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Volgistics Logo

Software for volunteer recruiting, tracking and coordination

Last updated: May 2024

Volgistics Pricing, Features, Reviews and Alternatives

Volgistics product overview

Price starts from

9

Per month

Per Feature

What is Volgistics?

Volgistics is a web-based software with a user-friendly interface that manages past, current and future volunteers and coordinators. Users can assign and track roles within many types of organizations from small local animal shelters to large international services.

Key benefits of using Volgistics

Volgistics is web-based so users can manage their volunteer database from any computer, at home or on the go.

With the optional VicNet module, each volunteer has access to their own profile and can update their information, receive messages and sign up for schedule openings.

When adding a new volunteer record to Volgistics it can be marked as an individual record or a group record to track groups of people who serve collectively.

Users can search and view volunteers in Volgistics based on classifications such as adult, junior, employee, RSVP, periodic, etc. and mark selected volunteers with tags.

The ‘site level access’ feature enables organizations to create two or more ‘sites’ in their Volgistics database in which specific coordinators will have access to only a particular group of volunteer records.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Knowledge Base

Training options

Documentation
Live Online
Videos
Webinars

Volgistics pricing information

Value for money

4.5

/5

95

Starting from

9

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Volgistics features

Functionality

4.2

/5

95

Total features

55

6 categories

Most valued features by users

Reporting/Analytics
Self Service Portal
Alerts/Notifications
Reporting & Statistics
Customizable Reports
Data Import/Export
Employee Database
Reminders

Volgistics users reviews

Overall Rating

4.6

/5

95

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.56/10
Rating distribution

5

4

3

2

1

66

19

7

2

1

Pros
It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold.
The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses.
I have been super-satisfied with Volgistics - it covers all the bases and is extremely user friendly and the support staff is the best bar none. It's really intuitive and very clearly laid out.
Cons
After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account.
The features didn't keep up with technology - lack of mobile functionality, poor use of texting, not very attractive.
And because you have to pay per volunteer, for a large organization that utilizes a lot of people, it's practically fiscally impossible to keep a running history of your volunteer program.
NS
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Nusrat S.

Volunteer Program Manager

Museums and Institutions, 51-200 employees

Review source

Overall Rating

Volgistics Review: Super helpful and very economical!

Reviewed 8 months ago

Transcript

Speaker 1: My name is Nusrat, I am a volunteer manager. I've worked at a nonprofit aquarium at a university, size of about 200 employees part-time and full-time, and I would rate Volgistics at a five, five out five. Before I arrived at the workplace where I was for almost 13 years, we had been using a paper system for record keeping, and sign in, and scheduling, as well as spreadsheets, and it just wasn't doing a comprehensive job of keeping track of the volunteer program as a whole, and there was a clear need for a system that would provide that support. In the industry of like institutions, aquariums, and museums, there are a lot of other places that use the system and I'm sure there was a process of serving others, peers, in the community and nationally across the board to see what other people were using, and it has definitely been a system that's been around and it's trusted so that was the reason for us to choose it. Starting any new system is going to have its growing pains. The major hurdles and barriers are just that initial data input, which I frankly see as a potential volunteer opportunity in itself. But once that hurdle is overcome, really the only unique situation I came across when I first was exposed to logistics was that there was one single volunteer among about 500 to 600 people who did not have an email address. And of course, that was a situation where we wanted to support the volunteer, obviously not exclude them, so we did more hands-on support with that one individual. Apart from that, really it was just the heavy lift at the beginning of inputting all the user information and getting it started. And after that, it just basically takes care of itself. I have no complaints whatsoever about Volgistics. I've always had the most seamless, easy, and productive experience. I would say if you were just starting off using Volgistics, something to think about is planning out your framework for how you want to divide up the volunteer roles, they're called assignments in Volgistics, and just kind of being thoughtful about how you set it up from the start. It's very much oriented to self-service, so once volunteers have access to the system, they have a lot of autonomy in terms of scheduling based on what you allow them, but I would give a lot of thought to how you set that initial system up and the schedule up so that once you have that framework ready to go, you have a really good foundation for building out everything else.

ES
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Ellen S.

Airlines/Aviation,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Robust software for volunteer scheduling

Reviewed 7 years ago

Easy scheduling, instant response from customer support, good reporting, amazingly complete volunteer database with so many ways to enter data.

Pros

The volunteer interface with the software is so easy to use. A 10 minute demonstration and 98% of our volunteers are off and running. The support could not be better, within minutes you have an answer to your question, and if you don't look at it promptly, you receive an email saying it is there. Once you find your way around the reports, the reporting is very good. Schedule reminders are sent to all volunteers reminding them of their assignments which is awesome.

Cons

We run a neighbor to neighbor village and we would have liked a donor and member database. We have found a work-a-round for the members, although it means more data entry on our part. The reports are not always intuitive and it takes a while to get the data you want to see in the report.

Vendor response

Thank you for the review! We're glad that Volgistics is a good fit for you, and we appreciate your feedback on the reporting features.

KP
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Karen P.

Museums and Institutions, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Volgistics is My Connection to Volunteers and Staff

Reviewed 3 years ago

It has been wonderful. They are so responsive to questions and sharing upgrades. I am a part of a Volunteer Coordinators group in my county, and almost all of our organizations use Volgistics. Our county government even got it for their volunteer corps because of the positive experiences the rest of us have had. I wouldn't want to use any other volunteer software!!!!!

Pros

It is intuitive and user-friendly. I was able to navigate and explore when I started this job, and have found so many uses that have streamlined my job and provided other staff with helpful information/features that they can use as well. When I am asked for volunteer data for grants and other projects, I am able to quickly provide it, which I know is appreciated by our Garden team.

Cons

Switching volunteers from active to inactive in assignments has sometimes been problematic because it seems we lose the data for future reports. It may be that I'm going about it the wrong way; it's something I'm working on.

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Verified reviewer

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Lacking Live Customer Service Support

Reviewed 3 years ago
Pros

I like that you can log in on-line and access your volunteer data from any computer. It's very user friendly.

Cons

I've had Volgistics since my previous workplace had to switch over from Volunteer Works when it became obsolete. I've worked with Volgistics for 15 years at two different organizations, but I am not a fan of the email-based customer support. I would much rather be able to speak with a live representative over the phone to accomplish what I need.

KB
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Katia B.

Performing Arts, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding Support Service

Reviewed 2 years ago

My overall experience with Volgistics has been positive. I have not run into many issues with the software that could not be remedied. Any issues that I have needed help with, your incredible support staff have been able to assist every single time. I cannot say enough what a professional, kind, helpful team you have working there. I love that it is an actual person writing back to you and that they break down their answers so that everything is easy to understand. They also have always gotten back to me within a few minutes of every question submission I have had, which is incredibly convenient. Your company should be very proud to have such an awesome staff. Please thank them all again from me, I really appreciate just the genuine kindness they have shown me.

Pros

The Volgistics software is easy to navigate and makes scheduling for my volunteer ushers at our Theatre very easy.

Cons

One of my volunteers mentioned that they would appreciate being able to see WHO is signed up for our events, so that they will know who they are working with.

JL
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Joe L.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Volunteer Management Software

Reviewed 7 years ago

I have used this program at the last 3 non profits I have come into. I believe in the program because of all the benefits it offers. It truly helps maintain records, save time and is the best tool any volunteer manager can ask for!

Pros

This is the best software. They are low cost, offer great benefits and the programs does so much! I travel the country fixing volunteer programs, and have brought the volgistics program to the last 3 non profits who still use the software to this day. It tracks hours, checklists and trainings, allows for text alerts, builds schedules and much much much much (not a type) more. The program does so much to help volunteer departments fill the need of the organization. It truly is the Cadillac of volunteer programs and will do you great service.

Cons

To be honest, there truly are no cons to the program. You will LOVE Volgistics! It is an amazing program.

Volgistics FAQs

Q. What type of pricing plans does Volgistics offer?

Volgistics has the following pricing plans:
Starting from: $9.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Volgistics?

Volgistics has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Volgistics support?

Volgistics supports the following languages:
English


Q. Does Volgistics support mobile devices?

Volgistics supports the following devices:
Android, iPad, iPhone


Q. Does Volgistics offer an API?

No, Volgistics does not have an API available.


Q. What other apps does Volgistics integrate with?

Volgistics integrates with the following applications:
Verified First


Q. What level of support does Volgistics offer?

Volgistics offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base

Related categories