PrintSmith Vision Pricing

It's nice that we can price complex jobs fairly quickly once the system was set up.

The conversion to HTML (instead of Flash) has been very long, and we are still concerned about missing functions on the HTML side. It also takes a bit of time to go in and update pricing - could be much more user friendly especially for basic functions. Wish there were more standard reports available. We also purchased Digital StoreFront under the impression that the two systems would sync seamlessly, and this hasn't been the case. We have to manage complex pricing in both systems, which is a nightmare since the two use completely different pricing methodologies. One would assume that if you update a paper price in one system that you sync it with the other system automatically.

This is not easy to use it now takes one more keystroke for almost everything you do compared to original PrintSmith. Trying to find help in the user guide is ??? I do not like the new version. But did not want to lose the account history.

Having to click confirm then go into invoice summary and click save. Waste of time. Also If you put the dollar amount in at the beginning and change it at invoicing time, it creates and "adjustment" that changes the amount going into your sales column. What is the purpose of that. The price changed for some reason it is not an adjustment with a separate line item.

Low cost and Sir Speedy (former franchise) compliance.

Wide Format pricing, the need to straddle both the flash and the HTML versions, length of time for support, lack of additional features and functions. Evey update for the last few years has been fixes for the HTML version only.

It's gotten easier to use over the years, I like the browser based functionality and that we can access it from outside the office.

Don't like the reporting features or the secondary software needed to write reports. I think it should have better integration with other web products that is not expensive to implement. I don't like how much time there is between updates or the back up procedure.

I mainly look to make sure customer service has gotten the right price in there before I order something or to make sure art charges are correct. I do a little pricing and so far it has been fairly easy to use since we transitioned to the newest Printsmith.

So far it feels like everything I need is there but I don't use it as often as customer service done. I have been able to find everything I needed.

The html5 update was long needed and helped put PrintSmith ahead of the competition when it comes to user interface. We use the EFI-hosted option which makes it a breeze to access from not only anywhere in the shop, but also makes it so much easier to access remotely. There are also integration options for Fiery RIP's if you take the time to set it up.

PrintSmith does a terrible job with handling production processes other than digital and offset printing. The way it processes wide format and merchandise production is clunky at best and leaves you wondering if the engineers ever even bothered to take into consideration the way that shops actually handle pricing and production. There are many strange (and often very cumbersome) quirks throughout the platform that make it seem like EFI doesn't care too much about refining PrintSmith to operate intuitively or smoothly and that they're more focused on making the platform simply appear versatile and easy.

We had been using PrintSmith for 10+ years, and had a very old version. We had a server with a USB device that served as the key, and would remote in to do jobs. Our print team was very reluctant to change cause it just worked, and had for a decade. So the upgrade process was a multi stage that could have been a real nightmare. But working with the EFI team we got them into our old environment they pulled the data upgraded everything and then deployed it into our new Vision environment. Than they did training for the user so they would understand how it has changed.

EFI had some growing pains with Flash and it no longer being used. That seems to be resolved.

Vision is a great software and very versatile when it comes to estimating a project. It allows you to not only estimate a project but take it into production and then bill out at the end. It also has a good integration with Digital Storefront allowing easy access for clients to place orders.

Vision can be challenging to learn if you do not have a printing background, so that is very help when it comes to operating the software. Also the integration with Digital Storefront is very time consuming and not as easy as expected.

I appreciate that this product while it can stand alone and support a print shop. The most important thing about this software is that it integrates with MDSF which is our virtual print shop "front door".

My teams least favorite thing about the software is the limitations we have as it relates to making modifications for ease of use for an in Plant Operation.

This software provides account and order history to help us provide better quality customer service. It has replaced boxes and boxes of paperwork and helped us to keep jobs on our radar and eliminate duplication of effort or lost jobs.

It is not intuitive enough for counter/front line staff to use effectively in a small operation. It is not intuitive for removing / catching duplicates or editing existing data. When asked to watch the training software for Fast Track, employees had a hard time understanding what the software was doing or how it would improve their work. It is missing a significant functionality to allow access to the data in the software, which can only be remedied by adding and expensive add-on "report writer" which consists of thousands of "reports" as opposed to data file extracts.

The ability to write up estimates for many various printing and bindery functions. Then able to convert them to Job Tickets and then invoices. After that able to track payments and receivables and merge that info with accounting programs. History of Customer orders along with contact info. Able to handle pricing from the smallest to very large complex printing jobs.

PrintSmith Vision is currently being rewritten in html, so there are functions that I'm used to that need to be incorporated in this newest version. But I already like many of the new features that are available.

PrintSmith Vision offers a reasonable cost click-for-print MIS system for users to be able to manage estimating, invoicing, AR and account management. The system allows for configurations and changes to fit the user and allows the user to add costing and pricing details which are specific to their business and market.

The inability to import or export data directly out of the system without using the API or user interface. Many of the menus or input resources do not have an import feature for data or the ability to export data in a print or CSV format quickly and without extra effort

I find the software pretty easy to use and learn. It requires the same information to be input as our previous system, but it takes out a lot of the manual calculations and streamlines the estimating/order writing process.

There are minor things that I've run across, such as not being able to easily switch an invoice to an estimate (and vice versa) if you've accidentally pressed the wrong option. It's pretty technical, in that writing definitions is a chore.

Low cost compared to other software and does about the same thing. It is getting better all the time. They have released updates every few months that have improved the functionally and the User Experience. The system has all the same functions as all the other ones at a much lower price. Pricing system is pretty good.

Reporting is terrible. No easy way to put in sign pricing. I wish it had a direct connection to Quickbooks, including all the customer information and sales information.

This software is fairly easy to set up and use for someone with a good estimating / printing background. Also very good to show other workers how to use.

Problems I have found that are an annoyance are the job description box is to small to put in an full accurate description. The box allows for multiple lines but you can only see two lines on screen which is fine for descriptions that are one run on on sentience but if you stack the items of the description they get lost above the 2nd line. Also I have not found an easy way to update the stock price when an old price goes up. This used to be in the old Legacy Version.

Easy job building with automatic volume pricing is by far the key to the software's success. A meaningful and easy to follow job ticket is the second most powerful tool. The logging of pending estimates and easy conversion to invoice/job is the third.

There is far too much button clicking "Confirm, Save, Confirm, Save" The WIP shows only in client alphabetical listing, does not remember the order desired (eg date due). The NOTES section adds two blank lines every time it is confirmed. A delivery docket is treated as a form of invoice - it is not.

Encompasses most entities relating to the Print Industry including ability to customize pricing structures, update costing and relevant price structures in a fairly straightforward fashion.

Inability to utilize for our Sign division in the same manner we use it for print. Some behind the scenes structure is very complex and not as intuitive as we would like. Editing of custom reports is not great as no one knows how/wants to tackle using the iNet designer. Wish this could be improved.

user-friendly interface, ease of navigation, modular pricing, and knowledgeable sales.

Support availability and response time, even for P1 priority (System down) requests. There is no 24-hour Support or support during major updates over the weekend. Limited credit card processor integration. USD-based billing, price and service.

It is easier to select your items. It looks better and easier to make selections.

The fonts need to be different sizes when you print out your job tickets and Invoices. All the fonts are the same, ticket numbers, special instructions should have different size options and font options to make certain items easily seen. Other items we are still checking, Wide format pricing, across the board price increase, this was not user friendly in the old version, we are hoping it will be in this version.

We adopted PrintSmith Vision when it was first PrintSmith Classic, an affordable solution for a growing business. As Vision has evolved we have embraced the enhancements. Vision has truly helped us understand our true costs and is a reliable tool to return consistent pricing during the estimating process.

The re-write of the software from flash to html has been painstaking. With a hard deadline looming in the very near future and the entire program not yet operating in html5 is incredibly nerve wracking.

EFI PrintSmith Vision gives us great latitude in pricing and control. Fairly easy to train new employees in its use.

Converting from the Legacy edition was a bit of a problem. The billing and A/R functions were a little bit slow to be transferred over. However with that being said, we were able to access the Legacy version for this functionality until it was transferred over.

I like the customer history the best I can check and see exactly what I have printed for them and when.

To many steps to enter a job, previous versions were easier to work with. New update slowed some things down.

Drop down menus and algorithms are accurate and expandable. Multiple press and pricing structures are nice options to be able to implement for different types of customers.

Slow, slow, slow. The internet interface is excruciatingly slow at times. It is stable but will occasionally have a bug requiring a restart.

Lots of options for the various types of jobs that come through the shop

Could use more options for customizing. Some of the definitions are a difficult to work with. The templates are difficult to customize how we would most like them to appear. It would be nice if there was a library of How-To videos that we could access for the many different features in the program.