App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
PetDesk
5
130
4
45
3
5
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify your clinic. Strengthen your care.
Table of Contents
PetDesk - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
PetDesk overview
What is PetDesk?
PetDesk transforms how your practice engages with clients by automating the administrative busywork that's draining your team while delivering the engagement and communication options clients demand. Our veterinary-specific platform connects directly to your PIMS, simplifying everything you do today from appointment booking and reminders to communicating with clients and phone calls. Unlike general healthcare solutions or disconnected point products, PetDesk delivers a complete client engagement ecosystem designed specifically for veterinary workflows that flexibly grows with your practice.
The result? Your front desk spends less time on the phone. Your clients get the convenient digital experience they expect. Your team reclaims at least a day every week. And you get to focus on what actually matters—simplifying your clinic operations, supporting your team, and ensuring exceptional care to the pets that need your clinic.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Client Support
Appointment Reminders
Pricing
Appointment Scheduling
PetDesk’s user interface
PetDesk pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about PetDesk?
Appointment reminders, two-way texting, and online scheduling reduce phone time and help clients stay connected to their pets’ care.
Select to learn more
Who uses PetDesk?
Based on 182 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
PetDesk's key features
Most critical features, based on insights from PetDesk users:
All PetDesk features
Features rating:
PetDesk alternatives
PetDesk
Starting from
249
Per month
DaySmart Vet
Starting from
116
Per month
ezyVet
Starting from
260.5
/user
Per month
Covetrus Avimark
Starting from
No pricing info
PetDesk pricing
Value for money rating:
Starting from
249
Per month
User opinions about PetDesk price and value
Value for money rating:
To see what individual users think of PetDesk's price and value, check out the review snippets below.
August P.
Veterinary Technician
Zoe L.
Veterinary Assistant and Office Manager
PetDesk integrations (3)
Integrations rated by users
We looked at 182 user reviews to identify which products are mentioned as PetDesk integrations and how users feel about them.
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
Integration rating: 3.5 (2)
“Because it is our PIMS and we need that every day.”
Samantha M.
Hospital Manager
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 4.0 (1)
PetDesk customer support
What do users say about PetDesk customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of PetDesk customer support.
Widely noted by reviewers, PetDesk customer support is consistently friendly, approachable, and eager to help with any questions.
A large number of users report fast response times and prompt resolution of issues by the customer service team.
Frequently reported by users, PetDesk representatives are knowledgeable and proactive in checking in and improving the experience.
Support options
Training options
To see what individual users say about PetDesk's customer support, check out the review snippets below.
“The customer service staff, as well as our direct rep are all very friendly/helpful.”
Danielle L.
Receptionist
“There are some kinks to work out but customer service has been fantastic and prompt at fixing our issues.”
Candice C.
Client Care Manager
PetDesk FAQs
Q. Does PetDesk support mobile devices?
PetDesk supports the following devices:
iPad, Android, iPhone
Q. What level of support does PetDesk offer?
PetDesk offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Phone Support, Knowledge Base
