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Powerpay Logo

Powerpay

Cloud-based HR and payroll management software

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Powerpay Pricing

Pricing overview

Value for money rating

4.7

/5

250

Price starts from

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Pricing options
Free plan
Subscription
Free trial

Pricing details

Powerpay is available across 4 pricing tiers, Powerpay, Powerpay Plus, Powerpay People, and Powerpay Managed. Please contact Ceridian directly for pricing information.

What users say

I am very satisfied with Powerpay. Good value for the cost of the program and easy to use.
Overall this is a very good program. It is inexpensive and reliable.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Why would you do your own payroll?

Reviewed a month ago

I'm in the business of electrical contracting, so the less time I spend on stuff like payroll, the better. It would actually cost me a lot more in labor to do it myself. And this way it's always done right.

Pros

Even for small business with only a few employees will benefit from using a payroll service. We've used 2 others and Ceridian was the standout for cost and customer service. Anytime I've called customer service for help, the wait has been very short (less than 2 minutes) and the agents are always well informed, friendly and helpfull.

Cons

It's complex. The service dies a LOT more than I actually use and because we have no dedicate payroll staff, it is easy to forget some of the more arcane functions that are only needed a couple of times a year.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Easy to use product, but very limited analytics, and support is hit-and-miss.

Reviewed a year ago

This was a good system when our company was smaller and less reporting was needed. Our growth has fuelled the need for more robust reporting, which this system cannot accommodate as time entry by day is not supported. Customer support has been very frustrating at times; I have had support staff tell me that I need to be referred to the Projects Team and will be incurring extra charges for, for things...

Pros

I was provided almost no training by my employer on how to use the software, but I adapted easily because the system is fairly intuitive.

Cons

Reporting is VERY LIMITED. We run payroll bi-weekly, and need the ability to report on specific date ranges that do not necessarily align with our pay cycles. Unable to make note of "effective date" for things such as pay increases. Customer support is very hit-and-miss.

Vendor response

Hi Corrine - Thank you very much for your detailed feedback. Your insight helps us to improve and to continue to innovate. We will definitely share your thoughts around reporting capabilities with our product team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An honest review from a Powerpay lover who has some improvement recommendations for the software.

Reviewed 2 years ago

-I would consider QBO's payroll functionalities one of your greatest competitors for small businesses. The reason I haven't switched to QBO's system is because you definitely have a price advantage over them. That said, their payroll tracking and time management system does make it tempting. If you could implement a time tracking app like they have which exports the employee's time right to the rapid entry page on Ceridian, I would be expect this to be a large value add for powerpay. I would also consider paying extra for this feature.

Pros

I love the simplicity. I can process payroll, remittances, T4s, stubs, etc. for 13 employees in a couple hours per month. It is quick and efficient, and the reporting is great. I love the customer service, it is UNREAL. Anytime I have an issue I can expect it to be resolved within a 15 minute phone call. Powerpay is amazing at what it does well - process. payroll.

Cons

-I dislike the benefits tracking system. I wish there were a better way to track sick days and banked days. Both of these systems are clunky, and it is absolutely integral to our business, and others, that we're able to track these better. Currently, unfortunately, we have to keep track of everything on a spreadsheet which can cause some room for error or questionable practices. I wish everything was...

Vendor response

Hi Samantha - Thank you so much for your detailed feedback! We will absolutely share your comments with our product team. The insight that you are able to provide will help us to continue to innovate!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple, robust and efficient payroll software

Reviewed 8 months ago

We have been using this payroll software in our organization. As the name implies, the software is great in all the processing of payroll-related staff. It is solving all of the problems regarding the administration of payroll very efficiently and simultaneously it also provides the process a little more streamlined as well as simplified. Altogether, I just love this software and it is one of the best payroll software out there.

Pros

Powerpay has a very intuitive interface which as a result makes it very easy to use and operate for the users that also makes the training process easy and fast. This tool is also very cost-effective for our business due to which there is no such financial burden on our organization due to software. I am highly satisfied with their customer service that is extremely helpful but it is needed very rarely as the product is efficient enough. It has made the lives of users easy by customizing all the payroll needs be it commissions or be its deductions. This software has a very simple payroll process that requires minimal to zero manual work that even includes some payroll runs.

Cons

Whenever I wanted to make some changes in the product I couldn’t independently do it and it always needed some support from the product. I just wish that the reports in the software were slightly more vigorous because these are not really useful for the business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ceridian Powerpay is a user-friendly, cost-effective payroll management system

Reviewed 2 years ago

Powerpay makes payroll and HR management a breeze. It takes care of remittances, filing, government and CRA requirements, T4, ROE etc etc. Without Ceridian we would need additional staff to take care of payroll. Ceridian is a fantastic product that I highly recommend.

Pros

I like how Powerpay can do everything I want - track salaries and benefits, process payroll, provide reports, provide ROE and T4 etc. It's a user-friendly product that makes payroll easy to administer. I also really appreciate their phone support - it's very quick and easy to call in, wait times are short and Ceridian phone staff always answer my questions. Powerpay makes my life easier, a very effective product that I have recommended to others and one that I will continue using in the future. They also offer a good variety of training and support classes.

Cons

It can be daunting to learn the product. There are a lot of menus and I feel they could be consolidated and better organized. Once you learn where everything is, it's easy to use the product.

Vendor response

Hi Nathan - Thank you so much for your detailed review of Powerpay. We are so happy to hear that you are satisfied. We also appreciate your feedback around product training and navigation and we will take those items away to review. Thank you again and please don't hesitate to reach out to us with any questions!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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PowerPay - Payroll with peace of mind

Reviewed 2 years ago

The peace of mind and support of Ceridian Customer Service is the reason I choose Ceridian Canada again and again for all my payroll needs.

Pros

This is the 3rd company I have selected for use of Ceridian Canada to handle my payroll. The services they provide meet all my payroll needs with added peace of mind due to the Customer Service Support. The Ceridian Customer Service Team is professional, knowledgeable, relatively easy to reach, and has always been able to support me with a solution. Keep up the good work !

Cons

The platform is not very user friendly if you are a beginner as there are lots of services offered. However if you call Customer Support, they will train and guide your through. Also the price of this payroll services is on high side, but you get what you pay for. I've worked with ADP before (for USA payroll), but I chose Ceridian Canada for Canadian Payroll again and again.

Vendor response

Hi Linda - Thank you very much for your detailed feedback, we greatly appreciate it! We are happy to hear that you have been able to lean on the support team when you need to and that they can walk you through what you need.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of Ceridian Power pay

Reviewed a year ago

wonderful experience productivity improvement

Pros

ease of use and the customer support. every time we call customer support always very helpful.

Cons

each add on is additional cost - for some of the other modules.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ceridian Powerpay

Reviewed 2 years ago

I am very satisfied with Powerpay. Good value for the cost of the program and easy to use.

Pros

Performing weekly and bi-weekly payrolls with Ceridian Powerpay are very easy and efficient to process. Convenient features of the program include the ability to set up multiple bank accounts for each employee to be able to split their pay into different accounts, the self service features for staff to view and print their paystubs online through their own personal login and to easily set up permanent and temporary deductions like group benefits deductions or one time additional federal tax deductions.

Cons

I would like to see the ability to separately search and print an employees paystub - current period or prior period without having to print all employees.

Vendor response

Hi Richard - Thank you very much for your feedback! We're happy to hear that you find Powerpay easy to use and efficient!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great value for service

Reviewed 2 years ago

Having a team of professionals who can answer questions in a quick and professional manner has been so refreshing compared to our last provider

Pros

Setup process was smooth and assistance provided each step of the way.

Cons

I would like to see a holiday pay calculation feature.

Vendor response

Hi Janice - Thank you for your feedback, it is greatly appreciated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall positive experiences

Reviewed a year ago

Overall positive and very user friendly

Pros

The customer support is top notch, and it is cost effective

Cons

Could have more useable report. Things as simple as staff lists, employee birthday report for celebrating specials events, Years of service for celebrations, ect.

Vendor response

Hi Bryce - thank you so much for the feedback. We're glad that you've had positive experiences with Powerpay and our customer support team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great support

Reviewed 2 years ago

Very reliable

Pros

I like the personalize customer service support that comes with it.

Cons

Not really any major cons it was a little pricier but overall worth the cost.

Vendor response

Hi Catharine - Thank you very much for your feedback! We're glad you find our customer support team helpful!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ceridian Payroll

Reviewed 5 months ago
Pros

We only do basic payroll. This product suits our needs in terms of processing, customer support, features and cost. I like that this does the payroll deduction remittance and tax forms submission not to mention that it is user-friendly and customer service is always there if you need help.

Cons

We are doing bi-weekly payroll and for salaried employees you need to enter their bi-weekly rate and not their annual salary. But I guess this makes sense as sometimes there are 27 pays in a year (usually it is 26 pays in a year).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Powerpay review after first year

Reviewed 2 years ago

It has replaced and improved our overall payroll process and some HRIS material. Customer service again has been great.

Pros

The customer ongoing support. There has been pros and cons with the product but the customer service has been exceptional throughout.

Cons

Its a little bit expensive, and the implementation was not as easy as i had expected.

Vendor response

Hi Carson - Thank you for the feedback, we greatly appreciate it. We're happy to hear that our support team has been able to assist through any issues you may have had.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Professional, kind and knowledgeable staff!

Reviewed 2 years ago

I have been a customer of Ceridian / Power Pay for over 11 years with this business and in past 2 years with another business we owned and operated. I have referred them to everyone I can. Fantastic service, value and professionalism.

Pros

Always user friendly and easy to figure out!

Cons

Nothing that impacts my use of it. Easy to use, no complaints.

Vendor response

Hi Nancy - Thank you so much for your feedback! We appreciate your loyalty over the last 11+ years and we're glad that we've been able to support!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good choice for a minimal system

Reviewed a year ago

Excellent customer service!!!!

Pros

ease of use and cost. We use this for 3 Canadian employees and it is exactly what we need.

Cons

It is really basic and there are a few things I would like to see added, like storage of termed employees. But we pay for basic and it works excellently for what we need.

Vendor response

Hi Heather - Thank you for your feedback. The insight you provide helps us to continue to innovate and improve.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Powerpay Review January 2021

Reviewed 2 years ago
Pros

One of the important features is the ability to pay employees via the banking system. The cheques are not issued and waiting for collection. Powerpay also simplifies the year end reporting process for T4's and other payments based on payroll at the federal and provincial levels.

Cons

The reporting tools should be included in the software price.

Vendor response

Hi Jacqueline - Thank you for your feedback! We greatly appreciate it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerpay - a good choice for Payroll

Reviewed 2 years ago

This is a very economical, time-saving solution to payroll for our small non-profit organization

Pros

Being able to add employees, the reports, and mostly the service team - always available and very professional.

Cons

Some options are not user friendly, but with the support team it is easily overcome.

Vendor response

Hi Rob - Thank you for your feedback around Powerpay! We are glad you see value in the tool and have been able to lean on our support team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and Affordable

Reviewed 2 years ago

Ceridian is always there for me when ever I have a question!!

Pros

Very easy to navigate, staff are very patient with all my questions

Cons

I have no negative comments. Love everything that Ceridian has to offer.

Vendor response

Hi Thadee - Thank you very much for your feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ceridian Powerpay

Reviewed 2 years ago

I've always had a positive experience with Powerpay

Pros

Powerpay is easy to use and most important of all, has outstanding Customer Service, especially for business owners and practitioners who may not be payroll experts. I have always had excellent service from Ceridian.

Cons

Some small clients consider pricing a bit high.

Vendor response

Hi Monica - Thank you for taking the time to leave us a review, we appreciate your feedback very much!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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woth the cost

Reviewed 2 years ago
Pros

ease of use, input is quick and straighforward

Cons

availability of variety of reports is limited

Vendor response

Hi Emmie - Thank you for your feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Just the right features and value for us.

Reviewed a year ago

Excellent overall experience.

Pros

The customer support is way above average. Always a great experience.

Cons

It isn't always fully intuitive to find what you are looking for.

Vendor response

Hi Kurt - thank you very much for your feedback, we're happy to hear you find value in using Powerpay.