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Powerpay is a cloud-based human resource management solution (HRMS) designed to help small businesses handle onboarding, payroll processing, employee records, tax filing, and more. Employees can utilize the self-service portal to view, download, or print payslips, access previous year’s statements and verification letters, and update personal information.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.6
/5
250
Starting from
No pricing info
Value for money contenders
Functionality
4.5
/5
250
Total features
29
2 categories
Functionality contenders
Overall Rating
4.7
/5
250
Positive reviews
178
69
3
0
0
Overall rating contenders
Melanie C.
Finance Manager
Nonprofit Organization Management, 1-10 employees
Review source
Transcript
Melanie C.: Hi, I'm Melanie. I'm a finance manager. I give Ceridian Powerpay five out of five stars....
Dylan H.
Finance & Admin Coordinator
Health, Wellness and Fitness, 51-200 employees
Review source
Transcript
Dylan H.: Hi, I'm Dylan. I'm a finance and administration coordinator. I give Powerpay a four out of...
Richard D.
Verified reviewer
E-Learning, 1-10 employees
Used weekly for 2+ years
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It's easy to pay each period and to handle year-end.
It is really easy to set up and use. The customer service is top-notch. Every time you log out, Ceridian asks how your service was. If you raise any issue, they give you a call. This is the level of customer service my company offers. I expect it of others, but rarely find it.
Downloading a journal file to Quickbooks should be included with all levels of service.
Hi Richard - Thank you very much for your feedback, we're delighted to hear that you find our support team so helpful!
Robin W.
Telecommunications, 51-200 employees
Used daily for 1-2 years
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Overall experience, is amazing. Like I mentioned my boss decided to try ADP and the comparison is absolutely night and day. From the implementation to the after service. After 6 months I couldn't deal with all the issues with ADP so we decided to go back to Ceridian because of the simplicity, the peace of mind and the support we had in the past.
We had been with Ceridian for years and decided to change to ADP- What a mistake. Now we're back with Ceridian and Thank goodness! This software is simple and easy every step of the way. Firstly, the set-up of the software is effortless, your team lead walks you through the process and any issues they get it fixed in a very timely manner. Next, the on boarding simple! A one page form with all the necessary...
I did not like the People tab option- I found it redundant and useless- I had it removed because it's just some much quicker in the regular (non-people) version. But besides that I'm super happy with the product.
Hi Robin - Thank you so much for the detailed feedback. We're delighted to hear that you are back to using Powerpay and that you find it so easy to use! We're also so happy that you are satisfied with our customer support team!
Frank P.
Verified reviewer
Construction, 1-10 employees
Used daily for 2+ years
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I'm in the business of electrical contracting, so the less time I spend on stuff like payroll, the better. It would actually cost me a lot more in labor to do it myself. And this way it's always done right.
Even for small business with only a few employees will benefit from using a payroll service. We've used 2 others and Ceridian was the standout for cost and customer service. Anytime I've called customer service for help, the wait has been very short (less than 2 minutes) and the agents are always well informed, friendly and helpfull.
It's complex. The service dies a LOT more than I actually use and because we have no dedicate payroll staff, it is easy to forget some of the more arcane functions that are only needed a couple of times a year.
CORRINE S.
Oil & Energy, 51-200 employees
Used other for 2+ years
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This was a good system when our company was smaller and less reporting was needed. Our growth has fuelled the need for more robust reporting, which this system cannot accommodate as time entry by day is not supported. Customer support has been very frustrating at times; I have had support staff tell me that I need to be referred to the Projects Team and will be incurring extra charges for, for things...
I was provided almost no training by my employer on how to use the software, but I adapted easily because the system is fairly intuitive.
Reporting is VERY LIMITED. We run payroll bi-weekly, and need the ability to report on specific date ranges that do not necessarily align with our pay cycles. Unable to make note of "effective date" for things such as pay increases. Customer support is very hit-and-miss.
Hi Corrine - Thank you very much for your detailed feedback. Your insight helps us to improve and to continue to innovate. We will definitely share your thoughts around reporting capabilities with our product team.
Kayla S.
Computer Software, 1-10 employees
Used weekly for 2+ years
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Powerpay was our first payroll system and makes the payroll process straightforward and easy.
The system takes some getting used to and is not the most intuitive. For a small organization like ourselves a system like Wagepoint might be easier to use and have the same features.
Q. What type of pricing plans does Powerpay offer?
Powerpay has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Powerpay?
Powerpay has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business
Q. What languages does Powerpay support?
Powerpay supports the following languages:
English
Q. Does Powerpay support mobile devices?
Powerpay supports the following devices:
Android, iPhone
Q. Does Powerpay offer an API?
Yes, Powerpay has an API available for use.
Q. What other apps does Powerpay integrate with?
Powerpay integrates with the following applications:
QuickBooks Online Advanced, Quickbooks Online
Q. What level of support does Powerpay offer?
Powerpay offers the following support options:
Email/Help Desk, Phone Support