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Kennel Connection Logo

The Most Trusted Pet Care Software for 25+ years

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Kennel Connection - 2026 Pricing, Features, Reviews & Alternatives

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Kennel Connection overview

What is Kennel Connection?

Kennel Connection is offered as a desktop or web-based kennel management software that offers pet boarding, grooming, daycare, petsitting and special services centers a single and centralized platform from which to manage boarding facilities and pet grooming and training services. Incorporating an inbuilt scheduler, records management functionality and email reminders, Kennel Connection aims to deliver a comprehensive pet care management solution.

In order to manage boarding and daycare facilities effectively, Kennel Connection equips users with robust scheduling technology. With Kennel Connection’s scheduling services, users can organize and track customer bookings online quickly and easily. Moreover, Kennel Connection’s inbuilt scheduling tools serve to support pet grooming and training operations by enabling users to handle employee work timetables as well as schedule the classes, in-board training and one-on-one sessions. To enhance user productivity, Kennel Connection allows users to create recurring appointments and track grooming and training activity.

Besides scheduling and tracking activity, Kennel Connection permits users to manage client and pet records and documentation, organize client waiting lists and automate SMS and email reminders. Furthermore, users can email invoices to clients, manage discount and loyalty programs and determine employee access controls conveniently online. Kennel Connection also promotes a number of add-on modules and accessories cost designed to optimize business operations such as credit card processing, online reservations and QuickBooks DirectLink modules.

Key benefits of using Kennel Connection

  • 2-Way SMS, Text-To-Pay, and Automated Reminders
  • Client Portal with Advanced Online Reservations System
  • Kennel Connection offers scheduling technology, allowing users to organize boarding reservations, grooming appointments and training sessions efficiently.
  • Kennel Connection facilitates administrative reports, enabling users to gain valuable insight into business performance.
  • Kennel Connection stores client and pet records, granting users quick and central access to client and pet documentation.
  • Kennel Connection operates as a cloud-hosted application, thereby ensuring all data backups and software updates are performed automatically.
  • Kennel Connection employs SMS and email reminders, helping users to communicate effectively with clients and reduce the number of no shows.
  • Starting price

    89flat rate /
    per month

    Alternatives

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    Kennel Connection’s user interface

    Ease of use rating:

    Kennel Connection pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(8)
    3-4(13)
    5(58)

    What do users say about Kennel Connection?

    Users say Kennel Connection offers a wide range of features and strong customer support, with many finding staff responsive and helpful. They appreciate frequent updates, customizable options, and reliable assistance when issues arise, though some feel support quality and availability can vary and pricing is sometimes high. They find the software easy to use and training staff is generally straightforward, but mention a learning curve for new users and some confusing aspects during onboarding. Some report the interface can feel outdated or cumbersome, and they wish certain features were more intuitive or easier to navigate.

    Select to learn more


    Who uses Kennel Connection?

    Based on 79 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Consumer Services
    Hospitality
    Veterinary
    Farming
    Others

    Use cases

    Kennel
    Pet Grooming

    Kennel Connection's key features

    Most critical features, based on insights from Kennel Connection users:

    Online booking
    Booking management
    Client management
    Appointment management
    Mobile access
    Calendar management

    All Kennel Connection features

    Features rating:

    Pet grooming
    Records management
    Scheduling
    Customer history
    Customer database
    Customer accounts
    Confirmations/Reminders
    Activity tracking
    Alerts/Notifications
    Appointment scheduling
    Activity dashboard
    Client portal
    Reminders
    Email reminders
    Pet birthday tracking
    Photo Management
    Personalization
    Point of sale (pos)
    Payment processing
    Real-Time reporting
    Onboarding
    Receipt management
    Multiple user accounts
    Recurring appointments
    Recurring tasks
    Animal database
    Reporting & statistics
    Reporting/Analytics
    Reputation management
    Sales reports
    Search/Filter
    Wait list management
    Vaccine management
    Service catalog
    SMS messaging
    User management
    SMS reminders
    Social media integration
    Staff management
    Task scheduling
    Third-Party integrations
    API
    Automated scheduling
    Automatic backup
    Availability management
    Barcode/Ticket scanning
    Billing & invoicing
    Commission management
    Credit card management
    Credit card processing
    Customer management
    Customizable branding
    Customizable templates
    Customization
    Discount management
    Document storage
    Drag & drop
    Electronic forms
    Electronic payments
    Electronic signature
    Email alerts
    Email marketing
    Employee management
    Employee time clock
    Event calendar
    Facility scheduling
    Inventory management
    Invoice management
    Loyalty program
    Mobile grooming
    Multi-Location

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    Kennel Connection pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Standard

    89

    Per month

    Features included:

    • Core Software Features
    • Customer Support
    • Employee Management
    • Free Updates
    • Integrated Credit Card Processing
    • Inventory Management
    • Live Phone Support
    • One Module
    • Unlimited Client/Pet Records

    Pro

    109

    Per month

    Features included:

    • Core Software Features
    • Customer Support
    • Employee Management
    • Free Updates
    • Integrated Credit Card Processing
    • Inventory Management
    • Live Phone Support
    • Petdetect Integration
    • Quickbooks Desktop Integration
    • Unlimited Client/Pet Records
    • Up to 2 Modules

    Platinum

    149

    Per month

    Features included:

    • Client Portal (Online Reservations)
    • Coming Soon - Custom Report Editor
    • Core Software Features
    • Customer Support
    • Employee Management
    • Free Updates
    • Integrated Credit Card Processing
    • Inventory Management
    • Live Phone Support
    • Petdetect Integration
    • Quickbooks Desktop Integration
    • Remote Access (Live Access)
    • Unlimited Client/Pet Records
    • Unlimited Modules

    Corporate

    Empty state illustration for "No pricing info"

    No pricing info

    Contact vendor for more details

    User opinions about Kennel Connection price and value

    Value for money rating:

    To see what individual users think of Kennel Connection's price and value, check out the review snippets below.

    “Oh I might mention I love that we integrate it with other computers in my salons it's wonderful to be able to check one out and check in, on the other computer at the same time.”
    DA

    Dorien A.

    President

    “I have been using KC since 1997, and thru out that time,I have been impressed with the functionality of the product and impressed with the customer service.”
    TF

    Tom F.

    owner

    Kennel Connection integrations (3)

    Kennel Connection customer support

    What do users say about Kennel Connection customer support?

    Customer support rating:

    We analyzed 34 verified user reviews to identify positive and negative aspects of Kennel Connection customer support.

    Widespread user sentiment highlights fast, accessible, and knowledgeable customer support that resolves issues efficiently.

    A significant portion of users appreciate the personable, helpful approach and consistent availability of the support team.

    A minority of users report difficulty accessing support, citing high costs, reduced personal touch, or unhelpful responses.

    Support options

    Chat
    Faqs/forum
    Knowledge base
    Phone support
    Email/help desk

    Training options

    Webinars
    Live online
    Documentation
    In person
    Videos

    To see what individual users say about Kennel Connection's customer support, check out the review snippets below.

    “Exceptional customer service whenever I call I am very happy to know that all of my kennel connection issues can be resolved quickly with a phone call or an email . If it was not a quick fix I have been able to work with kennel connection staff to solve the problem as soon as possible.”

    DF

    Danielle F.

    Owner

    “excellent program, excellent support team--i have had very few issues but if i do have a problem they are very available/accessible to help me.”

    jk

    jen k.

    owner

    “I'm finding that support harder to get lately. ”

    LB

    Lisa B.

    Owner

    Kennel Connection FAQs

    Q. What type of pricing plans does Kennel Connection offer?

    Kennel Connection has the following pricing plans:
    Starting from: $89.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of Kennel Connection?

    Kennel Connection has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Kennel Connection support?

    Kennel Connection supports the following languages:
    English


    Q. Does Kennel Connection support mobile devices?

    Kennel Connection supports the following devices:
    Android, iPad, iPhone


    Q. Does Kennel Connection offer an API?

    No, Kennel Connection does not have an API available.


    Q. What other apps does Kennel Connection integrate with?

    Kennel Connection integrates with the following applications:
    Swell, QuickBooks Desktop


    Q. What level of support does Kennel Connection offer?

    Kennel Connection offers the following support options:
    Chat, FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk

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