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Equestrian Center Management Software

(2)

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EC Pro Pricing, Features, Reviews and Alternatives

EC Pro product overview

Price starts from

75

Per month

Other

What is EC Pro?

EC Pro is an equestrian center management software offering users an all-in-one stable management system and intelligent online booking platform.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base

Training options

In Person
Documentation
Webinars
Live Online
Videos

EC Pro pricing information

Value for money

4.8

/5

30

Starting from

75

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

EC Pro features

Functionality

4.6

/5

30

Total features

32

2 categories

Most valued features by users

Reporting & Statistics
Alerts/Notifications
Billing & Invoicing
Document Management
Electronic Payments
Calendar Management
Access Controls/Permissions
Accounting

Functionality contenders

EC Pro users reviews

Overall Rating

4.9

/5

30

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.57/10
Rating distribution

5

4

3

2

1

27

3

0

0

0

Pros
They are also always happy to look at improving and updating the software to host our Centres better and have added new features such as donate buttons on request.
On top of all it’s other great features it’s been a godsend cancelling lessons at short notice. With lockdowns imposed on us at short notice it’s made this process quick and easy.
Lovely to be able to speak to friendly human beings, about any issues which are usually just because I’m older and not as computer savvy like the younger ones. The customer support team are the best.
Cons
I struggled with getting to know the system and inputting all the data, but this is down to me rather than the system.
The customer support of EC Pro is second to none, if you are skeptical about impending this product into your business due to lack of technical knowledge/experience - you needn't be.
Swapping to it was hard because our team were not used to computers.

Overall rating contenders

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Louise F.

Sports, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Future of Equestrian Centre Management

Reviewed 4 years ago

The first business problem this solves is social distancing right now - it is forecast that this 'new normal' is going to be around for some time and our original system of bookings/client management just would not have stood up to the task! We can now continue to safely provide our clients with the positive and enjoyable experience they are used to from our centre whilst strictly adhering to Government...

Pros

The online booking feature for our clients has been a smooth and easy process for them to adjust too - they actually prefer a lot more to our our original booking process which was time consuming, inefficient and inflexible - especially during lockdown/social distancing. We can now accept completely contactless booking and payments and can be managed from anywhere! The horse management side of EC...

Cons

At the moment - nothing! We have been really please with how the system has fit into our team and clients routine and have been amazed by the positive feedback we have received. *We would possibly like to be able to send our liveries invoices via the system and still allow them to be paid offline but that is really just a personal preference to our way of doing things and there is so many ways this can be done instead.

Vendor response

What a fantastic review, thank you so much your feedback and its great to hear how happy you are with the EC Pro platform

MS
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Mark S.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent software package and faultless customer support

Reviewed 4 years ago

From initial trial to now the customer service and professionalism of the EC Pro team is second to none. Even now they react promptly to requests for different features to make the software an evolving and improving package.

Pros

EC Pro helps automate many daily tasks and allows clients to book and pay for lessons without taking up valuable staff time.

Cons

Only con is the software is so in depth it takes some time to understand its full capabilities.

Vendor response

Thank you for your 10/10 review Mark! So pleased your staff are now able to spend time away from admin and doing the things they love!

WT
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Wendy T.

Sports, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good product

Reviewed 3 years ago

Very good

Pros

The ease of rider bookings without trr we ltt err phone tagging

Cons

As a bit of a IT dinosaur I could and still do at times difficult to understand the process of the system , however the level of support is extremely high snd nothing to much trouble for them.

Vendor response

We are so pleased that our fantastic customer service was able to give you confidence with the system! Thank you for your kind review Wendy.

BB
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Beth B.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Equestrian management software

Reviewed 3 years ago

The team at ECPro are very helpful and always happy to support when we are struggling (even when it is silly things we cant work out how to do!). They are also always happy to look at improving and updating the software to host our Centres better and have added new features such as donate buttons on request.

Pros

This system has enabled us to not only grow our business but have a website, booking system and equine management database all in one. It saves us money everyday by helping us enforce our cancelation policy as well as saving time processing payments and organising all our activities.

Cons

We are quite unique at our Centre in how we run - we also hire our horses out to other small groups that run their sessions here. It would be nice to be able to integrate their system for arena availability and horse usage into ours. Our finance team also struggle to see what payments are for with ease, some of our income is VAT exempt and so this is important.

AB
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Alison B.

Consumer Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Go Go EC Pro!

Reviewed 3 years ago

EC Pro has eradicated any customer issues, relating to cancellations and non cancellations and any payment issues - there are none with this software. It has also freed up valuable time for our Instructors who can now get on with their day and not have to constantly stop and take phone calls or book people in. Our clients are happy with the system and the fact that they can go online and book in at a time suitable to themselves at any time of the day or night.

Pros

The complete change in how clients now book their riding activities , the onus is on them to book and make payment, this software has completely changed the way in which we operate, it has made the whole booking and payment process much simpler and so much less hassle for us.

Cons

The setting up of lessons types and getting to know the software was slightly tricky to start with, however the experts customer support team are always on hand to help you sort any issues out.

Vendor response

'Go Go EC Pro' - we love this! We are thrilled and can tell how pleased your team is with the system. It's amazing the amount of benefits you have seen since signing up to the system, we are pleased your customers love it too!

EC Pro FAQs

Q. What type of pricing plans does EC Pro offer?

EC Pro has the following pricing plans:
Starting from: $75.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of EC Pro?

EC Pro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does EC Pro support?

EC Pro supports the following languages:
English


Q. Does EC Pro support mobile devices?

EC Pro supports the following devices:
Android, iPad, iPhone


Q. Does EC Pro offer an API?

No, EC Pro does not have an API available.


Q. What other apps does EC Pro integrate with?

EC Pro integrates with the following applications:
Dynamics 365, Stripe


Q. What level of support does EC Pro offer?

EC Pro offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base

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