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Eclipse

Agency management software for insurance firms of all sizes

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Eclipse Pricing, Features, Reviews and Alternatives

Eclipse product overview

What is Eclipse?

Eclipse is a cloud-based agency management software designed to help small to large insurance firms manage policies, customers, claims, documentation, accounting and reporting. The platform enables users to process company, as well as producer commissions and financial transactions.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Chat
Email/Help Desk

Training options

Documentation
Live Online

Eclipse pricing information

Value for money

4.7

/5

32

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Eclipse features

Functionality

4.6

/5

32
Total Features34 3 categories

Most valued features by users

Third Party Integrations
Billing & Invoicing
Document Management
Customer Database
Quotes/Estimates
Real Time Data
Contact Management
Renewal Management

Functionality contenders

Eclipse users reviews

Overall rating

4.9

/5

32

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.35/10
Rating distribution

5

4

3

2

1

28

4

0

0

0

Pros
Our agency uses Eclipse Management System through NASA. Customer Service is outstanding- whenever I call in with a question, they are very helpful and polite.

SV

Susan V.

It has an inbuilt debugging and testing interface which really lets me complete my work to the best ability.

AE

Ashley E.

Eclipse is not only a feature rich product, it is extremely reliable and easy to use. I have tried a lot of different agency management programs and none of them compare to Eclipse.

Samuel M.

Cons
So far I don't think there is anything I have come across that I dislike with some of the more recent updates that have been done.

JA

Jennifer A.

Inability to be logged in at more than one workstation at a time. Timing out of real time transaction stamp for the customer file activity.

CH

Craig H.

There's not a lot to say negative about this program.

TG

Tina G.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Maximize efficiency, productivity and profits.

Reviewed 3 years ago

Believe it or not, our agency has been with Eclipse for 21 years!! I have been with our agency for 14 years. Having experienced other client management systems prior, I found Eclipse to be easy to use and understand. It is methodical and makes sense. The support staff is exceptional in knowledge, willingness to help or find answers, to address problems, and friendly. Obviously, things have changed...

Pros

This software allows us to be so much more efficient. Our records are accurate. Our Bookkeeping system is efficient, verifiable, combines with invoicing and billing. There is integration between most of our carriers reducing filing time and mailing time. We can run analytics to focus marketing efforts which all contribute to our ability to be more productive as an agency.

Cons

At times, we've had connectivity issues primarily because our situation as a bank-owned agency requires us to have an extra layer of security, but the support staff at NASA/Eclipse is so willing to work with our IT team. They are responsive to us in the agency. Always willing to address our questions and needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We LOVE Eclipse!

Reviewed 3 years ago

Their training staff and customer service employees are amazing! Their rep has been so helpful to our agency in navigating the ins and outs of the software.

Pros

This software is very easy to use and has all the features we need to manage our book of business efficiently.

Cons

After using Eclipse for a year, we have yet to find anything that we do not like about it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A bit dated, but still solid

Reviewed 2 years ago

I developed several apps for Android using Eclipse. More recently, I have used it to develop for Roku.

Pros

I like the fact that there are so many plugins for Eclipse, it is a real Swiss army knife of an IDE. I started off using it to develop for Android before Android Studio was released, but have used it for a variety of different projects now.

Cons

It feels a bit clunky compared to IDEs like Android Studio. Maybe it is the fact that it can be used to do so many things, but it can be a bit of a jack of all trades.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Agency Management System, by far

Reviewed 2 years ago

New employees can jump right in. It is that easy to operate. A customer and all their policies are on the first screen on a 'tree'. Click on it and it expands to show more detail than even an insurance dec does. Want to see a real dec? You can save it as an attachment to the policy number!!

Pros

This system was written to flow in a daily agency workday. Customer searches are easy and for that difficult one you just can't name, you can use their address or policy number and other ways to find them. Cross references are excellent. Texting, emailing, documentation with drag drop and great tools. I prefer in house file storage and as such the montly fee is very affordable. Support questions are answered by THE PERSON that answers the phone. I remember the old, leave a message and we will call you from a big, expensive vendor. As I said..this system is for agencies, not some programmer's idea of what you need. Realtime is almost seamless. The home page is a virtual snapshot of your tasks of the day.

Cons

It has many, many reports available. So don't get me wrong on this con: there is a built in 'report maker' that literally can do ANY report. But it is a custom report maker, so you do have to learn the fields to make it work. This is really not huge, because a call to support will help you on the spot. Once that report is done, it is saved for next time. So the con is this simple...you might have to make your own if 'your wish' is not in the extensive list of canned reports. Beyond that..Eclipse is awesome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easiest system to use!

Reviewed 2 years ago

I have used a few different agency management systems over the course of my career and Eclipse is by far the easiest of all to learn to use. The system is very literal which makes it easy for new users to figure out which cuts down on training time in the office. They also have a phenomenal support team to help with any issues.

Pros

This system is very easy to use, it doesn't take much time to learn on your own BUT you don't have to since they provide on deck training!

Cons

There are some system restrictions that could make the system a tiny bit more effective such as being able to run reports by user rather than production.

Eclipse FAQs and common questions

Eclipse has the following pricing plans:
Pricing model: One Time License


Eclipse has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Eclipse supports the following languages:
English


No, Eclipse does not have an API available.


Eclipse integrates with the following applications:
TeamUp, QuickBooks Online Advanced, Formstack Sign, Twilio


Eclipse offers the following support options:
Phone Support, Chat, Email/Help Desk

Common Eclipse comparisons

Eclipse logoJenesis Software logo
EclipsevsJenesis Software
Eclipse logoNowCerts logo
EclipsevsNowCerts
Eclipse logoAgency Matrix logo
EclipsevsAgency Matrix
Eclipse logoApplied Epic logo
EclipsevsApplied Epic

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