ChiroTouch - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate ChiroTouch's Patient Records Management capabilities for its ease of use and efficiency in maintaining accurate patient records. They find it simple to manage patient cases and financial information, although some wish for better organization and easier deletion of old records. Users report that the transition to the cloud has introduced some challenges, but they value the ability to scan directly to patient files and categorize records effectively. They also highlight the importance of compliance and the ease of accessing electronic files. Of the 33 ChiroTouch users who gave detailed accounts of their use of Patient Records Management, 100% rated this feature as important or highly important.

Reviewers indicate that ChiroTouch's SOAP notes are highly customizable and useful for creating detailed patient records. They appreciate the ability to use macros and templates, although setting them up can be time-consuming. Users report that the notes are helpful for insurance billing and record requests, but some find the process slow and cumbersome with too many clicks. They value the flexibility to adjust notes and the ease of adding and deleting entries, despite occasional issues with the iPad app and cloud version. Of the 59 ChiroTouch users who gave detailed accounts of their use of SOAP notes, 98% rated this feature as important or highly important.

Users report that ChiroTouch's Appointment Management system is generally easy to use for scheduling and rescheduling appointments. They appreciate capabilities like text reminders and the ability to track missed appointments. However, some reviewers mention issues with the cloud version, such as the need to refresh pages and the lack of an app for scheduling. They also note that additional options for customization and online scheduling would improve the experience. Overall, they find it efficient but see room for enhancements. Of the 31 ChiroTouch users who gave detailed accounts of their use of Appointment Management, 94% rated this feature as important or highly important.

Reviewers feel that ChiroTouch's Healthcare Compliance capabilities provide peace of mind by ensuring patient records are kept confidential and secure. They appreciate the software's ability to help maintain compliance with HIPAA, OIG, Medicare, and insurance regulations. Users report that the compliance support is generally adequate, though some believe it could be stronger. They value the ease of accessing forms on iPads and the software's ability to adapt to industry changes, ensuring their practice remains compliant. Of the 24 ChiroTouch users who gave detailed accounts of their use of Healthcare Compliance, 92% rated this feature as important or highly important.

Reviewers highlight that ChiroTouch's Billing & Invoicing capabilities make it easy to create billing statements for patients, lawyers, and insurance companies. They appreciate the integration with Office Ally and the ability to print invoices easily. However, some users find the component not very user-friendly and note issues with automation and customization of statements. They report that while the system is flexible, it sometimes lacks accuracy and requires manual intervention. Overall, they find it essential but see potential for improvement. Of the 21 ChiroTouch users who gave detailed accounts of their use of Billing & Invoicing, 86% rated this feature as important or highly important.

Users report that ChiroTouch's Claims Management capabilities are efficient for submitting and tracking claims. They appreciate the automatic ERA allocation and the ability to run reports on outstanding claims. However, some reviewers mention difficulties with re-filing claims and the need for better quality reporting. They find the cloud version less robust than the server version and note occasional glitches. Despite these issues, they value the ease of sending batch claims electronically and the overall functionality for managing claims. Of the 26 ChiroTouch users who gave detailed accounts of their use of Claims Management, 85% rated this feature as important or highly important.