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extendedReach Logo

Foster care management for child placement agencies

Table of Contents

extendedReach - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

extendedReach overview

What is extendedReach?

extendedReach is a foster care management solution for child placement agencies designed to help users track children, manage foster homes, control agency workloads, generate reports, manage licensing, and more. The extendedReach platform can also support residential and group homes, shelter care, independent living, adoption and refugee programs, and other placement agencies. The web-based SaaS system can be accessed anywhere via desktop or mobile device using the native Android and iOS applications.

In order to help agencies to manage their foster care program, extendedReach provides tools for document management, a searchable foster home database, case management, reporting, foster home licensing, and history tracking for each child. Users can create, edit, store, and access documents within extendedReach including contracts, case notes, licenses, outcomes, and any other documents relating to cases. Documents can be stored and organized according to the child or case and users with permissions have instant access to all documents relating to each case. The extendedReach platform also facilitates the creation of a foster home database which can be searched and filtered by geographic location, age preferences, gender preferences, number of available rooms, service type, and more, in order to help find the most suitable home.

extendedReach can be used to manage agency workloads by assigning tasks to employees based on the capacity, case difficulty, and workload, and each employee can view and manage their workload through their personalized dashboard. Foster homes can track progress on their related cases, and access any information updates or documents, through the self service portal and specialized foster home website. extendedReach automatically logs everything that occurs with each foster child meaning each child has a complete history on record.

Key benefits of using extendedReach

  • Manage foster home licensing to ensure that all foster homes are adhering to state and local government laws and policies though training, visits, payments, and more. Agencies can view a household's license expiry dates and type of license when trying to place children.

  • Generate reports on aspects such as intake, demographics, discharges, medical, CFSR, outcomes, and more, and choose from a selection of built-in report templates.

  • Organize and share all the information and documents relating to individual children, families, and foster homes. Documents can be created, edited, shared, and accessed within extendedReach and notes can be added to case files.

  • Allow foster homes to access the system through a specialized foster home website and give foster parents the opportunity to update their profile and view progress updates on any ongoing cases.

  • Manage workloads within extendedReach by allocating cases and tasks to employees based on their availability and skills. Each staff member can access information about their cases on their own personalized home page.
  • Starting price

    500per feature /
    per month

    Alternatives

    with better value for money


    Pros & Cons

    Customer Support

    Pricing

    Client Documentation

    Navigation

    User Interface

    Implementation Process

    extendedReach’s user interface

    Ease of use rating:

    extendedReach pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(26)
    5(36)

    What do users say about extendedReach?

    The support we have received while implementing this new feature for our organization has been top-notch.

    Select to learn more


    Who uses extendedReach?

    Based on 62 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Nonprofit Organization Management
    Individual & Family Services
    Mental Health Care
    Civic & Social Organization
    Others

    Use cases

    Social Work Case Management
    Case Management
    Nonprofit
    Human Services
    Mental Health

    extendedReach's key features

    Most critical features, based on insights from extendedReach users:

    Client management
    Case notes
    Document management
    Forms management
    Reporting/Analytics
    Assessment management

    All extendedReach features

    Features rating:

    Electronic payments
    Case management
    Customizable reports
    Accounting
    Goal setting/tracking
    HIPAA compliant
    Member database
    Program management
    Project time tracking
    Records management
    Referral management
    Referral tracking
    Registration management
    Reporting & statistics
    Scheduling
    Self service portal
    SSL security
    Task management
    Time tracking
    Training management
    Volunteer management
    Workflow management
    Accounting integration
    Activity dashboard
    Activity tracking
    Administrative Reporting
    Alerts/Escalation
    API
    Billing & invoicing
    Calendar management
    Certification & licensing
    Child Welfare Management
    Client portal
    Contact database
    Customizable fields
    Dashboard creation
    Document storage
    Electronic signature
    Email alerts
    Employee management

    extendedReach alternatives

    extendedReach logo

    Starting from

    500

    Per month

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    extendedReach pricing

    Value for money rating:

    Starting from

    500

    Per month

    Per Feature

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about extendedReach price and value

    Value for money rating:

    To see what individual users think of extendedReach's price and value, check out the review snippets below.

    “I like the user friendliness, & the program layout and ease to navigate. Being able to use from anywhere is a great asset as well.”
    MM

    Mark M.

    Family Consultant/Placement Coordinator

    “I have transitioned to a new agency that uses Extended Reach and OMG has it been a beautiful transition. What I love about ER is that it is tailored for the individual needs of your company.”
    KG

    Karina G.

    LCPAA

    extendedReach integrations (3)

    Integrations rated by users

    We looked at 62 user reviews to identify which products are mentioned as extendedReach integrations and how users feel about them.

    Integration rating: 3.0 (1)

    This is a great product as well but is not very user friendly. It takes a great deal of work to understand it and then pull the appropriate information. We still haven't been able to use this for our needs due to this.

    TG

    Tina G.

    Treatment Director

    extendedReach customer support

    What do users say about extendedReach customer support?

    Customer support rating:

    We analyzed 23 verified user reviews to identify positive and negative aspects of extendedReach customer support.

    Widespread user sentiment highlights fast, friendly, and responsive customer support that consistently goes the extra mile.

    A significant portion of users appreciate the personalized attention, helpful training, and ongoing support provided by the team.

    Support options

    Phone support
    Chat
    Email/help desk

    Training options

    Documentation
    Webinars
    Live online

    To see what individual users say about extendedReach's customer support, check out the review snippets below.

    “We're constantly complimented on the 'ease of use' of our software choice during licensing visits and external audits. Plus, customer support is fast, friendly, and always goes the extra mile to respond to our needs. ”

    JB

    Judy B.

    Quality Improvement Coordinator

    “We feel like we get personalized support and attention whenever we have questions or problems to solve.”

    DP

    Denise P.

    Vice President

    “The support team has been extremely helpful with any questions, training, as well as additions we may want to add.”

    DS

    Donnis S.

    Executive Director

    extendedReach FAQs

    Q. Who are the typical users of extendedReach?

    extendedReach has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    These products have better value for money


    Q. What languages does extendedReach support?

    extendedReach supports the following languages:
    English


    Q. Does extendedReach support mobile devices?

    extendedReach supports the following devices:
    Android, iPad, iPhone


    Q. Does extendedReach offer an API?

    Yes, extendedReach has an API available for use.


    Q. What level of support does extendedReach offer?

    extendedReach offers the following support options:
    Phone Support, Chat, Email/Help Desk

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