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extendedReach

4.5
(61)

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Foster care management for child placement agencies

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(1)

extendedReach Pricing, Features, Reviews and Alternatives

extendedReach FAQs

Q. What type of pricing plans does extendedReach offer?

extendedReach has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of extendedReach?

extendedReach has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does extendedReach support?

extendedReach supports the following languages:
English

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Q. Does extendedReach support mobile devices?

extendedReach supports the following devices:
Android, iPad, iPhone

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Q. Does extendedReach offer an API?

Yes, extendedReach has an API available for use.

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Q. What other apps does extendedReach integrate with?

extendedReach integrates with the following applications:
QuickBooks Online Advanced, Zoho Analytics

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Q. What level of support does extendedReach offer?

extendedReach offers the following support options:
Phone Support, Chat, Email/Help Desk

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extendedReach product overview

What is extendedReach?

extendedReach is a foster care management solution for child placement agencies designed to help users track children, manage foster homes, control agency workloads, generate reports, manage licensing, and more. The extendedReach platform can also support residential and group homes, shelter care, independent living, adoption and refugee programs, and other placement agencies. The web-based SaaS system can be accessed anywhere via desktop or mobile device using the native Android and iOS applications.

Key benefits of using extendedReach

  • Manage foster home licensing to ensure that all foster homes are adhering to state and local government laws and policies though training, visits, payments, and more. Agencies can view a household's license expiry dates and type of license when trying to place children.

  • Generate reports on aspects such as intake, demographics, discharges, medical, CFSR, outcomes, and more, and choose from a selection of built-in report templates.

  • Organize and share all the information and documents relating to individual children, families, and foster homes. Documents can be created, edited, shared, and accessed within extendedReach and notes can be added to case files.

  • Allow foster homes to access the system through a specialized foster home website and give foster parents the opportunity to update their profile and view progress updates on any ongoing cases.

  • Manage workloads within extendedReach by allocating cases and tasks to employees based on their availability and skills. Each staff member can access information about their cases on their own personalized home page.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Chat
    Email/Help Desk

    Training options

    Documentation
    Webinars
    Live Online

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    extendedReach pricing information

    Value for money

    4.4

    /5

    61

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    Subscription
    Free trial
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    Value for money contenders

    extendedReach features

    Functionality

    4.2

    /5

    61

    Total features

    45

    3 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    Activity Tracking
    Scheduling
    Document Management
    Self Service Portal
    Workflow Management
    API

    Functionality contenders

    extendedReach users reviews

    Overall Rating

    4.5

    /5

    61

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.74/10
    Rating distribution

    5

    4

    3

    2

    1

    36

    19

    6

    0

    0

    Pros
    I like the user friendliness, & the program layout and ease to navigate. Being able to use from anywhere is a great asset as well.
    I have transitioned to a new agency that uses Extended Reach and OMG has it been a beautiful transition. What I love about ER is that it is tailored for the individual needs of your company.
    ExtendedReach is easy to navigate, logical, and user friendly. What I like most about this software is that the support and training provided is excellent.
    Cons
    I can't say there's anything I actually dislike, though.
    I have had some problems that customer service has not been able to solve yet.
    The software does not seem to be very well suited to behavioral health. Clinicians complain that some documentation disappears.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Milo W.

    Individual & Family Services, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Advanced and expansive care management tool

    Reviewed 4 years ago

    Our non-profit agency has benefitted greatly since becoming a Kaleidacare customer. Kaleidacare allows us to have a central database to track all of our clients and facilities, as well as staff and their notes and documentation. With Kaleidacare, we've become much more "Paper-lite". This software has truly transformed the way our social workers do their work, and how we access information for the better. Moreover, the Kaleidacare staff is phenomenal. All interactions with the staff has been positive and even exceeded expectations. Your agency's happiness is very important to them and they will go out of their way to ensure you are utilizing the system with maximum efficiency.

    Pros

    We love the software's robust reporting capabilities as well as the tracking tools, custom form builder, and the vast amount of data you are able to track in Kaleidacare.

    Cons

    Kaleidcare offers regular live webinar trainings and has a pretty extensive FAQ section, but I would love to see more video tutorials, perhaps even courses in the future! I can't say there's anything I actually dislike, though.

    SK
    AvatarImg

    Sean K.

    Nonprofit Organization Management, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Kaleidacare Simplicity

    Reviewed 3 years ago
    Pros

    Most features are used the same way making it easy for new user setup. The ability to customize forms makes the software easily expandable.

    Cons

    Want more customization options with building custom forms and lack of a comprehensive security auditing tool.

    RD
    AvatarImg

    Reema D.

    Program Development, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Case Management for Busy People

    Reviewed 22 days ago

    I like how eR is set up, and when it functions as intended it is really great. My only gripe is when it gets unbearably slow. This slows down my workday significantly as I get bottlenecked by submitting case notes. Outside of this, eR is fantastic.

    Pros

    I like that I get reminders for tasks that need to be done. I also like that supervisors are able to look at documents I have submitted, provide feedback, and send them back to me so I can revise them.

    Cons

    At times, eR runs exceptionally slow regardless of internet connection. I find that it does this when I enter more than a couple items to an individual's case file. If this did not happen, eR would be absolutely incredible.

    PS
    AvatarImg

    Patricia S.

    Mental Health Care, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Billing and Documents in one program

    Reviewed 3 years ago

    It is too expensive to get things changed that are simple. Mandatory birthday- $3000.00

    Pros

    I was not here for implementation but no balances were carried forward and it was a mess for the first year. [SENSITIVE CONTENT HIDDEN] takes the time to understand our issue and figure out a solution that will work for our needs. I like that the billing and the documents are housed in the same place.

    Cons

    Birthdate not mandatory, Minimum Service Minutes, Reports not paginated, No back button, Save Criteria not available on Custom Forms, Billable forms central where all billable forms billed, block inactive clients, Division does not show up on reports, cant tell who changed what and when, authorization warning information can not be pulled to different report

    KG
    AvatarImg

    Karina G.

    Nonprofit Organization Management, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    HIGHLY RECOMMENDED FOR CHILD PLACING AGENCIES!!!

    Reviewed 3 years ago

    My experience has been exceptional!!

    Pros

    Extended Reach literally changed my life as it relates to my job. I have worked for CPAs for over 20 years. I have gone from working with all paper to now being fully paperless. My last agency used Childtrax. Childtrax was not bad, but it was not user friendly and it was not explained very well to our agency. I have transitioned to a new agency that uses Extended Reach and OMG has it been a beautiful...

    Cons

    No cons. There are just a few things that Extended Reach cannot do, but this is me wanting Extended Reach to just do my job for me lol. No real complaints, the software is a MUST!!

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