their objectives fit into the wider picture, allowing us to visually present the golden thread, allowing people to see how they contribute to the success of the business.

Cons
Not necessarily things we did not like, but more observations about what would be useful to us: 1. A separate 'performance improvement plan' option, where a specific short term action plan can be created to address particular performance issues for an individual that sits outside of the normal process. 2. Documents/images/links - ability to upload images to appraisals, or links to documents would be a useful feature to have

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Julie Vassou

Easy to implement PerformanceHub

Reviewed 2014-01-15
Review Source: Capterra

Having just implemented PerformanceHub in our organisation, I am pleased to say that implementing the system was extremely straight-forward and pain-free. We are still learning our way around the system but the ongoing support received from the team at Congendo has been excellent; they know their product well and are quick to respond to queries and offer solutions. From an adminstrative point of view, the system is a dream; extremely straight-forward compared to some databases I have used; the system looks like a basic uncomplicated product and that is exactly what it is. From a user's point of view, there have been some teething problems (but not many!), but I believe that is more likley to be down to our users struggling to get to grips with yet another new system, and not as a result of the system itself. Based on the short-time we have had PerformanceHub in place, I believe it is a huge improvement on the time-consuming labour intensive paper based system we used previously.

Rating breakdown

Ease of use
Customer support

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Graham Jones

Performance Hub

Used daily for 2+ years
Reviewed 2020-01-20
Review Source: Capterra

Overview wanted a single tool to flow business objectives across the business and to ensure that constructive discussions where occurring between line managers and their teams regularly. Performance Hub has become how we work and is used across the entire organisation.

Pros
* Ease of use * Simplicity of commercial model * Ability to focus entire business on business goals * Ability to use the same tool across the entire business * Enforces the application of an audit-able performance management approach

Cons
* Spell checker is US (lots of zzzz's) is this configurable * Would be useful to be able to add hover text over data entry fields to reflect to users how Overview is using these fields

Response from Cogendo


Hi Graham, thanks for the great review!

Just a note to say that you can configure the spell check to be GB English. PerformanceHub uses the browser's settings for language, so all you need to do is configure your browser to be GB English.

Interesting idea on the hover text. We've got it on most buttons and icons, but not all data entry points (we thought that the label or placeholder would do). I'll be in touch with you to get some examples and we'll see what we can do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Heather Moore

Easy to implement, easy to use!

Used daily for 6-12 months
Reviewed 2018-08-20
Review Source: Capterra

In a word Awesome! PerformanceHub works really well and managers/ employees have commented on how easy it is to use. The support from Rob has been amazing during implementation, launch and employee training and this has continued now we are fully operational with the system.

Pros
PerformanceHub is simple in its concept and intuitive to use, which means employees find it easier to record their performance information. Full tutorials are available within the system and are indexed so you can jump to the information you require easily. The reporting is well thought through, providing managers with both visual and numerical data with which they can manage their teams progress. From a HR perspective PerformanceHub was easier to set up and to launch into the business than previous performance management systems I have used and customer service and ongoing support is excellent.

Cons
Its difficult to identify anything about PerformanceHub that I don't like. There are possibly features that I would like to see added in the future but in terms of a system that does what it says on the tin and meets all our basic requirements and more, its 10/10 from me! Cogendo are keen to hear customer feedback and take this on board when enhancing the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PerformanceHub pricing

Starting from
£3.60/month
Pricing options
Free trial
Subscription
View Pricing Plans

For businesses: £3.60 per employee, per month or £36 per employee, per year (paid in advance).

For nonprofits: £2.40 per employee, per month or £24 per employee per year (paid in advance).

Prices reduce for larger organisations. Our pricing calculator is here: https://www.cogendo.com/pricing

PerformanceHub features

Activity Dashboard
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Self Service
Performance Management
Real Time Reporting
Reminders
Reporting & Statistics

API (515 other apps)
Activity Tracking (261 other apps)
Applicant Tracking (311 other apps)
Employee Portal (251 other apps)
Recruitment Management (263 other apps)
Self Service Portal (318 other apps)
Third Party Integration (347 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for PerformanceHub

Key features of PerformanceHub

  • 180 & 360 degree feedback
  • Appraisal Tagging
  • Commenting
  • Company goals & objectives
  • Company mission statement
  • Competency-based reviews
  • Continuous development
  • Custom appraisal forms
  • Customizable appraisal cycle frequencies
  • Customizable branding
  • Development objectives
  • Development plans
  • Employee Management
  • Employee OnBoarding
  • Employee objectives
  • Form templates
  • Interim reviews
  • Matrix management
  • Objective weights
  • Objectives cascade
  • One-to-one meeting tracking
  • Organization chart
  • Performance levelling & balancing
  • Performance reviews
  • Probation reviews
  • Reporting & KPIs
  • Single Sign-on support
  • Talent Management
  • Third party signoff
  • Transparency controls
  • User-defined rating schemes
View All Features

Benefits

Employees can see exactly how they are contributing using PerformanceHub's interactive objective cascade feature, increasing employee engagement.

Communicate your organisations Vision and Mission statement, Goals and Objectives to all employees.

Employees can take control over their own personal development, and track progress with PerformanceHub's Personal Development Plans.

180 and 360 degree feedback can be provided through feedback or questionnaires.

Configure all aspects of PerformanceHub to meet your needs.

See a wealth of reporting in real time.

Turn on Probation Reviews to help with your on-boarding process.