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VoIP.ms vs Zoho Voice Comparison (2026)
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Good recommendations?
VoIP.ms
5
571
4
107
3
14
2
3
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Zoho Voice
5
19
4
16
3
6
2
4
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.
Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
698
5
4
3
2
1
571
107
14
3
3
- Value for money
- Ease of use
- Features
- Customer support
4.0
46
5
4
3
2
1
19
16
6
4
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Roberto Z.
SEO
Roberto Z.
SEO
Nicholas D.
President
Pros
Abrar A.
Partner
Lance M.
President
Chris A.
CEO
Cons
Caleb B.
Founder
Caleb B.
Founder
kevin g.
Owner
Cons
Chris J.
Manager
Yonatan E.
CS
- Vendor responds to reviews
- Last review6 months ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features41
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Management
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customizable Branding
- Customizable Caller ID
- Customizable Reports
- Dashboard
- Data Import/Export
- Employee Directory
- Engagement Tracking
- File Transfer
- For Cloud Phone Systems
- For Sales Teams/Organizations
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Metrics
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Spam Blocker
- Surveys & Feedback
- Text to Speech
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Total features99
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Management
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customizable Branding
- Customizable Caller ID
- Customizable Reports
- Dashboard
- Data Import/Export
- Employee Directory
- Engagement Tracking
- File Transfer
- For Cloud Phone Systems
- For Sales Teams/Organizations
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Metrics
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Spam Blocker
- Surveys & Feedback
- Text to Speech
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
Integrations
- Total integrationsN/A
- Bigin by Zoho CRM
- Zoho CRM
- Zoho Desk
- Zoho Meeting
- Zoho Recruit
- Total integrations5
- Bigin by Zoho CRM
- Zoho CRM
- Zoho Desk
- Zoho Meeting
- Zoho Recruit
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