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Aircall vs Zoho Voice Comparison (2026)

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Aircall

Zoho Voice

Overview

Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

467

251

135

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.0

Value for money

Ease of use

Features

Customer support

63%

would recommend this app

Pros

“VR, call routing, business hours, shared inboxes, call tagging, and analytics provide everything a growing team needs to manage calls professionally.”

Louis s.

CTO

“What I liked most about Aircall is that it allows me to make and receive work-related calls without using my personal phone number.”

Aleah H.

OSS

“Aircall delivers a premium, highly efficient experience for B2B sales and support teams heavily reliant on CRM automation.”

Maria L.

Executive Assistant

Pros

“While the solo user features are quite good (and beyond other providers) while still being 'free' (minus usage of course), the real value is with multiple agents and all the interconnectivity, transfering, monitoring, CRM integration and the like.”

Abrar A.

Partner

“Zoho Voice has significantly streamlined our communication system, helping us operate more efficiently and professionally. Despite a few minor issues, it’s a great product that we’d definitely recommend to other businesses looking for a solid, integrated phone solution.”

Lance M.

President

“Low cost option with some good integrations in the zoho platform.”

Chris A.

CEO

Cons

“This went on for over 3 months with about 5 exchanges back and forth until I had enough and asked to cancel. When I go to cancel they basically said too bad, you signed a year long contract and have continued to charge me even though I ported all my phone numbers back to old service provider. ”

Brian M.

Founder

“We're moving to a different provider mainly because of this lack of flexibility around contracts, not the calling product itself.”