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Powerpay Logo

Powerpay

Cloud-based HR and payroll management software

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Powerpay Pricing, Features, Reviews and Alternatives

Powerpay product overview

What is Powerpay?

Powerpay is a cloud-based human resource management solution (HRMS) designed to help small businesses handle onboarding, payroll processing, employee records, tax filing, and more. Employees can utilize the self-service portal to view, download, or print payslips, access previous year’s statements and verification letters, and update personal information.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

In Person
Documentation
Live Online
Webinars

Powerpay pricing information

Value for money

4.6

/5

250

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Powerpay features

Functionality

4.5

/5

250

Total features

29

2 categories

Most valued features by users

Reporting/Analytics
Self Service Portal
API
Alerts/Notifications
Employee Database
Employee Management
Employee Profiles
Performance Management

Functionality contenders

Powerpay users reviews

Overall Rating

4.7

/5

250

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

178

69

3

0

0

Pros
Excellent for payroll management since timely and accurately paid employees will generate good employee morale. I especially enjoy that this product is easy to use.
This improved efficiencies. Having the ability to access our whole payroll system remotely has been a great asset.
I like the ease I can toggle back and forth between payrolls. And also when I get stuck, I am always supported with Awesome Customer Service.
Cons
BUT there certainly is a bit of a learning curve which made me dislike the software at first. Although, I have used much worse and more complicated processing software in the past.
I struggled with the issuing the ROE because the codes are not all included in our profile.
There is no history of changes on employees. There is no feature to print individual payslips.

Overall rating contenders

Overall Rating

Review of Ceridian Software

Reviewed a year ago

Transcript

Melanie C.: Hi, I'm Melanie. I'm a finance manager. I give Ceridian Powerpay five out of five stars....

DH
AvatarImg

Dylan H.

Finance & Admin Coordinator

Health, Wellness and Fitness, 51-200 employees

Review source

Overall Rating

Great Product Overall!

Reviewed a year ago

Transcript

Dylan H.: Hi, I'm Dylan. I'm a finance and administration coordinator. I give Powerpay a four out of...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy-to-use with top-notch customer service

Reviewed 2 years ago

It's easy to pay each period and to handle year-end.

Pros

It is really easy to set up and use. The customer service is top-notch. Every time you log out, Ceridian asks how your service was. If you raise any issue, they give you a call. This is the level of customer service my company offers. I expect it of others, but rarely find it.

Cons

Downloading a journal file to Quickbooks should be included with all levels of service.

Vendor response

Hi Richard - Thank you very much for your feedback, we're delighted to hear that you find our support team so helpful!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ceridian *Thank goodness your Back!*

Reviewed a year ago

Overall experience, is amazing. Like I mentioned my boss decided to try ADP and the comparison is absolutely night and day. From the implementation to the after service. After 6 months I couldn't deal with all the issues with ADP so we decided to go back to Ceridian because of the simplicity, the peace of mind and the support we had in the past.

Pros

We had been with Ceridian for years and decided to change to ADP- What a mistake. Now we're back with Ceridian and Thank goodness! This software is simple and easy every step of the way. Firstly, the set-up of the software is effortless, your team lead walks you through the process and any issues they get it fixed in a very timely manner. Next, the on boarding simple! A one page form with all the necessary...

Cons

I did not like the People tab option- I found it redundant and useless- I had it removed because it's just some much quicker in the regular (non-people) version. But besides that I'm super happy with the product.

Vendor response

Hi Robin - Thank you so much for the detailed feedback. We're delighted to hear that you are back to using Powerpay and that you find it so easy to use! We're also so happy that you are satisfied with our customer support team!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Why would you do your own payroll?

Reviewed a month ago

I'm in the business of electrical contracting, so the less time I spend on stuff like payroll, the better. It would actually cost me a lot more in labor to do it myself. And this way it's always done right.

Pros

Even for small business with only a few employees will benefit from using a payroll service. We've used 2 others and Ceridian was the standout for cost and customer service. Anytime I've called customer service for help, the wait has been very short (less than 2 minutes) and the agents are always well informed, friendly and helpfull.

Cons

It's complex. The service dies a LOT more than I actually use and because we have no dedicate payroll staff, it is easy to forget some of the more arcane functions that are only needed a couple of times a year.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Easy to use product, but very limited analytics, and support is hit-and-miss.

Reviewed a year ago

This was a good system when our company was smaller and less reporting was needed. Our growth has fuelled the need for more robust reporting, which this system cannot accommodate as time entry by day is not supported. Customer support has been very frustrating at times; I have had support staff tell me that I need to be referred to the Projects Team and will be incurring extra charges for, for things...

Pros

I was provided almost no training by my employer on how to use the software, but I adapted easily because the system is fairly intuitive.

Cons

Reporting is VERY LIMITED. We run payroll bi-weekly, and need the ability to report on specific date ranges that do not necessarily align with our pay cycles. Unable to make note of "effective date" for things such as pay increases. Customer support is very hit-and-miss.

Vendor response

Hi Corrine - Thank you very much for your detailed feedback. Your insight helps us to improve and to continue to innovate. We will definitely share your thoughts around reporting capabilities with our product team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Does its job

Reviewed 2 months ago
Pros

Powerpay was our first payroll system and makes the payroll process straightforward and easy.

Cons

The system takes some getting used to and is not the most intuitive. For a small organization like ourselves a system like Wagepoint might be easier to use and have the same features.

Powerpay FAQs and common questions

Q. What type of pricing plans does Powerpay offer?

Powerpay has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Powerpay?

Powerpay has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business


Q. What languages does Powerpay support?

Powerpay supports the following languages:
English


Q. Does Powerpay support mobile devices?

Powerpay supports the following devices:
Android, iPhone


Q. Does Powerpay offer an API?

Yes, Powerpay has an API available for use.


Q. What other apps does Powerpay integrate with?

Powerpay integrates with the following applications:
QuickBooks Online Advanced, Quickbooks Online


Q. What level of support does Powerpay offer?

Powerpay offers the following support options:
Email/Help Desk, Phone Support

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