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PINpoint

Web-based, multi-lingual manufacturing execution system

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PINpoint Reviews

Reviews summary

Pros

Pinpoint enables fantastic operator control and traceability of build quality. Quality & training systems by each operator.

kevin h.

Any issues have been taken care of promptly, my service team is knowledgeable and great to work with.

Kendra H.

I also like how you can configure the hardware. The reports and relationships as well as the user management is very nice.

Stefan W.

Cons

Sorting through the data was not as easy as earlier versions. Older hardware devices remained within the database and was a pain to delete forever.

Barry S.

Start up and network reliance, that upon system outages causes production stops, due to RIC locations.

kevin h.

Does not currently support Mac OS, have to apply work arounds to capture.

Michael P.

Overall rating

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79%
positive reviews
86%
would recommend this app

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14 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent Process Control Application allowing the right Mfg role to manage their process scope.

Reviewed 3 years ago
Pros

Strong Process Control with GUI level read across station to station. Tools can be set up in the library that can be used by Process Engineers to manage their process without needing Controls Engineering input and help in most cases.

Cons

Requires increased skill sets in each group working with it but on the positive side easily managed. The application does require a new approach to managing process control. It is not the traditional PLC layer control system. That is not a bad thing, just requires a commitment to move forward with new technology that provides a new set of functional benefits that cant be achieved in traditional PLC layer.

Vendor response

Thank You for your review and we agree that the process control capabilities of the PINpoint MES (out-of-the-box) sets our software apart from the competitors. With the ability to control both the human and machine aspects of the assembly line, and the capability to turn off tools and devices and even stop the assembly line, ensures that defective products never get shipped to the customer! We've...

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  • Value for money
  • Ease of use
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By implementing PINpoint 6 years ago, we discovered a usefull and robust application

Reviewed 3 years ago
Pros

The software is highly configurable and PINpoint team helped us building our skills to manage it ourself. It provide a lot of functionnalities that can be implemented gradually. Our most used funtionnalities are torque tool control, PLC interface, check lists, quality alerts, andon system with process interlock. The software has proven to be reliable with a very low downtime and when we exceptionally face a critical issue, PINpoint team have been very reactive to handle it and provide a solution. Reporting capabilities greatly improved with last version and it helps to identify process weakness that need to be addressed to improve our productivity.

Cons

Corrections of minor issues are sometimes very long to come and the major upgrades are complexe and can cause some issues.

Vendor response

Thank you Guillaume for your valuable feedback, and for sharing your experience with PINpoint over 6 years. We strive to make our software products as easy to use and learn as possible, and as you know we're here 24/7 to support you with your unique manufacturing processes so you and your team can optimize your assembly line and become self-sufficient sooner. The latest version 5.0 of our products...

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  • Ease of use
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I have worked with pinpoint for 8 years. Sometimes it difficult to make simple changes.

Reviewed 3 years ago
Pros

I really like how it works with KEPWARE. I also like how you can configure the hardware. The reports and relationships as well as the user management is very nice. I also like the and on aspect. Being able to send messages and quality alert to each individual station as well as being able to decide who can work where are great features.

Cons

Not like the difficulty of the building flow and making changes on it. I also wish I could use an ethernet best I/O module like a phoenix connector without having to have a PLC. Using a smart arm does not work very well when everything is server based. Subscribing and unsubscribing to each tool for every individual tightening on a single step Really slows down the entire system. Overall the network traffic is too much which makes everything very slow.

Vendor response

Thank you for your review, we are always keen to hear our customers experience on the functionality and ease of use of PINpoint MES & Andon system software. In our latest V5 software we've built on the pros you list to make an even more powerful error-proofing and business intelligence solution that's essential for any manufacturer to improve quality and efficiency. In reply to your concerns we...

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  • Ease of use
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I have used the Pinpoint application everyday for the past 7+ years.

Reviewed 3 years ago
Pros

This software is great for collecting and storing critical data from assembly lines. You are able to connect many different devices to it like: DC tools, scales, badge readers, scanners, wireless gages, PLC's, and so on. The company is always evolving as well, trying to improve their processes for their customers. They also have very good customer support.

Cons

I don't have anything negative about this software to say at this time. The biggest "Con" that I see are people who want to use the software, but do not take the time to learn how it works. Instead, they will copy programs and guess on certain areas. But, this issue has nothing to do with the software itself.

Vendor response

Thank You Jason for being a such a steadfast user of PINpoint software - your experience corresponds with all the users across the World who also work in PINpoint everyday in different languages to build a variety of complicated products. In addition to PINpoint's powerful error-proofing features and benefits, and its ability to monitor and control the assembly line, PINpoint's latest Version 5.0...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall experience with software, installation & support has been positive

Reviewed 3 years ago

Error proofing & assembly build accuracy as well as historical build validation.

Pros

Ease of use, visual queuing, multi-lingual, mature interfacing ability with controllers, tools & print functions.

Cons

There are occasions where software needs to be able to account for network activity and other anomalies and respond in a way that is self-adjusting. (But, as these issues arise they are able to accommodate). We have had to do some database tuning to optimize the DB transactions.

Vendor response

Thank you Peter, we appreciate you sharing feedback about your experience with PINpoint's manufacturing execution system. Now available in Version 5 (released 2018), the latest software is even more flexible and scalable than ever to service the needs of all small sized manufacturers [1(+) workstation(s)] to large/enterprise manufacturers [unlimited users, any location]. V5 is the ideal first-step...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Have been using this software for 7 years, very good accountability

Reviewed 3 years ago

Mainly the traceability of serial number data and conformity to the assembly process.

Pros

The amount of data captured was extremely large. Good for capturing measurement data and torque data. Very good tracability.

Cons

Sorting through the data was not as easy as earlier versions. Older hardware devices remained within the database and was a pain to delete forever.

Vendor response

Thank you for your feedback Barry, and for providing insight into your experience with PINpoint over 7 years. The software continues to be evolved in 2018 to play an integral role in the small-medium/large-enterprise size manufacturer's transition to paperless manufacturing and Industry 4.0 methodologies. PINpoint V5.0 now features 2 powerful manufacturing intelligence apps called 'Dashboard' and...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Pinpoint has delivered operator control and quality builds,

Reviewed 3 years ago

Quality traceability gains, improved operator training lead times.

Pros

Pinpoint enables fantastic operator control and traceability of build quality. Quality & training systems by each operator, Functionality of dashboard and andon systems I am looking forward to the new system release, and the many new tools and systems that this brings

Cons

Start up and network reliance, that upon system outages causes production stops, due to RIC locations.

Vendor response

We appreciate your feedback Kevin, Thank You for sharing such valuable insight into your experience with PINpoint. Earlier in 2018 we released our most powerful version 5.0 of the software to date called V5 MES for complete assembly line process control and measurement; and V5 ANDON for advanced plant floor communications, product tracking, and manufacturing intelligence - an ideal first step for...

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  • Ease of use
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Easy to use and train

Reviewed 3 years ago
Pros

Easy modification. Good end user interface. With programming details on hand, it is easy to create each step.

Cons

Upgrades cause issues. Not able to let user move / duplicate a group of process easily. Required to ask for PinPoint help to do it behind the scene.

Vendor response

Thank You Bobby for your review, and insight into your experience with PINpoint software. As always we have continued the evolutionary path of our products with the input of our valued customers like yourself. If you haven't experienced the new version 5.0 software we encourage you to contact us for a demonstration since there have been many advancements made in terms of usability and ease of configuration. Further,...

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  • Ease of use
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I am updating current processes, creating new processes and help debugging in the workshop

Reviewed 3 years ago
Pros

This software is capable to work with various brands of equipment which allows having competition between manufacturers

Cons

Every changed made to a process is live. Not able to manage several version of the process with "go live" date.

Vendor response

Thank you Hugues, we appreciate you providing us feedback about your experience with PINpoint MES. We're glad you find our manufacturing execution system flexible to accommodate various brands of tools, and many other devices including sensors, vision systems and testers. We've made assembly line configuration straightforward to enable you to make process step changes in real-time. If you haven't...

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Best tool for searching PSTs on-site. Able to mount as many files as you have and run in one search

Reviewed 4 years ago
Pros

Easy to use and no dongle requried. Able to activate and deactivate the license and tranfer around company.

Cons

Creation of an image file. Does not currently support Mac OS, have to apply work arounds to capture ,

Vendor response

Thank You Michael. Your feedback is much appreciated. Best regards, Anthony Borges Marketing Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I have used Pinpoint on a few projects and the service, support, and software has always been great

Reviewed 3 years ago

Flexibility

Pros

The flexibility of the software to adapt to many projects and customer needs is very helpful. User Friendly

Cons

The cost is a little more expensive then most but the software is user friendly so that makes up for it in most cases.

Vendor response

Thank You for your review Brian, and for sharing your feedback regarding your positive experiences with PINpoint software and our team. You'll be pleased to learn we've evolved the software again; it's now in version 5.0, and it's even more user-friendly, intuitive to use and interpret with new situational awareness graphics and data visualization. The new PINpoint V5 performance Dashboard app is...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Pinpoint has an excellent MES system and is great to work with

Reviewed 3 years ago

Improved error proofing demands of our customers. Very user friendly and easy to learn.

Pros

Technical capabilities and understanding of processes make Pinpoint a leader in this field. Very professional company to deal with.

Cons

Not as customized as in previous years. After service support is a little on the expensive side for monthly maintenance fees.

Vendor response

Thank You for your review Todd, it's great to hear about your positive experience with PINpoint. You will be pleased to know we have made the latest Version 5.0 product even more value-added and customizable; including powerful manufacturing intelligence report templates you can make your own. Further, PINpoint V5 now features a powerful performance "Dashboard" that live-streams over-all equipment...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Any issues have been taken care of promptly, my service team is knowledgeable and great to work with

Reviewed 3 years ago

Quality product

Pros

I like the ease of programming and setting everything in the system. I really like the tracking section, being able to interlock tools and track product has helped in many ways

Cons

New Reports, most of the features do not work correctly. I cannot get fastening reports to work or operator reports to work, they generate blank pages. I like the original report section better than the newest

Vendor response

Thank you Kendra for your review and positive feedback. The latest version PINpoint V5 now includes two (2) powerful reporting apps: 1) the performance "Dashboard" provides a live-stream from the cloud of the assembly line's real-time Goal Planned Actual, and Overall Equipment Effectiveness (OEE) so you can know at any time if you are on track/trending to meet your daily manufacturing goals - including...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Robust system. Requires significant investment IT infrastructure, Not efficient- data load or edit

Reviewed 3 years ago
Pros

Found it to be Robust system, had minimal downtime during integration into existing operations. Good for Torque control, Process visualization

Cons

Requires significant investment in IT infrastructure, Not efficient for initial data load or data edit Requires Client/PC at every work center.

Vendor response

Thank you Kedar for your valued feedback. In early 2018 we released version 5.0 which has many improvements including increased speed and ease-of-use. V5 MES & V5 ANDON are also now quicker to deploy and include many features and reports not available prior to 2017 (version 4.x products). We encourage you to schedule a live demonstration with us to see the new V5 - which now includes a real-time...