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FileTrac Evolve Logo

FileTrac Evolve

5.0
(27)

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Claims management system & adjusting software

(6)

FileTrac Evolve Pricing, Features, Reviews and Alternatives

FileTrac Evolve FAQs

Q. What type of pricing plans does FileTrac Evolve offer?

FileTrac Evolve has the following pricing plans:
Starting from: $150.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of FileTrac Evolve?

FileTrac Evolve has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does FileTrac Evolve support?

FileTrac Evolve supports the following languages:
English

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Q. Does FileTrac Evolve support mobile devices?

FileTrac Evolve supports the following devices:
Android, iPad, iPhone

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Q. Does FileTrac Evolve offer an API?

Yes, FileTrac Evolve has an API available for use.

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Q. What other apps does FileTrac Evolve integrate with?

FileTrac Evolve integrates with the following applications:
Microsoft Outlook, QuickBooks Online Advanced, Google Maps

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Q. What level of support does FileTrac Evolve offer?

FileTrac Evolve offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Chat, Email/Help Desk

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FileTrac Evolve product overview

Price starts from

150

Per month

Usage Based

What is FileTrac Evolve?

FileTrac Evolve is an advanced, web-based claims management system crafted for adjusters, MGAs, TPAs, and insurance entities of every size. It offers a comprehensive suite of tools to manage the claims' lifecycle from initiation to archiving. This includes streamlined data entry, effortless multimedia upload capabilities, and robust internal and external communication channels. Adjusters can accurately log time and expenses, which integrates directly into a sophisticated invoicing system, and the adjuster payout module provides customizable financial management.

Key benefits of using FileTrac Evolve

  • Notifications: Keep abreast of adjuster workloads, claim deadlines, and file reviews.

  • Claim Diversity: Efficiently process various types of claims including property, casualty, and auto appraisals.

  • User Roles: Assign permissions based on roles, from administrators to viewers, via the Personnel Manager.

  • Client Access: Grant clients direct access to their claim information for transparency.

  • Document Handling: A drag-and-drop interface simplifies document and photo management.

  • Job Assignment: Streamline adjuster and manager assignments for improved quality assurance.

  • Bulk Assignment: Quickly assign claims across the U.S. to handle high volumes efficiently.

  • Automated Correspondence: Generate acknowledgment letters and notices upon claim creation.

  • Letter Templates: Automate and manage letter creation.

  • Customization: Tailor settings for claims, financials, and reporting to organizational needs.

  • Communication Tools: Leverage in-system messaging and email for effective communication.

  • Client Management: Oversee client company data and actions within the system.

  • Integrations: Connect with platforms like XactAnalysis and Symbility for broader management.

  • API: Import claims and access system data with the Claim Service API.

  • Billing: Flexible management of fee schedules, time logs, and invoicing.

  • Adjuster Payments: Streamline payroll with the Adjuster Payout Module.

  • Mobile Access: Manage data on-the-go with our mobile link.

  • Contact Management: Track all stakeholders and manage contact information.

  • Data Security: Ensure confidentiality and compliance with robust security measures.

  • Reporting: Utilize detailed reports and a versatile report builder for in-depth analysis.

  • Lloyds TPA: Manage Lloyds-related tasks with functionalities like Bordereaux and MI reporting.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Phone Support
    Chat
    Email/Help Desk

    Training options

    In Person
    Documentation
    Live Online
    Webinars

    Not sure about FileTrac Evolve? Compare it with a popular alternative

    Starting from

    150

    Per month

    Usage Based

    Free plan
    Free trial
    Pricing range

    Starting from

    74.95

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    FileTrac Evolve pricing information

    Value for money

    4.9

    /5

    27

    Starting from

    150

    Per month

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    FileTrac Evolve features

    Functionality

    5.0

    /5

    27

    Total features

    58

    3 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    Third Party Integrations
    API
    Data Import/Export
    Alerts/Notifications
    Billing & Invoicing
    Customizable Reports

    Functionality contenders

    FileTrac Evolve users reviews

    Overall Rating

    5.0

    /5

    27

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    26

    1

    0

    0

    0

    Pros
    The ability to bulk dispatch using the mapping system and the ability to create your own reports based on our specific need. I am a big fan of their Customer Support Team.
    GREAT PRICING -- Pricing is based on claim counts, making the great product available to ever firm large and small. GREAT SUPPORT - If you have questions, they will respond immediately.
    Our firm has been able to function seamlessly thanks in large part to FileTrac. We have been using FileTrac for over 10 years and is still one of our best business decisions.
    Cons
    I struggle to identify a negative to this CMS.
    The adjuster payout & commission module virtually eliminates errors in adjuster payments and charge backs.

    Overall rating contenders

    CW
    AvatarImg

    Charles W.

    Insurance, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Essential to my business

    Reviewed 5 years ago

    I bought my company (one man shop) in 2007 and immediately began looking for a Claims Management System. At that time I had over 23 years on the carrier side and had been involved in developing several claims systems, so I knew what I was looking for. Finding File Trac and working with the File Trac team has been instrumental in helping my company grow from a one man /one city operation into a 14 state Regional Adjusting Firm.

    Pros

    It's a great communication portal. All data for all claim assignments is one place. Extremely user friendly, very logical work flow. Able to do all billing and calculate Adjusters pay outs in the same software.

    Cons

    Some of the user rights/authorities tools need additional development. File Trac implement development changes without communicating the enhancements

    Vendor response

    Thank you so much Chuck. Your belief in us and FileTrac makes all the difference. We will always be here for you and we appreciate your input. Know that we are always working to improve and this year there will be some great enhancements. Looking forward to seeing you at the NAIIA conf.

    CC
    AvatarImg

    Cody C.

    Insurance, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A fully integrated immersive Claims Management System.

    Reviewed 3 years ago

    In 10+ yeas of use, we have never had an issue or downtime and at the end of the day, we just want to close claims so more are coming in. So bottom line, they are only an assistance to our end goal not a hinderance or even a second thought in an already busy day.

    Pros

    It is easy to use, easy to roll out, don't have to train any employees on use due to the user experience being self explanatory. The software has bridges that integrates with all the various software we use regardless of the carrier. So with Symbility all the claims come in via the Symbility bridge so there is no time consuming setup process for each claim, can assign them all out via a map via by...

    Cons

    It was that there were some automation concepts we needed it didn't have but then it turns out, they did have them just had to setup differently and the ones it didn't they made for us.

    MO
    AvatarImg

    Matt O.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Review 03-25-15

    Reviewed 9 years ago

    File Trac has been a true asset to my company. The ease of use and the support received is outstanding. Would (and have) recommended to other companies.

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    JG
    AvatarImg

    Jason G.

    Insurance, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    FileTrac - Hands down one of the best decisions I've made for my company

    Reviewed 5 years ago

    I have utilized the FileTrac claims management system in my offices for over 10 years. I reviewed/researched other products prior to implementing FileTrac. None of the other products compared to FileTrac’s features and benefits. If you are considering a fully capable claims management system, I highly recommend you start with FileTrac. You will not be disappointed.

    Pros

    • Intuitive & Easy to Use • Affordable – No upfront costs or fees. Unlimited users/locations at no additional cost. Only cost is a one time fee per claim that is very affordable. The cost is easily recouped in gained efficiencies. • Scalable • FileTrac is a Progressive & Forward-Thinking company that adds new features and benefits often. • Full and easy integration with other platforms such as...

    Cons

    There really isn't anything negative I can say.

    GW
    AvatarImg

    Gary W.

    Insurance, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    File Trac - An Industry leader in the CMS Industry

    Reviewed 5 years ago
    Pros

    We began our relationship with File Trac in the early stages of their development. We have grown with them since the beginning. If I had to narrow my comments to the single item we like MOST about File Trac, it would be their incredible development in our industry in providing us, the end user, with the items that we most need. Every company uses File Trac a little differently and they offer customization...

    Cons

    At this stage, I really do not have any negative feedback to offer. 10+ years ago as File Trac was developing, there were several areas that needed improvement. With feedback from companies such as ours and others in the industry, File Trac is constantly updating their system and offering 'bridges' or 'fixes' to help a firm with an individual situation. They listen to us, the client, and make modifications and improvements that help us all navigate claims day in and day out.

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