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Bird vs Bandwidth Comparison (2026)

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Bandwidth

Overview

MessageBird solves your communication challenges via our SMS, Voice and Conversations APIs.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.35

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

157

5

4

3

2

1

98

44

4

2

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.5

131

5

4

3

2

1

83

37

7

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

“For this basic simple feature it works fine.”
Verified reviewer profile picture

Sandy V.

Founder

“Amazing flow, that allows us to create workflows inside the app.”
ST

Sónia T.

HR Specialist

“Easy and clear fast feedbacks.which is good.”
FF

Friend F.

Sales manager

Pros

“Years ago they were great to work with, easy access to support by phone or email, helpful account reps that stayed on top of things and stayed in touch, competitive pricing, and innovative features. ”
RM

Russell M.

President

“Port triggering, SMS integration, fairly reliable.”
RM

Russell M.

President

“I'm compelled to share this experience openly as a caution to others who might consider engaging with Bandwidth for similar services.”
ZA

Zubair A.

CEO

Cons

“They blocked our account with no prior notice or explanation, we lost all the services connected and generated a huge problem for our services and to all our customers”
FT

Facundo T.

CEO

“Signed up, got sold on the system, then sms would not send, email would not send.”
BG

Boris G.

Head of online

“We cancelled the contract but their accounting team is still trying to collect.”
BG

Boris G.

Head of online

Cons

“The path they haphazardly forged providing 10DLC functionality and set moving target dates on blocking traffic was a nightmare, they didn't have it together on this, left hand didn't know what the right hand was doing and forget about the customer being in the know.”
RM

Russell M.

President

“With three different account managers (ie [sensitive content hidden] and now [sensitive content hidden]) in 12 months, continuity and understanding of our project suffered greatly.”
ZA

Zubair A.

CEO

“We have yet to send a single message in over a year since apparently being onboard into A2P SMS product.”
ZA

Zubair A.

CEO

  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features73
  • 2-Way Messaging
  • API
  • API Design
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Responses
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reminders
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Transfer
  • Campaign Management
  • Campaign Scheduling
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Dashboard
  • Debugging
  • Email Campaign Management
  • Graphical User Interface
  • IVR
  • List Management
  • Live Chat
  • MMS
  • Marketing Automation
  • Mass Texting
  • Message Personalization
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multiple Scripts
  • Online Booking
  • Payment Reminders
  • Phone Key Input
  • Polls/Voting
  • Pre-built Templates
  • Predictive Dialer
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting/Analytics
  • Rescheduling
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Shortcodes
  • Software Development
  • Survey/Poll Management
  • Template Management
  • Text to Speech
  • Text-to-Win
  • Unified Communications
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Web App Development
  • Total features30
  • 2-Way Messaging
  • API
  • API Design
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Responses
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reminders
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Transfer
  • Campaign Management
  • Campaign Scheduling
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Dashboard
  • Debugging
  • Email Campaign Management
  • Graphical User Interface
  • IVR
  • List Management
  • Live Chat
  • MMS
  • Marketing Automation
  • Mass Texting
  • Message Personalization
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multiple Scripts
  • Online Booking
  • Payment Reminders
  • Phone Key Input
  • Polls/Voting
  • Pre-built Templates
  • Predictive Dialer
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting/Analytics
  • Rescheduling
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Shortcodes
  • Software Development
  • Survey/Poll Management
  • Template Management
  • Text to Speech
  • Text-to-Win
  • Unified Communications
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Web App Development

Integrations

  • Total integrations5
  • Adobe Commerce
  • IFTTT
  • Tray.io
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Adobe Commerce
  • IFTTT
  • Tray.io
  • Zapier
  • Zendesk Suite