Powerpay Pricing

I was provided almost no training by my employer on how to use the software, but I adapted easily because the system is fairly intuitive.

Reporting is VERY LIMITED. We run payroll bi-weekly, and need the ability to report on specific date ranges that do not necessarily align with our pay cycles. Unable to make note of "effective date" for things such as pay increases. Customer support is very hit-and-miss.

Hi Corrine - Thank you very much for your detailed feedback. Your insight helps us to improve and to continue to innovate. We will definitely share your thoughts around reporting capabilities with our product team.

I love the simplicity. I can process payroll, remittances, T4s, stubs, etc. for 13 employees in a couple hours per month. It is quick and efficient, and the reporting is great. I love the customer service, it is UNREAL. Anytime I have an issue I can expect it to be resolved within a 15 minute phone call. Powerpay is amazing at what it does well - process. payroll.

-I dislike the benefits tracking system. I wish there were a better way to track sick days and banked days. Both of these systems are clunky, and it is absolutely integral to our business, and others, that we're able to track these better. Currently, unfortunately, we have to keep track of everything on a spreadsheet which can cause some room for error or questionable practices. I wish everything was...

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Hi Samantha - Thank you so much for your detailed feedback! We will absolutely share your comments with our product team. The insight that you are able to provide will help us to continue to innovate!

Powerpay has a very intuitive interface which as a result makes it very easy to use and operate for the users that also makes the training process easy and fast. This tool is also very cost-effective for our business due to which there is no such financial burden on our organization due to software. I am highly satisfied with their customer service that is extremely helpful but it is needed very rarely as the product is efficient enough. It has made the lives of users easy by customizing all the payroll needs be it commissions or be its deductions. This software has a very simple payroll process that requires minimal to zero manual work that even includes some payroll runs.

Whenever I wanted to make some changes in the product I couldn’t independently do it and it always needed some support from the product. I just wish that the reports in the software were slightly more vigorous because these are not really useful for the business.

I like how Powerpay can do everything I want - track salaries and benefits, process payroll, provide reports, provide ROE and T4 etc. It's a user-friendly product that makes payroll easy to administer. I also really appreciate their phone support - it's very quick and easy to call in, wait times are short and Ceridian phone staff always answer my questions. Powerpay makes my life easier, a very effective product that I have recommended to others and one that I will continue using in the future. They also offer a good variety of training and support classes.

It can be daunting to learn the product. There are a lot of menus and I feel they could be consolidated and better organized. Once you learn where everything is, it's easy to use the product.

Hi Nathan - Thank you so much for your detailed review of Powerpay. We are so happy to hear that you are satisfied. We also appreciate your feedback around product training and navigation and we will take those items away to review. Thank you again and please don't hesitate to reach out to us with any questions!

This is the 3rd company I have selected for use of Ceridian Canada to handle my payroll. The services they provide meet all my payroll needs with added peace of mind due to the Customer Service Support. The Ceridian Customer Service Team is professional, knowledgeable, relatively easy to reach, and has always been able to support me with a solution. Keep up the good work !

The platform is not very user friendly if you are a beginner as there are lots of services offered. However if you call Customer Support, they will train and guide your through. Also the price of this payroll services is on high side, but you get what you pay for. I've worked with ADP before (for USA payroll), but I chose Ceridian Canada for Canadian Payroll again and again.

Hi Linda - Thank you very much for your detailed feedback, we greatly appreciate it! We are happy to hear that you have been able to lean on the support team when you need to and that they can walk you through what you need.

ease of use and the customer support. every time we call customer support always very helpful.

each add on is additional cost - for some of the other modules.

Performing weekly and bi-weekly payrolls with Ceridian Powerpay are very easy and efficient to process. Convenient features of the program include the ability to set up multiple bank accounts for each employee to be able to split their pay into different accounts, the self service features for staff to view and print their paystubs online through their own personal login and to easily set up permanent and temporary deductions like group benefits deductions or one time additional federal tax deductions.

I would like to see the ability to separately search and print an employees paystub - current period or prior period without having to print all employees.

Hi Richard - Thank you very much for your feedback! We're happy to hear that you find Powerpay easy to use and efficient!

Setup process was smooth and assistance provided each step of the way.

I would like to see a holiday pay calculation feature.

Hi Janice - Thank you for your feedback, it is greatly appreciated.

The customer support is top notch, and it is cost effective

Could have more useable report. Things as simple as staff lists, employee birthday report for celebrating specials events, Years of service for celebrations, ect.

Hi Bryce - thank you so much for the feedback. We're glad that you've had positive experiences with Powerpay and our customer support team.

I like the personalize customer service support that comes with it.

Not really any major cons it was a little pricier but overall worth the cost.

Hi Catharine - Thank you very much for your feedback! We're glad you find our customer support team helpful!

We only do basic payroll. This product suits our needs in terms of processing, customer support, features and cost. I like that this does the payroll deduction remittance and tax forms submission not to mention that it is user-friendly and customer service is always there if you need help.

We are doing bi-weekly payroll and for salaried employees you need to enter their bi-weekly rate and not their annual salary. But I guess this makes sense as sometimes there are 27 pays in a year (usually it is 26 pays in a year).

The customer ongoing support. There has been pros and cons with the product but the customer service has been exceptional throughout.

Its a little bit expensive, and the implementation was not as easy as i had expected.

Hi Carson - Thank you for the feedback, we greatly appreciate it. We're happy to hear that our support team has been able to assist through any issues you may have had.

Always user friendly and easy to figure out!

Nothing that impacts my use of it. Easy to use, no complaints.

Hi Nancy - Thank you so much for your feedback! We appreciate your loyalty over the last 11+ years and we're glad that we've been able to support!

ease of use and cost. We use this for 3 Canadian employees and it is exactly what we need.

It is really basic and there are a few things I would like to see added, like storage of termed employees. But we pay for basic and it works excellently for what we need.

Hi Heather - Thank you for your feedback. The insight you provide helps us to continue to innovate and improve.

One of the important features is the ability to pay employees via the banking system. The cheques are not issued and waiting for collection. Powerpay also simplifies the year end reporting process for T4's and other payments based on payroll at the federal and provincial levels.

The reporting tools should be included in the software price.

Hi Jacqueline - Thank you for your feedback! We greatly appreciate it!

Being able to add employees, the reports, and mostly the service team - always available and very professional.

Some options are not user friendly, but with the support team it is easily overcome.

Hi Rob - Thank you for your feedback around Powerpay! We are glad you see value in the tool and have been able to lean on our support team.

Very easy to navigate, staff are very patient with all my questions

I have no negative comments. Love everything that Ceridian has to offer.

Hi Thadee - Thank you very much for your feedback!

Powerpay is easy to use and most important of all, has outstanding Customer Service, especially for business owners and practitioners who may not be payroll experts. I have always had excellent service from Ceridian.

Some small clients consider pricing a bit high.

Hi Monica - Thank you for taking the time to leave us a review, we appreciate your feedback very much!

ease of use, input is quick and straighforward

availability of variety of reports is limited

Hi Emmie - Thank you for your feedback!

The customer support is way above average. Always a great experience.

It isn't always fully intuitive to find what you are looking for.

Hi Kurt - thank you very much for your feedback, we're happy to hear you find value in using Powerpay.