Castor EDC Pricing Plan & Cost Guide

Castor EDC

The top-rated EDC system in the world *EDC + ePRO + eConsent

4.66/5 (119 reviews)

Castor EDC Pricing

Pricing model: Free, Subscription

Free Trial: Available

Pricing is based on study type (prospective, retrospective, or registry), number of inclusions (patients or records), study duration, number of participating centers, and any additional modules required, including randomization, patient surveys, and monitoring.

Discounts are available for nonprofit organizations.

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Castor EDC Pricing Reviews

Pros

  • Overall experience with Castor is extremely positive. I think the customer support has been great and I really enjoy the company.Alexandra K.Read the full review
  • Easy data download process, great interface, and very affordable compared to the other EDC systems out there.Arick W.Read the full review
  • Very positive and would definitely recommend if given the opportunity.Laura C.Read the full review

Cons

  • The randomization is only in blocks and there is no other options for randomization which is a little problematic with a small group trials.Vera D.Read the full review
  • For advanced users, there is no accessibility to more powerfull programming to manipulate the platform. The image/file upload feature is very restricted in file size.Baptiste O.Read the full review
  • Some building blocks are a bit limited in how they can be used. For example, some can't be set as "required", so one has to create additional fields to achieve the same result.Andreas M.Read the full review
100%
recommended this to a friend or a colleague

25 reviewers had the following to say about Castor EDC's pricing:

Jelle d.

User friendly data capturing software; perfect for clinical trials.

Used monthly for 1-2 years
Reviewed 2020-05-27
Review Source: Capterra

Pros
Its user friendliness. They company has introduction videos to help you get started. You will be able to quickly set up your data system, which you can easily share with other members of your research team. Costumer service is very helpful. And pricing is cheap.

Cons
It took some time to get used to the structure of Castor. So some initial effort is required to get started.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lisa K.

Excellent Product

Used occasionally for less than 6 months
Reviewed 2020-06-05
Review Source: Capterra

Great but the price is a bit too high

Pros
Ease of setup, ease of use and overall has all the functionalities we need for clinical trials.

Cons
Add more stipend payment features and reduce the cost a bit for smaller shops like ours

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nicky v.

Great software to store all your data

Used weekly for 2+ years
Reviewed 2020-09-24
Review Source: Capterra

Pros
Very easy to use Lots of possibillities Very cheap compared to other electronic data storing programs

Cons
That if you add a calculation later on you have to open all the records seperately before the calculation has run.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joshua P.

Review of Castor

Used weekly for 6-12 months
Reviewed 2019-08-26
Review Source: Capterra

Pros
- Ease of Programming. I don't have any programming experience, but I was able to build out the whole EDC database by myself, just watching the tutorial videos and explanations on the Castor website. - Responsive Support. Mainly interacted with Customer Support leads, but as a whole was impressed that the support team took our issues seriously and followed through to conclusion. - Low Price. Honestly, likely too low of a price for the value. Others in the field are something like 10x what you are charging, or far more. - User Interface. I like the changes made recently. Really opens up the screen.

Cons
- Loading Time. This may be down to how I organized my Study with lots of repeated measures and a long architecture. But it takes a good 30-60 seconds to load up an individual Subject, and then 10 seconds or so to switch fields sometimes, most notably when I'm trying to dig through Reports. - Single Dependencies. Likely it would overcomplicate the programming, but being able to have more than 1 Dependency for an item would be useful. Only in a small percentage of cases, so the vast majority a single Dependency was sufficient. A like-to-have, not a need-to-have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Olivia C.

Best solution to manage my data

Used weekly for 1-2 years
Reviewed 2018-10-26
Review Source: Capterra

Very good experience for my PhD-project. Easy to set up and easy to use and to export!

Pros
easy to build up your project with. The structure helps you think about your statistical plan.

Cons
expensive compared to redcap, but still value for money

Response from Castor


Dear Olivia,

Thank you for your review! Being the best solution for your data management is what we aim for!

We also aim to keep our prices as low as possible for the provided quality, especially for academic research studies, and we trust that the value exceeds the price :)

Thank you for using Castor and we hope to be in touch again for your future studies!

Best regards,
Elena Kochova, MD
Customer Success Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mike C.

Really Versatile and GDPR Compliant Data Storage Platform

Used daily for 6-12 months
Reviewed 2018-10-26
Review Source: Capterra

The ability to build our own research forms and surveys, quickly and in GDPR compliant way is a massive help for us as it has drastically reduced the cost of this and also the time it takes to get the forms built. It means we can do research faster and cheaper and with compliance headaches handled. The support from Castor has been amazing. They are very quick to respond (even to stupid questions!) and gave us huge support before we signed up.

Pros
We literally have found tons of uses for Castor. The ability to build your own forms quickly and knowing the data is stored in a GDPR Compliant way is a HUGE help for us. Also the validation options in the fields are really good / ensure high level of data quality. And Also, The SPSS export function is really a great help too!

Cons
The Surveys do not work well on Mobile phones and most of our research participants would use them that way.

Response from Castor


Hi Mike,

Great to hear that you have found so many uses of Castor and that you rate it with 5 stars on all aspects! Compliance and security, together with a helpful support team our some of our top priorities!

There have been some small improvements in the survey mobile experience, but we are aiming for a full mobile optimization with our coming redesigns. Stay tuned! :)

Best,
Elena

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lisa M.

High-quality, compliant and affordable EDC

Used daily for 1-2 years
Reviewed 2018-10-26
Review Source: Capterra

Very positive. It's a compliant, easy to use, intuitive system that is affordable.

Pros
After a quick initial learning curve the system is easy to build out without having someone on staff that is an IT expert. Our clinical study managers are able to build out each study with little to no help from Castor. The database is easy to use by both clinical sites and sponsors. The company continues to improve the features of the system and provide webcasts to review the changes and answer user questions. The value can't be beat. As an early-stage start up company we are happy to have found a high-quality compliant system we can afford.

Cons
The one feature we feel is lacking is the ability of an investigator to "batch approve" once they have reviewed the data. It is labor intensive to approve each study visit and each record generated. Other systems provide this ability and investigator's expect this from all systems.

Response from Castor


Dear Lisa,

Thank you for the positive review and for outlining all the aspects of our system that we pride ourselves on!

We indeed offer regular webinars, help from our support team, and an extensive online manual with the aim that every user creates a database on their own in no time!

Bulk actions is a good point, definitely something we are working on (for records, reports, and surveys!). We are also doing a make-over of the entire navigation in Castor in order to improve the design and intuitiveness of the system and to make that learning curve even steeper!

Thank you for the 5 stars!

Elena Kochova, MD
Customer Success Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Frank B.

Absolutely easy to use Data management tool for clinical trials

Used daily for 1-2 years
Reviewed 2020-01-16
Review Source: Capterra

Realized one randomized clinical Trial and two retrospective data analyses

Pros
Easy to use, no Knowledge on programming needed, not too expensive

Cons
Some Tools ae missing for my Purpose e.g. multimedial integration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marjolein K.

Useful tool

Used occasionally for less than 6 months
Reviewed 2018-10-26
Review Source: Capterra

Pros
Logical structure with many features. Easy to perform data-extraction to SPSS with good instructions.

Cons
The fixed format and choices for missing values.

Response from Castor


Hi Marjolein,

Thank you for your review! For date fields; I expect we will be supporting more date formats in the not too distant future, so keep following our release notes!

Thanks again.

Derk Arts, MD PhD
CEO Castor EDC

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shardule S.

Love this system!

Used daily for 1-2 years
Reviewed 2018-10-26
Review Source: Capterra

Pros
Easy to use Fantastic customer service Affordable

Cons
On rare occasions, bit of a lag time moving from one page to next while filling in form. Nothing major.

Response from Castor


Dear Shardule,

It's always a pleasure to see a 5-star review! Thank you for the nice words!

If you do experience lags again (definitely not the intention!), please contact our customer support, we can look together with you to see what might be causing it. As you know, we want to solve any issues you encounter! :)

Thanks again,
Elena Kochova, MD
Customer Success Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mathieu B.

Castor EDC can be a great solution!

Used weekly for 1-2 years
Reviewed 2019-11-13
Review Source: Capterra

The system is finally a great system that I use for: - non commercial studies - small projects (research, academic or phase I)

Pros
It is easy to deploy, a quite friendly user system, allows quick study setup and is not expensive at all.

Cons
The audit trail difficult to extract and get. I had some issues when designing a page with a big table: performance issues led to problems when recording data. Keep in mind to design pages without hundreds of fields.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Sjors K.

Castor is an indispensable tool for clinical research!

Used weekly for 2+ years
Reviewed 2019-01-21
Review Source: Capterra

I used the platform for 5 international retrospective multi-center cohort studies and it was a great experience to see how researchers at all the participating centers interacted so easily with the software. Everyone loved it.

Pros
Castor is a GDPR compliant tool to capture and store baseline characteristics, patient surveys, and clinical outcomes. It's affordable, easy to set up and easy to use. What I love most about it is that it improves the study quality so much compared to traditional methods of data capturing. I also love all the automatic calculations (e.g. age from date of birth and procedure date) the system can perform. The ePro feature to send out surveys to patients directly is great!

Cons
The platform could be even better if it offered functionality to design/structure all variables, definitions, input value options, and calculations in Excel and upload it to Castor. This would make it so much easier to translate (parts) of existing databases to new projects. Also, I missed an option to directly export the database to STATA. Castor currently only supports CSV/Excel/SPSS. Otherwise, no cons.

Response from Castor


Hi Sjors,

Thank you for your positive review! It's good to hear that you have used Castor for so many multicenter studies and that all users were happy with the platform. We hope you conduct many more successful studies in the future!

We actually have an internal method to transform existing 'Excel' databases into Castor and we do offer such transformations. Please get in touch and we can lead you through the process!

Best regards,
Elena Kochova, MD
Customer Success Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Matt B.

A Cost Effective DIY EDC

Used weekly for 6-12 months
Reviewed 2020-06-01
Review Source: Capterra

Pros
The ability to easily build/test/change your own databases is one of the best things about this software. Their technical support library and staff also make it very easy to learn how the system works.

Cons
Being simpler software means that Castor doesn't have all the bells and whistles that might be available in far more expensive software packages but this is more than made up for by its cost effectiveness and the ability for users to run their own databases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jony v.

CASTOR

Used weekly for 2+ years
Reviewed 2018-10-17
Review Source: Capterra

Pros
easy to use, good quality, easy acces and good value

Cons
Nothing specifically, so far no problems with the software have occured

Response from Castor


Thanks for the review Jony! We really appreciate it. We currently have an experienced designer/UX team working on the Ease of Use of our platform. 4 stars is great, but we are definitely going for 5! So stay tuned :)

Derk Arts, MD PhD
CEO Castor EDC

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Arick W.

Affordable EDC with Multifunctional Capabilities

Used daily for 6-12 months
Reviewed 2019-08-26
Review Source: Capterra

We use CastorEDC for clinical trial data management. It's been great working with Castor, and their customer service always responds so promptly and is always super helpful.

Pros
Easy data download process, great interface, and very affordable compared to the other EDC systems out there.

Cons
There are still some minor bugs that the developers are fixing. Downloading large sets of data can be a bit slow and also delayed.

Response from Castor


Hi Arick,

Thank you very much for your positive review! User friendliness and customer support are our main focus points, so thank you for mentioning them. We wish you many successful studies in the future and please continue reporting bugs that you encounter :-)

Best,
Elena

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Baptiste O.

A great platform to capture your data in a structured way

Used weekly for 6-12 months
Reviewed 2019-08-27
Review Source: Capterra

Overall it is a good and solid platform that is easy to use and master. You can achieve a lot with a minimum of effort.

Pros
- easy to master - no unnecessary fuss - easy to manage - good value for money - fast browsing experience

Cons
- the layout is fixed - for advanced users, there is no accessibility to more powerfull programming to manipulate the platform. - the image/file upload feature is very restricted in file size

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Christine S.

user friendly

Used weekly for 6-12 months
Reviewed 2019-10-17
Review Source: Capterra

Pros
Very user friendly and easy to use! simple and straightforward.

Cons
A bit expensive - pricier than other options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Georgina C.

Great database software!

Used weekly for 1-2 years
Reviewed 2020-01-22
Review Source: Capterra

Very positive

Pros
Very easy and user friendly to set up with a great support team. Much more affordable than previous databases we have used.

Cons
Nothing- I really can't fault it. Highly recommend

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brechtje H.

High-quality data collection

Used daily for 1-2 years
Reviewed 2018-02-01
Review Source: Capterra

Pros
What I like about Castor is that I can create a user-friendly database that will also create a user-friendly output, i.e. that I can already prepare the data as much as possible to make data analysis easier.

Cons
More possibilities regarding surveys would add even more value: automatic reminders to subjects to complete their survey, notifications if surveys have not been completed yet (in addition to the existing notifications that surveys have been completed).

Response from Castor


Hi Brechtje,

Thank you for this review! We are working on automatic reminders, something that's been on the top of our list! Notifications for non-completion will be a next step afterwards.

Good luck further with your research in Castor!

Best,
Elena

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Danielle A.

Set-up and CRF building

Used monthly for 1-2 years
Reviewed 2021-02-28
Review Source: Capterra

overall the system is good, it does it's job and worth the cost. i think simplifying the building proccess and making repeated measures display a bit more informative would be better.

Pros
customer service, the user end, easy exporting options

Cons
building the CRF, copying steps takes long and isn't intuitive. you can't drug / duplicate as easily as other softwares. repeated measures are uncomfortable to access in the record and unless i export it , i can't easily see all the measures with visit numbers and dates. in general i think CRF building is a bit to technical and maybe made more for a computer guy than a CRO company.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Alexandra K.

Affordable and Reliable EDC System

Used monthly for 1-2 years
Reviewed 2020-06-01
Review Source: Capterra

Overall experience with Castor is extremely positive. I think the customer support has been great and I really enjoy the company!

Pros
It's really easy setting up the data collection process for your study. I love how you can play around with setting up a study (test study) so you can learn and implement that best data collection process for your study. The customization is great. It's also a great tool for small companies because of the price! Castor also does not charge you until your study goes live, which takes a lot of pressure off of the set up time, which is ultimately the longest and most difficult part when getting started with an EDC system--this gives you time to review with your team.

Cons
I wish there was a "save select data export" feature, where you can customize specific data fields to export, save, and re-download them at a later time instead of manually having to customize the fields again. The tutorial/help videos for setting up the study were mostly helpful, but I didn't use many features because of the lack of clarity in how to implement or the purpose of certain data fields. I think a better explanation (or even examples) as to what a "Repeated Measures" function as opposed to a "Add Report" function, for example.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ron F.

EDC customization first impression

Used weekly for 6-12 months
Reviewed 2019-09-18
Review Source: Capterra

Pros
It's easy to set up and customize simple structures studies. It offers a wide variety of tools to validate data entry. It's cost-effective and the fact that one can practice and customize and test before the "go live" is a great advantage. Great web tutorials.

Cons
More complex study data structures require Java programming knowledge. Some of the widgets are not flexible enough, especially the table structure. The mobile support is not there yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Stefanie M.

A product that makes sense, even to novice computer users

Used weekly for 1-2 years
Reviewed 2019-08-09
Review Source: Capterra

My overall experience has been phenomenal. I recommend Castor EDC to colleagues any time I can!

Pros
Being a small non-profit organization stretched for time and resources, finding a secure platform which took into account our small under-resourced status in cost and was easy for me to build and customize was invaluable. Add to that the amazing customer service and I was even happier.

Cons
There are 3 things that could be improved: 1. Allowing for more than one dependency on a question. 2. Make automations easier to set up with clearer terminology and instructions. 3. Allow for simple pulling of numbers for a specific field without exporting data (i.e. how many in field x said 'yes')

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Petra J.

intuitive program, easy to set up, very helpful

Reviewed 2015-12-15
Review Source: Capterra

We have just started using the software. We found it very easy to set up on our own and use it. There are some possibilities we would like to see added, but it might be we just missed them. We always get an answer straight away when we have questions. It's a cost effective alternative to paper CRFs and much safer and easier to use.

Response from Castor


Hi Petra,

Awesome that you mention the difference with paper. We feel eCRFs definitely are the future!

Thanks for reviewing!

- Derk Arts
MD, PhD.c, CEO

Rating breakdown

Ease of use
Customer support

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Sharon G.

Best Value and Also Best Product

Used occasionally for 2+ years
Reviewed 2019-08-08
Review Source: Capterra

Pros
This software is intuitive to use. The company provides video training with all the ins and outs, even though you can work with it without the training. In the past, I had issues with obtaining a calculation for a specific formula and the customer support was so helpful, truly. Responses were almost immediate and my issue was resolved. In addition, the use of records and reports are so helpful when building the CRFs. This product includes EVERYTHING you can find in all of the competing products, including the regulatory requirements, but is so much less expensive that it is not even worth checking out the other companies. This is my go to platform for all of my clients' clinical trials.

Cons
Watching the videos... I just want to hop in. I am writing this because I have to, honestly, there is nothing I don't like about this software.

Response from Castor


Hi Sharon,

Thank you so much for this super positive review and great to have you as a loyal customer! Our goal is to offer a product that covers all features necessary for any medical device or pharma study at a competitive price - so it's good to hear that it has indeed met your company's needs.

Best regards,
Elena Kochova, MD
Customer Success Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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