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Ringover vs Zoho Voice Comparison (2026)

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Good recommendations?

Ringover logo

Ringover

Zoho Voice logo

Zoho Voice

Overview

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

34

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

893

5

4

3

2

1

708

147

17

5

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.0

46

5

4

3

2

1

19

16

6

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
63%
would recommend this app

Pros

“Another noteworthy point is the amount of resources available on their website: guides, documentation, and very clear help material for configuring and taking advantage of all the platform's features.”
JS

Jose S.

CCO

“I use it in my daily work as a Customer Success Manager to communicate with clients and manage calls efficiently.”
Verified reviewer profile picture

Rayan R.

CSM

“Ringover also provides a lot of documentation and learning resources on their website, which makes the learning curve quite manageable for new users.”
JS

Jose S.

CCO

Pros

“While the solo user features are quite good (and beyond other providers) while still being 'free' (minus usage of course), the real value is with multiple agents and all the interconnectivity, transfering, monitoring, CRM integration and the like.”
AA

Abrar A.

Partner

“Zoho Voice has significantly streamlined our communication system, helping us operate more efficiently and professionally. Despite a few minor issues, it’s a great product that we’d definitely recommend to other businesses looking for a solid, integrated phone solution.”
LM

Lance M.

President

“Low cost option with some good integrations in the zoho platform.”
CA

Chris A.

CEO

Cons

“The main feature I miss is a more complete video calling experience directly within the platform.”
Verified reviewer profile picture

Rayan R.

CSM

“It was not really well optimized and it kinda made the crm really messy and that frustrated me the most.”
Verified reviewer profile picture

Eric N.

BDR

“Some integrations can be limited, and occasionally there are minor glitches with the mobile app notifications.”
JR

Juan R.

Technology and Digital Product Manager

Cons

“expensive, primative,somewhat integrates with crm, sms is not nearly as polished as ring central”
CJ

Chris J.

Manager

“Pricing for additional agents is too high”
YE

Yonatan E.

CS

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features108
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Electronic Faxes
  • Employee Directory
  • Engagement Tracking
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • Group Messaging
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Scheduled Recording
  • Screen Sharing
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Spam Blocker
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workforce Management
  • Total features99
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Electronic Faxes
  • Employee Directory
  • Engagement Tracking
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • Group Messaging
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Scheduled Recording
  • Screen Sharing
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Spam Blocker
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workforce Management

Integrations

  • Total integrations33
  • Access Vincere Evo
  • ActiveCampaign
  • Amazon Simple Storage Service (S3)
  • Axonaut
  • Bigin by Zoho CRM
  • Bullhorn
  • Crisp
  • Deskpro
  • DigitalOcean
  • Efficy CRM
  • Freshdesk
  • Freshsales
  • Google Workspace
  • Gorgias
  • HubSpot CRM
  • Jira
  • Microsoft Azure
  • Modjo
  • OVHcloud
  • Okta
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesloft
  • Scaleway
  • Sellsy
  • Slack
  • SwiftAssess
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk
  • Zoho Meeting
  • Zoho Recruit
  • Zoom Events and Webinars
  • monday AI Work Platform
  • noCRM
  • Total integrations5
  • Access Vincere Evo
  • ActiveCampaign
  • Amazon Simple Storage Service (S3)
  • Axonaut
  • Bigin by Zoho CRM
  • Bullhorn
  • Crisp
  • Deskpro
  • DigitalOcean
  • Efficy CRM
  • Freshdesk
  • Freshsales
  • Google Workspace
  • Gorgias
  • HubSpot CRM
  • Jira
  • Microsoft Azure
  • Modjo
  • OVHcloud
  • Okta
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesloft
  • Scaleway
  • Sellsy
  • Slack
  • SwiftAssess
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk
  • Zoho Meeting
  • Zoho Recruit
  • Zoom Events and Webinars
  • monday AI Work Platform
  • noCRM

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