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Cloud-based towing management software
Towbook Management Software Pricing, Features, Reviews and Alternatives
Towbook Management Software product overview
What is Towbook Management Software?
Towbook is a web-based towing management software with native iOS and Android apps, which offers dispatching, impounding, invoicing, private property, and accounting capabilities. The system can be used by companies serving individuals, private properties, body shops, motor clubs, police departments, and more.
Key benefits of using Towbook Management Software
Dispatching system updates in real time, and allows users to add calls, send them to assigned drivers, and create custom invoices for customers for delivery by email.
Account tagging, photo uploads, and automatic notification of property owners are available for private property impounds, with private property managers also able to request a tow online.
Towbook can report back on company performance, including completed calls, revenue, call volume by truck or driver, sales tax, and more.
Customer accounts can be set up to allow discounts and customized pricing for individual accounts, with the ability to directly email personalized statements to each account.
Typical customers
Platforms supported
Support options
Training options
Towbook Management Software pricing information
Value for money
4.9
/5
79
Starting from
49
Per month
Flat Rate
Pricing options
Value for money contenders
Towbook Management Software features
Functionality
4.9
/5
79
Total features
17
2 categories
Most valued features by users
Functionality contenders
Towbook Management Software users reviews
Overall Rating
4.9
/5
79
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.77/10
74
3
0
0
2
Overall rating contenders
Jaci B.
Verified reviewer
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 2+ years
Review source
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We are wrapping up our 3rd year using Towbook. Our business has doubled in truck and staff count, but we can achieve all of our billing needs in less than 20 hours a week. That’s one part time position to cover 24,000 calls a year. From management to drivers and dispatchers, Towbook continues to stay on top of an ever changing industry at a very fair price. The ease of use in the office and on the road is astounding.
Automation of invoicing Auto submission to motor clubs GPS tracking of drivers Easy to use reporting Commission tracking Impounds customized to our state Constant advancements of software 1st class customer service
The only con I can find is that I wished we had started sooner.
REVA B.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 2+ years
Review source
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I have satellite offices and we had trouble coordinating drivers, calls, and information from one admin/dispatcher to the next. Towbook is a VERY affordable option that gives you as much bang for your buck as you can find anywhere. Plus you don't get stuck on hold to speak to someone halfway around the world when you have problems. They have a variety of ways to contact them and they respond in a timely fashion every single time.
I like most that it's easy to use. I love that it's cloud-based so we can unify all my operations in different places to one real-time experience. I love that the company is very responsive to developing new features independently, but also works hard to implement changes requested by customers. There is not one human being at Towbook software that I have run into so far that I wouldn't be happy to have at my company!
I seriously have no complaints. Can't complain about the cost, the overall value, or even the ease of getting it set up. They could have called it "Dispatch software for dummies" and wouldn't have been far from the truth.
Yaser A.
Transportation/Trucking/Railroad, 1-10 employees
Used daily for less than 6 months
Review source
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NA
DIGITALLY DISPATCH WORKING WITH MOTOR CLUBS
24/7 CUSTOMER SUPPORT RUDENESS AND UN-LOGIC SOLUTION AND HANGING UP ON YOU WOW!!!
Buffy R.
Transportation/Trucking/Railroad, 1-10 employees
Used daily for 2+ years
Review source
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Has helped build our business to what it is today. Improved ETA times, ease of invoicing, and more. The Customer Service is Excellent and we will continue to utilize this program for our business.
The GPS, and the ease of connection to our roadside provider network.
We love everything about the software. Continually updating the software to satisfy clientele need.
Anonymous Reviewer
Verified reviewer
Automotive, 11-50 employees
Used daily for 2+ years
Review source
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Towbook is extremely easy to use and has changed the way we do business for the better. This software allows us to easily keep track of what our drivers are doing and plan how to most efficiently utilize our fleet to get people safely out of harms way or to their destination. The visual comparison to the most used social media website makes Towbook very user friendly and non-intimidating. The software support (by online chat, phone and email) is easily and quickly reachable 24/7 and generally a response is helpful with problem solving solutions.
When there is an outage it really cripples our operations. Thankfully outages don’t last very long and support is generally very transparent as to how long it is expected to last.
Towbook Management Software FAQs and common questions
Q. What type of pricing plans does Towbook Management Software offer?
Towbook Management Software has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Towbook Management Software?
Towbook Management Software has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Towbook Management Software support?
Towbook Management Software supports the following languages:
English
Q. Does Towbook Management Software support mobile devices?
Towbook Management Software supports the following devices:
Android, iPad, iPhone
Q. Does Towbook Management Software offer an API?
No, Towbook Management Software does not have an API available.
Q. What other apps does Towbook Management Software integrate with?
Towbook Management Software integrates with the following applications:
WEBFLEET, QuickBooks Online Advanced, Quickbooks Online, Google Maps
Q. What level of support does Towbook Management Software offer?
Towbook Management Software offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat
Common Towbook Management Software comparisons
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