App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
HHAeXchange
5
34
4
30
3
16
2
6
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HHAeXchange is the leading technology platform for homecare.
Table of Contents
Is this product right for your business?
Find out with a
HHAeXchange - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
HHAeXchange overview
What is HHAeXchange?
HHAeXchange is the only homecare management software that seamlessly connects providers, state Medicaid programs, managed care organizations (MCOs), and caregivers through one platform. This connection breaks down barriers and enables unparalleled efficiency, communication, transparency, and compliance. For more than a decade, our award-winning, cloud-based solution has helped providers minimize risk, increase efficiency, ensure compliance, empower caregivers, and improve patient outcomes.
HHAeXchange empowers caregivers to collect real-time data and record observations at the point of care. With our value-based care tools, providers and payers can leverage caregivers’ visits to gain proactive insights and improve health outcomes.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Billing Issues
Customer Support
Scheduling and Clocking
Caregiver Clock
Visit and Pay
Ease of Use
HHAeXchange pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.5
Features
3.7
Ease of use
3.7
Customer support
3.1
Reviews sentiment
What do users say about HHAeXchange?
It has cut down in billing time and errors, easier to schedule workers, quick access to clients information including authorized hours and demographics.
Select to learn more
Who uses HHAeXchange?
Based on 100 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
HHAeXchange's key features
Most critical features, based on insights from HHAeXchange users:
All HHAeXchange features
Features rating:
HHAeXchange alternatives
HHAeXchange
Starting from
375
Per month
InMyTeam
Starting from
200
Per month
AlayaCare
Starting from
1000
Per month
Alora Home Health
Starting from
295
Per month
HHAeXchange pricing
Value for money rating:
Starting from
375
Per month
User opinions about HHAeXchange price and value
Value for money rating:
To see what individual users think of HHAeXchange's price and value, check out the review snippets below.
DIANA H.
Administrator
Ashlee P.
Payroll and Benefits Specialist
HHAeXchange integrations (4)
Integrations rated by users
We looked at 100 user reviews to identify which products are mentioned as HHAeXchange integrations and how users feel about them.
Integration rating: 3.0 (2)
“we needed somehting that has an API with our payroll software”
“It's our payroll platform, we need it to be accurate and smooth.”
Lieby M.
HR
Integration rating: 5.0 (1)
“It produces quick billing of claims.”
Alex G.
Financial Controller
Integration rating: 3.0 (1)
Integration rating: 3.0 (1)
Other top integrations
HHAeXchange customer support
What do users say about HHAeXchange customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of HHAeXchange customer support.
A limited number of users describe customer support as helpful, responsive, and willing to go above and beyond.
Widely noted by reviewers, customer support is difficult to reach, slow to respond, and often unhelpful or unavailable.
Support options
Training options
To see what individual users say about HHAeXchange's customer support, check out the review snippets below.
“I have had wonderful experiences with their EDI team and with their tech support people.”
Shannon M.
Quality Manager
“Some times the frustration of HHA-Exchange makes us re-think the relationship with this MCO entirely. But in the end we like them very much.”
Kelly F.
Billing and Collections Manager
“Customer service severely lacking.”
Cedric E.
VP
“Poor support team....lack of knowledge via tier level 1.”
Jacob G.
CEO
HHAeXchange FAQs
Q. Does HHAeXchange support mobile devices?
HHAeXchange supports the following devices:
iPhone, iPad, Android
Q. What level of support does HHAeXchange offer?
HHAeXchange offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)
