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FileTrac Pricing, Features, Reviews and Alternatives
FileTrac product overview
What is FileTrac?
FileTrac is a web-based claims management system designed for use by independent adjusters, managing general agents (MGAs), third-party administrators (TPAs), and insurance companies of all sizes, from small businesses up to large companies with multiple branches. FileTrac is designed to manage all aspects of claims from assignment through to archiving, covering data entry, uploads of reports, images, and videos, communication both internally and with clients, time and expense logging for adjusters, invoicing, and adjuster payouts, as well as custom reporting capabilities which enable users to carry out analysis on a per customer, loss type, or adjuster basis.
Key benefits of using FileTrac
Typical customers
Platforms supported
Support options
Training options
FileTrac pricing information
Value for money
4.9
/5
27
Starting from
175
Per month
Usage Based
Value for money contenders
FileTrac features
Functionality
5.0
/5
27
Total features
34
2 categories
Functionality contenders
FileTrac users reviews
Overall Rating
5.0
/5
27
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
26
1
0
0
0
Patrick P.
JG
Jason G.
JR
Joseph R.
Patrick P.
JG
Jason G.
Overall rating contenders
Charles W.
Verified reviewer
Insurance, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
I bought my company (one man shop) in 2007 and immediately began looking for a Claims Management System. At that time I had over 23 years on the carrier side and had been involved in developing several claims systems, so I knew what I was looking for. Finding File Trac and working with the File Trac team has been instrumental in helping my company grow from a one man /one city operation into a 14 state Regional Adjusting Firm.
It's a great communication portal. All data for all claim assignments is one place. Extremely user friendly, very logical work flow. Able to do all billing and calculate Adjusters pay outs in the same software.
Some of the user rights/authorities tools need additional development. File Trac implement development changes without communicating the enhancements
Thank you so much Chuck. Your belief in us and FileTrac makes all the difference. We will always be here for you and we appreciate your input. Know that we are always working to improve and this year there will be some great enhancements. Looking forward to seeing you at the NAIIA conf.
Cody C.
Insurance, 51-200 employees
Used daily for 2+ years
Review source
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In 10+ yeas of use, we have never had an issue or downtime and at the end of the day, we just want to close claims so more are coming in. So bottom line, they are only an assistance to our end goal not a hinderance or even a second thought in an already busy day.
It is easy to use, easy to roll out, don't have to train any employees on use due to the user experience being self explanatory. The software has bridges that integrates with all the various software we use regardless of the carrier. So with Symbility all the claims come in via the Symbility bridge so there is no time consuming setup process for each claim, can assign them all out via a map via by...
It was that there were some automation concepts we needed it didn't have but then it turns out, they did have them just had to setup differently and the ones it didn't they made for us.
Matt O.
Review source
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File Trac has been a true asset to my company. The ease of use and the support received is outstanding. Would (and have) recommended to other companies.
No pros were added to this review
No cons were added to this review
Jason G.
Insurance, 11-50 employees
Used daily for 2+ years
Review source
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I have utilized the FileTrac claims management system in my offices for over 10 years. I reviewed/researched other products prior to implementing FileTrac. None of the other products compared to FileTrac’s features and benefits. If you are considering a fully capable claims management system, I highly recommend you start with FileTrac. You will not be disappointed.
• Intuitive & Easy to Use • Affordable – No upfront costs or fees. Unlimited users/locations at no additional cost. Only cost is a one time fee per claim that is very affordable. The cost is easily recouped in gained efficiencies. • Scalable • FileTrac is a Progressive & Forward-Thinking company that adds new features and benefits often. • Full and easy integration with other platforms such as...
There really isn't anything negative I can say.
Gary W.
Insurance, 11-50 employees
Used daily for 2+ years
Review source
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We began our relationship with File Trac in the early stages of their development. We have grown with them since the beginning. If I had to narrow my comments to the single item we like MOST about File Trac, it would be their incredible development in our industry in providing us, the end user, with the items that we most need. Every company uses File Trac a little differently and they offer customization...
At this stage, I really do not have any negative feedback to offer. 10+ years ago as File Trac was developing, there were several areas that needed improvement. With feedback from companies such as ours and others in the industry, File Trac is constantly updating their system and offering 'bridges' or 'fixes' to help a firm with an individual situation. They listen to us, the client, and make modifications and improvements that help us all navigate claims day in and day out.
FileTrac FAQs and common questions
Q. What type of pricing plans does FileTrac offer?
FileTrac has the following pricing plans:
Starting from: $175.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of FileTrac?
FileTrac has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does FileTrac support?
FileTrac supports the following languages:
English
Q. Does FileTrac support mobile devices?
FileTrac supports the following devices:
Android, iPad, iPhone
Q. Does FileTrac offer an API?
Yes, FileTrac has an API available for use.
Q. What other apps does FileTrac integrate with?
FileTrac integrates with the following applications:
Microsoft Outlook, QuickBooks Online Advanced, Google Maps
Q. What level of support does FileTrac offer?
FileTrac offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Common FileTrac comparisons
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