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Fresha vs appointlet Comparison (2026)

Name: Fresha
Rating: 4.79848171152519 (1449 reviews)

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Fresha

appointlet

Overview

Fresha is the world's leading online booking software for the beauty and wellness industry. Boost your sales and attract new clients with an all-in-one solution for beauty salons, spas, barbers and therapists.

Appointlet is a cloud-based appointment scheduling solution which can be integrated with businesses’ websites, landing pages, and emails. The software allows customers to book appointments online, and provides users with tools for managing availability, cancellations, approvals, reminders, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

14.95

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

1.4K

1.2K

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

4.8

105

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

Pros

“I will be cancelling my whole debit system and booking system with my salon with this company they like to charge everything that they absolutely can and there’s definitely just as good other companies out there for booking systems besides Fresha that does just the same.”

Catherine B.

Business owner an aesthetician.

“It’s not a complex system which is appealing to a small business along with the cost, however there are some usability issues that could be easily be fixed if they had good product [sensitive content hidden] and tech support.”

Pamela T.

President

“I have inquried about this to Fresha several times, as I use their QR code at my store to allow my clients to book an appointment, however, I still get charged for those customers, as if they intially found my services through Fresha, though this is not the case.”

Erik K.

Massage Therapist

Pros

“Appointlet saved me a lot of time when needing to schedule with several people.”

Leslie R.

Match Support Specialist

“I left acuity scheduling because I found appointlet for a lot less money.”

Jessica L.

Founder and Owner

“There's not much to not like - gets the job done, syncs with my calendar”

Ana G.

Freelancer

Cons

“Fresha can have some bugs or issues in its booking system at times, including error messages or blank screens.”

Andie T.

Student

“I follow Fresha’s own advice by sending my direct booking link, yet the system still flags client as new marketplace clients. Despite clear evidence, support refuses to refund the fees, citing rigid policy and technicalities.”

Catherine N.

Holistic Therapist

“Unable to add two therapists to one appointment, latest pricing structure is far to expensive and unfair on very small businesses.”

Suphotjana P.

Operations Manager

Cons

“The .ics file is not ideal.”

Jessica L.

Founder and Owner

“They told us that they are using a translation service provider and they have reached the limits of the service agreement so the team is working to renew our agreement. How is it even possible?”

Zoltán V.

Managing director

“The first QR code generator expired and costs $$$ to subscribe to. ”

Tallen M.

School Counselor