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Towbook Management Software
5
75
4
3
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based towing management software
Table of Contents
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Towbook Management Software - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Towbook Management Software overview
What is Towbook Management Software?
Towbook is a web-based towing management software with native iOS and Android apps, which offers dispatching, impounding, invoicing, private property, and accounting capabilities. The system can be used by companies serving individuals, private properties, body shops, motor clubs, police departments, and more.
Towbook’s dispatching system enables users to add calls and assign them to drivers, with real-time updates showing all users the latest calls and dispatches. Photos and files can be added to dispatch records, multiple vehicles, trucks, and drivers can be added to a single dispatch, and customized invoices can be created and emailed to customers. When vehicles are impounded, Towbook automatically calculate storage fees, and remind users when state-required impound notices and letters are due, with the option to have notices automatically printed.
Towbook allows users to set up accounts for different company types, including motor clubs, police departments, and body shops. Custom pricing and discounts can then be set up for these accounts, users can create and send statements directly to individual accounts, and customers can log in to view lists of towed vehicles for their account. Towbook also includes tools for businesses serving private properties, such as automatic notification of property owners when a vehicle is impounded, photo uploads allowing the automatic sending of photos of impounded vehicles to property managers, and account tagging. Property managers are also able to log into Towbook to request that vehicles be towed.
Starting price
per month
Pros & Cons
Billing and Invoicing
Towbook
Towing Industry
Dispatch and Drivers
Customer Support
Custom Reports
Towbook Management Software’s user interface
Towbook Management Software pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.8
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Towbook Management Software?
I used towbook whrn working with a dispatching service that helped to set up our drivers with roadside assistance and insurance companies.
Select to learn more
Who uses Towbook Management Software?
Based on 81 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Towbook Management Software's key features
Most critical features, based on insights from Towbook Management Software users:
All Towbook Management Software features
Features rating:
Towbook Management Software alternatives
Towbook Management Software
Starting from
49
Per month
Samsara
Starting from
No pricing info
Motive
Starting from
No pricing info
One Step GPS
Starting from
13.95
Per month
Towbook Management Software pricing
Pricing plans
Pricing details:
User opinions about Towbook Management Software price and value
Value for money rating:
To see what individual users think of Towbook Management Software's price and value, check out the review snippets below.
Samuel G.
General Manager
Janet J.
Student
Towbook Management Software integrations (4)
Integrations rated by users
We looked at 81 user reviews to identify which products are mentioned as Towbook Management Software integrations and how users feel about them.
Integration rating: 5.0 (2)
“It connects your event management directly to your payments, so everything stays in sync. Deposits, invoices, and final payments flow through one system, reducing manual entry and errors.”
Aireanne T.
Owner
Integration rating: 5.0 (1)
“Live-Infos über den Tourenverlauf und den Lieferstatus betreffend einzelne Kunden.”
Juergen N.
Leiter Fuhrpark
Integration rating: 5.0 (1)
“All of our invoicing is shared between the two programs.”
“I haven't at the moment.”
Jay H.
Chief Strategy Officer
Integration rating: 5.0 (1)
“When using a route, I simply select the navigate button next to the destination name, and it automatically brings up Google maps and brings me right to where I need to go.”
Geoffrey S.
Owner
Integration rating: 5.0 (1)
“Location, Fuel usage”
“The integration with Samsara is important for safety, particularly with the inward- and outward-facing cameras. It provides critical visibility into driver behavior and real-time road conditions. The telematics data is invaluable for identifying risk”
SCOTT L.
Fleet Manager
Other top integrations
Towbook Management Software customer support
What do users say about Towbook Management Software customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Towbook Management Software customer support.
Common user feedback highlights Towbook's customer support as friendly, knowledgeable, and always willing to help with any issue.
A number of users appreciate the fast response times, with support often resolving problems within minutes, day or night.
Multiple users note that support is easily accessible by phone or in-app, and always staffed by real people ready to assist.
A minority of users mention that customer support quality has declined recently, with concerns about reduced interaction and attentiveness.
Support options
Training options
To see what individual users say about Towbook Management Software's customer support, check out the review snippets below.
“all I do is input the customer information once!”
Kenison K.
Towing Business
“The company seems more interested in cutting down the time to interact with its customers rather than giving the customer a solid product. ”
William F.
VP
